IBM HS40 User Guide - Page 85

Option, problems, Power

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Option problems Symptom An IBM option that was just installed does not work. An IBM option that used to work does not work now. Suggested action Make sure that: v The option is designed for the blade server. See the "Server Support" flowchart on the cover for information about obtaining ServerProven compatibility information from the World Wide Web. v You followed the installation instructions that came with the option. v The option is installed correctly. v You have not loosened any other installed options or cables. If the problem remains, call for service. Make sure that all of the option hardware and cable connections are secure. If the option comes with its own test instructions, use those instructions to test the option. If the problem remains, call for service. Power problems Symptom The blade server does not turn on. Suggested action 1. Make sure that: a. The power LED on the front of the BladeCenter unit is lit. b. The LEDs on all the BladeCenter power modules are lit. c. If the blade server or attached storage expansion unit is in blade bay 7 through 14 (in the BladeCenter unit) and blade bay 5 through 8 (in the BladeCenter T unit), power modules are in all four power bays. d. The power-on LED on the blade server control panel is flashing slowly. v If the power LED is flashing rapidly and continues to do so, the blade server is not communicating with the management module; reseat the blade server and go to step 3. v If the power LED is off, either the blade bay is not receiving power, the blade server is defective, or the LED information panel is loose or defective. e. Local power control for the blade server is enabled (use the BladeCenter management-module Web interface to verify), or the blade server was instructed through the management module (Web interface or IBM Director) to turn on. Note: For more information about the IBM Director program, see "IBM Director" on page 10. 2. If you just installed an option in the blade server, remove it, and restart the blade server. If the blade server now turns on, troubleshoot the option (see the documentation that comes with the option for information). 3. Try another blade server in the blade bay; if it works, replace the faulty blade server. 4. If the problem remains, call for service. Chapter 6. Solving problems 71

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Option
problems
Symptom
Suggested
action
An
IBM
option
that
was
just
installed
does
not
work.
Make
sure
that:
v
The
option
is
designed
for
the
blade
server.
See
the
“Server
Support”
flowchart
on
the
cover
for
information
about
obtaining
ServerProven
compatibility
information
from
the
World
Wide
Web.
v
You
followed
the
installation
instructions
that
came
with
the
option.
v
The
option
is
installed
correctly.
v
You
have
not
loosened
any
other
installed
options
or
cables.
If
the
problem
remains,
call
for
service.
An
IBM
option
that
used
to
work
does
not
work
now.
Make
sure
that
all
of
the
option
hardware
and
cable
connections
are
secure.
If
the
option
comes
with
its
own
test
instructions,
use
those
instructions
to
test
the
option.
If
the
problem
remains,
call
for
service.
Power
problems
Symptom
Suggested
action
The
blade
server
does
not
turn
on.
1.
Make
sure
that:
a.
The
power
LED
on
the
front
of
the
BladeCenter
unit
is
lit.
b.
The
LEDs
on
all
the
BladeCenter
power
modules
are
lit.
c.
If
the
blade
server
or
attached
storage
expansion
unit
is
in
blade
bay
7
through
14
(in
the
BladeCenter
unit)
and
blade
bay
5
through
8
(in
the
BladeCenter
T
unit),
power
modules
are
in
all
four
power
bays.
d.
The
power-on
LED
on
the
blade
server
control
panel
is
flashing
slowly.
v
If
the
power
LED
is
flashing
rapidly
and
continues
to
do
so,
the
blade
server
is
not
communicating
with
the
management
module;
reseat
the
blade
server
and
go
to
step
3.
v
If
the
power
LED
is
off,
either
the
blade
bay
is
not
receiving
power,
the
blade
server
is
defective,
or
the
LED
information
panel
is
loose
or
defective.
e.
Local
power
control
for
the
blade
server
is
enabled
(use
the
BladeCenter
management-module
Web
interface
to
verify),
or
the
blade
server
was
instructed
through
the
management
module
(Web
interface
or
IBM
Director)
to
turn
on.
Note:
For
more
information
about
the
IBM
Director
program,
see
“IBM
Director”
on
page
10.
2.
If
you
just
installed
an
option
in
the
blade
server,
remove
it,
and
restart
the
blade
server.
If
the
blade
server
now
turns
on,
troubleshoot
the
option
(see
the
documentation
that
comes
with
the
option
for
information).
3.
Try
another
blade
server
in
the
blade
bay;
if
it
works,
replace
the
faulty
blade
server.
4.
If
the
problem
remains,
call
for
service.
Chapter
6.
Solving
problems
71