Intermec PM43/PM43c PM23c, PM43, and PM43c Mid-Range Printer User Manual
Intermec PM43/PM43c Manual
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- Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 1
PM23c | PM43 | PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 2
to operate and service Intermec-manufactured equipment and is not to be released, reproduced, or used for any other purpose without written permission of Intermec by Honeywell. countries. Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. ii PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 3
document was originally released as Revision 001. Version Number Date 003 3/2014 002 9/2013 Description of Change Added updated information on installing InterDriver. Updated to support the release of the PM23c printer. PM23c, PM43, and PM43c Mid-Range Printer User Manual iii - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 4
iv PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 5
17 About ZSim 18 About DSim 18 About Smart Printing 18 How to Set the Printer Command Language 18 Set the Command Language from the Printer Web Page 18 Set the Command Language from the Main Menu 19 Printer Options and Accessories 19 PM23c, PM43, and PM43c Mid-Range Printer User Manual v - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 6
46 Install Printer Drivers 46 How to Connect the Printer to Your PC 47 Connect the Printer Using a Serial Cable 48 Connect the Printer Using a USB Cable 48 About the Parallel Port 48 Connect the Printer Using an IEEE 1284 Cable 48 vi PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 7
77 Save a Printer Profile from the Main Menu 77 Load a Printer Profile from the Main Menu 78 How to Load a Printer Profile with Programming Commands 78 Install or Export a Configuration File 79 Customize the Printer Web Page 80 PM23c, PM43, and PM43c Mid-Range Printer User Manual vii - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 8
102 Replace the Printhead 102 Replace the Platen Roller 104 How to Adjust the Printer 105 Prevent Ribbon Wrinkling 105 Adjust the Printhead Balance 106 Adjust the Printhead Pressure 107 Adjust the Label Gap and Black Mark Sensor 108 viii PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 9
and Audio Settings 140 System I/O Settings 141 System Network Services 142 System Maintenance Alert Settings 143 C Print Labels with INPrint 145 About the INPrint Page 146 Print INPrint Labels 146 Predefined INPrint Label Formats 148 PM23c, PM43, and PM43c Mid-Range Printer User Manual ix - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 10
Contents x PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 11
or loss of data. Note: Notes either provide extra information about a topic or contain special instructions for handling a particular condition or set of circumstances. Safety Precautions Note: You may use this printer on an IT power system. PM23c, PM43, and PM43c Mid-Range Printer User Manual xi - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 12
environment, remove the printer or protect it carefully from spray and moisture. Caution: Make sure you place the printer on an even surface that can safely support its weight and supplies carefully read the warning text on the envelope. xii PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 13
the Intermec web site, click About Us > Contact Us. Who Should Read This Manual This user manual provides you with information about the features of the PM23c, PM43, and PM43c printers, and how to install, configure, operate, maintain, and troubleshoot them. PM23c, PM43, and PM43c Mid-Range Printer - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 14
Media > Industrial Printers > PM43 Mid-Range Printer. 4 Click the Manuals tab. If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. xiv PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 15
1 About the Printer This chapter introduces the PM23c, PM43, and PM43c printers, and includes descriptions of printer features and basic operation. 1 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 16
. Printer Features Use these illustrations to familiarize yourself with the PM23c, PM43, and PM43c printers. Most of the illustrations in this manual show the PM43 printer. The internal parts and back connectors are the same for all printer models. 2 PM23c, PM43, and PM43 Mid-Range Printer User - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 17
6TFSJOUFSGBDF Chapter 1 - About the Printer .FEJBDPWFS 1SJOUCVUUPO Front View of PM43 Printer PM23c, PM43, and PM43 Mid-Range Printer User Manual 3 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 18
Chapter 1 - About the Printer .FEJBIBOHFS Internal View of the PM43 Printer 3JCCPOTVQQMZ 3JCCPOUBLFVQ 1SJOUIFBEMFWFS (BQTFOTPSBEKVTUNFOUXIFFM 4 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 19
and the Ready-to-Work indicator. The PM43 with the full touch display also has a USB port on the front panel. About the Ready-to-Work Indicator The Ready-to-Work indicator on the front of the printer turns on when the printer is ready to print. PM23c, PM43, and PM43 Mid-Range Printer User Manual 5 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 20
table to understand the functions of the Print button. Print Button Behavior State of the Printer Starting Printer Behavior Press the Print button during startup to enter Calibration mode or to restore defaults if the printhead is lifted. 6 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 21
panel contains icons that light up to indicate printer communications, printer errors, and maintenance issues. 1. 1. Icon Front Panel on a PM23c, PM43, and PM43c Printer Use this table to understand what it means when an icon lights up. PM23c, PM43, and PM43 Mid-Range Printer User Manual 7 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 22
is normal and the printer is ready for printing. Printhead is lifted. Printhead is lowered. There is a printer problem not associated with one of the other icons. There are no general errors. The printer is paused. The printer is not paused. 8 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 23
./ - The Full Touch Display Front Panel on a PM43 and PM23c Printer The full touch screen is a resistive touch panel that supports touch input with fingers, gloved hands, or a stylus. You only need to touch the screen once to make a selection. PM23c, PM43, and PM43 Mid-Range Printer User Manual 9 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 24
. (period)/- (minus) 8 2 4 6 Enter button Break in Fingerprint Application Orange + C About the Ready Screen After you turn the printer on, the Ready screen appears when the printer finishes starting up. PM23c, PM43, and PM43c Ready Screen 10 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 25
module is installed in the printer and indicates whether the Bluetooth module is enabled or disabled: - Bluetooth is turned on. - Bluetooth is turned off. Press the icon to view detailed Bluetooth information or to use the Bluetooth wizard. PM23c, PM43, and PM43 Mid-Range Printer User Manual 11 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 26
list of programs installed on the printer. This list includes utility programs provided by Intermec as part of the printer firmware, and programs you have installed on the printer. The Programs item appears in the Main menu and save changes. 12 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 27
Chapter 1 - About the Printer Main Menu Buttons and Descriptions Button Description Returns to the Main menu. Goes back up one can use the onscreen alphanumeric or numeric keypads to make changes to your settings. Alphanumeric Keypad PM23c, PM43, and PM43 Mid-Range Printer User Manual 13 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 28
Chapter 1 - About the Printer Numeric Keypad Extended Numeric Keypad For all keypads: • Press to delete the last character you entered. and numeric keys. • In the alphabetic keypad, press to toggle between uppercase and lowercase letters. 14 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 29
. The startup wizard appears the first time you turn on the printer and after the printer has been reset to the factory default state. Printing Wizards Wizard setting. Shows how to load media. (TTR printers only) Shows how to load ribbon. PM23c, PM43, and PM43 Mid-Range Printer User Manual 15 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 30
printer functions: • Configure the printer. • Return the status of the printer. • Control peripheral devices. • Format a label or receipt for printing. The printer supports these command languages and language simulator support options: 16 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 31
download label formats; write printer application software; and configure the printer. If you are sending IPL label files to the printer, select IPL as your printer command language. For more information, see the IPL Command Reference Manual. PM23c, PM43, and PM43 Mid-Range Printer User Manual 17 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 32
from the Printer Web Page To set the command language from the printer web page, you need to turn on the printer and connect to your Ethernet or Wi-Fi network. 1 Make sure that the printer has media and ribbon (if necessary) installed. 18 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 33
(sold and ordered separately) with the PM23c, PM43, and PM43c printers. Most options are either installed at the factory or can be installed by factory service technicians in the field. Accessories are designed to be installed by the customer. PM23c, PM43, and PM43 Mid-Range Printer User Manual 19 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 34
board to add two UART ports on the back of the printer. Use the extended base option with the PM43 printer to be able to rewind a full roll of labels. Use the Industrial interface + UART board to make a UART port on the back of the printer. 20 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 35
supports up to 152.4 mm (6 in) outside diameter roll size. The hub option also includes a paper low sensor. Use the short door to accommodate large rolls of media. Use the touchless configuration option to be able to configure the printer from an RFID reader. PM23c, PM43, and PM43 Mid-Range Printer - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 36
PM23c, PM43, and PM43c Options and Accessories (Continued) Option or Accessory Wi-Fi+Bluetooth Module Supported Printer PM23c, PM43, PM43c Description Use the Wi-Fi+Bluetooth module to be able to communicate with your printer wirelessly. 22 PM23c, PM43, and PM43 Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 37
2 Set Up the Printer Use this section of the manual to learn what you need to do to set up the printer. You will find information about loading media and ribbon, printing a test label, calibrating the full touch screen, and adjusting the printer. 23 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 38
on this accessory, contact your local Intermec representative. • When removing printed labels on linerless media, tear the label up towards the top of the printer to prevent media jams. • Do and prints the next label. 1 Open the media cover. 24 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 39
adjust the edge guide and the dancer guide to hold the media in place. 4 Route the media through the print mechanism. 5 Adjust the printhead balance. For help, see Chapter 6. 6 Turn the printhead lift lever clockwise to close the printhead. PM23c, PM43, and PM43c Mid-Range Printer User Manual 25 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 40
labels from the liner. The label taken sensor causes the printer to wait for you to remove a label before printing the next one. You can also install the internal media rewinder if you want to rewind the liner. 1 Open the media cover. 26 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 41
Chapter 2 - Set Up the Printer 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Pull down on the label dispenser lever to open the media path. PM23c, PM43, and PM43c Mid-Range Printer User Manual 27 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 42
hub. Make sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place. 5 Route the media through the print mechanism and out the front of the printer. 28 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 43
Chapter 2 - Set Up the Printer 6 Insert the media in the opening between the label dispenser and the platen roller. You can pull the liner around the internal media rewinder (if installed). Route the Liner Around the Internal Media Rewinder PM23c, PM43, and PM43c Mid-Range Printer User Manual 29 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 44
Chapter 2 - Set Up the Printer 9 Route the Liner Around a Cardboard Core Route the Liner Around a Collapsible Core (PM43, PM43c) 7 Pull the liner tight and push the label dispenser lever back into the closed position. 30 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 45
the printer. Load Media from an External Supply You can place the media supply, such as fanfold tickets or tags, behind the printer or underneath it. 1 Open the media cover. 2 Turn the printhead lift lever counterclockwise to raise the printhead. PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 46
Menu (Wizards > Calibration > Media) on a full touch printer or from the web page (Services > Media Calibration) for all models of the printer. About Cut-Off Printing In cut-off printing, each label a liner, but you must cut only the liner. 32 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 47
. Load Media for Cut-Off Printing Cut-off printing is supported by the PM43 and PM43c printers with the cutter installed. 1 Open the media cover. 2 Turn the printhead lift lever counterclockwise to raise the printhead. 3 Open the cutter door. PM23c, PM43, and PM43c Mid-Range Printer User Manual 33 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 48
sure you push the roll all the way against the inner wall of the printer and adjust the edge guide and the dancer guide to hold the media in place. 5 Route the media through the print mechanism 13 Configure the start and stop adjust settings. 34 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 49
matches the media you are using and that you configure the printer for thermal transfer media. The printer supports thermal transfer ribbon rolls with the ink-coated side facing either lift lever counterclockwise to raise the printhead. PM23c, PM43, and PM43c Mid-Range Printer User Manual 35 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 50
Chapter 2 - Set Up the Printer 3 Slide the ribbon roll onto the ribbon supply hub and slide the empty ribbon core onto the ribbon takeup hub that has the ink wound in, place the ribbon on the supply hub with the ribbon wound counterclockwise. 36 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 51
ribbon (TTR). 13 Calibrate the sensors on the printer. You can calibrate the media from the Main Menu (Wizards > Calibration > Media) on a full touch printer or from the web page (Services > Media Calibration) for all models of the printer. PM23c, PM43, and PM43c Mid-Range Printer User Manual 37 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 52
on and then turn off one at a time on the icon printer. When the printer has finished starting up, the blue Ready-to-Work indicator turns on and stays on. If a condition occurs that will prevent printing, the Ready-to-Work indicator blinks. 38 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 53
on the wizard screens, click No when prompted to run other wizards. 3 From the Ready screen, tap the Main Menu button on the status bar. PM23c, PM43, and PM43c Mid-Range Printer User Manual 39 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 54
www.intermec.com/products/printers_media/software/in dex.aspx. You can also use Fingerprint and IPL to create and print labels. For more information, see either the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. 40 PM23c, PM43, and PM43c Mid-Range Printer User - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 55
the Intermec Fingerprint Command Reference Manual or the IPL Command Reference Manual. printer profile and load the profile when you need to print on the specific RFID media. 1 Make sure the media type and media length are properly configured. PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 56
chip and the media edge aligned with the tear bar. -BCFMUPQ PGGPSN .FEJBFEHF BMJHOFEXJUI UFBSCBS /FYUMBCFM 3'*%DIJQ Z$IJQ 42 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 57
Chapter 2 - Set Up the Printer 3 Note the yAntDist for the PM43/PM43c: 280 dots, 35 mm, 1.378 in. 4 Use this formula to calculate the estimated Tag Position: TagPosition=yChip - yAntDist PM23c, PM43, and PM43c Mid-Range Printer User Manual 43 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 58
Chapter 2 - Set Up the Printer 44 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 59
3 Connect the Printer Use this chapter to connect the printer to a PC or to a network. You can use the printer web page or the Main Menu on a full touch printer to configure the settings. 45 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 60
1 Open a web browser and go to www.intermec.com. 2 Select Support > Downloads. 3 Select these items: a In the Product Category list, select Printers. b In the Product Family list, select Fixed Printer. c In the Product list, select PM23c, PM43, PM43C Mid-Range Printer and then click Submit. 4 In the - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 61
instructions Intermec > InterDriver > Check for Updates How to Connect the Printer to Your PC You can connect the printer to your PC using one of these cables: • Serial cable • USB cable • IEEE 1284 parallel printer adapter cable (optional) PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 62
printer. • a parallel cable to run between the printer and the PC. Connect the Printer Using an IEEE 1284 Cable You can connect the printer to your PC using an IEEE 1284 cable if you have the parallel port option installed in your printer. 48 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 63
Intermec PrintSet to retrieve the printer IP address. If you are not using a DHCP server to automatically assign IP addresses to devices in your network, you must set a static IP address and other network information manually. Continue with the next step. PM23c, PM43, and PM43c Mid-Range Printer - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 64
a DHCP network, you need to configure Wi-Fi settings by using Intermec PrintSet through a USB connection to the printer, by sending commands through a serial connection, or by using the wizards and settings menus on a full touch printer. 50 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 65
web browser on your PC. 2 In the address bar, type the IP address of your printer and press Enter. The printer web page appears. 3 Click Login. The Login page appears. 4 Type your Username and 802.11. The Wireless 802.11 settings page appears. PM23c, PM43, and PM43c Mid-Range Printer User Manual 51 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 66
to /home/user/certificates/public. 4 On your PC, open a Telnet session to the printer. 5 Change the directory to: /home/user/certificates/public. 6 Type this command:ls -la. You should see the certificate that you transferred in Step 3. 52 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 67
configured as an HID slave. 1 Make sure your Bluetooth device is turned on and discoverable, and that the device is in range of the printer. 2 From the printer Ready screen, select the Main Menu. 3 Select Wizards > Communications > Bluetooth. PM23c, PM43, and PM43c Mid-Range Printer User Manual 53 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 68
Printer 4 Follow the instructions to discover and connect to your Bluetooth device. If you are unable to connect to the Bluetooth device, you may need to change the printer Click the Configure tab. The Configuration Summary page appears. 54 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 69
Communications from the Main Menu Use this procedure to configure Bluetooth settings from the printer Main Menu. You may need to configure these settings if you want to connect Bluetooth device. 4 When you are finished, save your changes. PM23c, PM43, and PM43c Mid-Range Printer User Manual 55 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 70
USB host port on the back of the PM23c, PM43c, or PM43 printer. 1 If you are connecting a USB storage device, make sure the device has a single partition and is formatted as FAT16 or FAT32. 2 Connect the device to one of the USB host ports. 56 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 71
Chapter 3 - Connect the Printer 3 If you connected a USB storage device to an LCD printer, select Tools > USB Menu for more options. PM23c, PM43, and PM43c Mid-Range Printer User Manual 57 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 72
Chapter 3 - Connect the Printer 58 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 73
4 Configure the Printer Use this chapter to understand the organization of the configuration menu and the different ways you can configure the printer. 59 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 74
• Printing • System Settings • Network Services • Alerts Use the following illustrations to understand where information is located in the printer configuration menus. Not all configuration items appear in each type of interface. 60 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 75
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Chapter 4 - Configure the Printer (FOFSBM 4FDVSJUZ /FUXPSL/BNF 44*% /FUXPSL5ZQF 3PBNJOH 1PXFS.PEF $IBOOFM )JEEFO /FUXPSL *1W *1"TTJHONFOU.FUIPE *1"EESFTT 4VCOFU.BTL %FGBVMU3PVUFS %)$13FTQPOTF *1W *1"TTJHONFOU.FUIPE *1"EESFTT PM23c, PM43, and PM43c Mid-Range Printer User Manual 63 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 78
Chapter 4 - Configure the Printer .FEJB 1SJOU2VBMJUZ .FEJB5ZQF 1SJOU.FUIPE .FEJB8JEUI .FEJB-FOHUI .FEJB.BSHJO 9 $MJQ%FGBVMU BSLOFTT $POUSBTU 3'*% 3FUSJFT 7PJE5FYU 3'*%5BH1PTJUJPO 0VUQVU1PXFS $VUUFS $VUUFS$POUSPM 1BSUJBM$VU 64 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 79
4DSFFO5JNFPVU 'FFE,FZ"DDFTT The System Settings Menu Chapter 4 - Configure the Printer "VEJP .BOBHF*0 7PMVNF 8JSFMFTT #MVFUPPUI 7JSUVBM$0. 3'*% .BOBHF4FSWJDFT 8FC4FSWFS .FEJB-PX%JBNFUFS 3JCCPO-PX%JBNFUFS -PX#BUUFSZ PM23c, PM43, and PM43c Mid-Range Printer User Manual 65 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 80
1PSU/VNCFS/ The Network Services Menu 1SJNBSZ8*/44FSWFS 4FDPOEBSZ8*/44FSWFS 5SBQ$PNNVOJUZ/ 4/.1W6TFSOBNF 4/.1W "VUIFOUJDBUJPO,FZ 4/.1W&ODSZQUJPO,FZ 4/.1W "VUIFOUJDBUJPO1SPUPDPM 4/.1W &ODSZQUJPO1SPUPDPM *NBHF#VGGFS 66 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 81
&SSPS Chapter 4 - Configure the Printer 8BSOJOH *OGPSNBUJPO 0VUPG.FEJB 0VUPG3JCCPO -BCFM/PU5BLFO 1SJOUFSJO1BVTF.PEF 0EPNFUFS 1SJOUFS 3FQMBDF1SJOUIFBE $MFBO1SJOUIFBE 'BVMUZ%PU 1SJOU+PC$PNQMFUF 4UBSUFE 1SJOUFSJT3FCPPUJOH PM23c, PM43, and PM43c Mid-Range Printer User Manual 67 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 82
prompted. Restrict Access to the Main Menu By default, all menus are available from the Main Menu the first time you turn on the printer. If necessary, you can require a PIN to restrict access to menus or you can disable access to all menus. 68 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 83
are using Ethernet or Wi-Fi communications, you can change configuration settings from the web page of the printer. You should have already connected your printer to your network and obtained an IP address. 1 Open a web browser on your PC. PM23c, PM43, and PM43c Mid-Range Printer User Manual 69 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 84
click Login. The default value for Username is itadmin and the default value for Password is pass. 5 Click Configure. The Configuration Summary page appears. 70 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 85
such as Intermec SmartSystems, click Network Services. 7 Make Intermec website at www.intermec.com/products/printers_media/software/index .aspx. 3 Connect your printer to your PC using a serial, USB, or network (Ethernet or Wi-Fi) connection. PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 86
the settings when the printer is turned on. The air protocol supported is EPCGlobal Class 1 Gen 2. The available programmable memory is 384 bytes of USER memory bank. Touchless configuration supports the configuration of these settings: 72 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 87
your printer and press Enter. The printer web page appears. 3 Click Login. The Login page appears. 4 Type your Username and Password and then click Login. The default value for Username is itadmin and the default value for Password is pass. PM23c, PM43, and PM43c Mid-Range Printer User Manual 73 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 88
. The upload page appears for the option you selected. Here is an example of the page you see if you select to upload fonts. 74 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 89
package (UFF file) Start file Web Form Directory to Place the Installed in this Printer File Directory /apps /home/user/apps /config /profiles /display /scripts /firmware / to a USB storage device using the directories in the table. PM23c, PM43, and PM43c Mid-Range Printer User Manual 75 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 90
the printer. d printer. If you have a full touch printer, use the USB Device menu to upload the file to the printer. 5 Restart the printer. The new background_idle.png file you uploaded should now appear in place of the original Ready screen. 76 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 91
you are printing on label stock with gaps. Printer profiles are only supported from the Main Menu on the full touch printer. The following printer settings are not saved in a profile: • . The profiles can have up to sixteen characters. PM23c, PM43, and PM43c Mid-Range Printer User Manual 77 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 92
LCD printer profile to another printer by sending programming commands directly from your PC to the printer through a terminal program (such as HyperTerminal), a serial connection, or a network connection. All commands are case-sensitive. 78 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 93
file from the USB storage device to the printer memory, select Install Configuration. A list of the available files appears. 5 Select the file you want to export or install. 6 Press OK when the export or install confirmation box appears. PM23c, PM43, and PM43c Mid-Range Printer User Manual 79 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 94
printer: http:///format/style.css. 2 Modify the style sheet to make the web page look the way you want it and save your changes. 3 Upload the style sheet to the printer using this FTP to printer path: /home/user/webpage/style.css. 80 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 95
5 Troubleshoot the Printer Use this chapter to troubleshoot the printer. 81 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 96
type and version • Printer command language • Wireless or serial port settings • Installed options • Media settings • Ethernet settings • Bluetooth settings You can find all of this information on the printer web pages or on a test label. 82 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 97
or troubleshooting. System Information Tab in Printer Web Pages View Printer Statistics Use the printer web page to view important statistics on the printer. You can view everything from printer uptime to the images installed in the printer. PM23c, PM43, and PM43c Mid-Range Printer User Manual 83 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 98
fonts Name, type, location, and size of installed images 1 Open a web browser on your PC. 2 In the address bar, type the IP address of your printer and press Enter. The printer web page appears. 3 Click the System Information tab. 84 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 99
1 Open a web browser on your PC. 2 In the address bar, type the IP address of your printer and press Enter. The printer home page appears. 3 Click the System Information tab. 4 Click Odometer. The list of current odometer statistics appears. PM23c, PM43, and PM43c Mid-Range Printer User Manual 85 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 100
Troubleshoot the Printer Set Maintenance Alerts You can set maintenance alerts to determine the threshold or value at which an alert is sent to you. For example, you can set a value in millimeters printed at which the printer you are finished. 86 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 101
Alerts Error Alert Label Not Taken Solution Printing has been stopped because a label is obstructing the label taken sensor. Remove the label to resume printing. PM23c, PM43, and PM43c Mid-Range Printer User Manual 87 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 102
to cool down. Wait for printing to resume automatically. Printhead Not Detected The printer is not detecting the printhead. Check to make sure the printhead is installed and that the printhead cable is firmly connected to the printhead. 88 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 103
Wait until the printer is ready before attempting to communicate with it. The printer is in the process of starting up. The printer motor has reached its maximum operating temperature limit. Let the motor cool down before you resume printing. PM23c, PM43, and PM43c Mid-Range Printer User Manual 89 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 104
Troubleshoot the Printer Troubleshoot Printer Problems and Find Solutions Use this section to find possible solutions to printer problems. Print Quality Problems and Possible Solutions Problem For help, contact your Intermec representative. 90 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 105
Chapter 5 - Troubleshoot the Printer Print Quality Problems and Possible Solutions (Continued) Problem Possible Solution There are dark lines along The energy control may be faulty. For help, contact your Intermec Service representative. PM23c, PM43, and PM43c Mid-Range Printer User Manual 91 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 106
connected to your printer and a straight "pin-to-pin" cable, not a "crossover" cable. • Make sure your PC is correctly configured for and connected to your network. • Make sure your printer is correctly configured for your network. 92 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 107
Troubleshoot the Printer Networking Problems and Possible Solutions (Continued) Problem I cannot connect to the printer web page. Possible Solution If you are connecting your printer tag may be broken. Try printing on a different label. PM23c, PM43, and PM43c Mid-Range Printer User Manual 93 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 108
Chapter 5 - Troubleshoot the Printer RFID Problems and Possible Solutions (Continued) Problem Possible Solution When I send . 5 Select Services > Restore Defaults. The Restore Defaults menu appears with none of the check boxes selected. 94 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 109
Chapter 5 - Troubleshoot the Printer 6 To restore all default settings, select all of the check boxes and then click Restore. You can settings, select No. To return to the Restore Defaults list without restoring any defaults, select Cancel. PM23c, PM43, and PM43c Mid-Range Printer User Manual 95 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 110
web page. • a USB storage device. • PrintSet 5. For more information, see the PrintSet 5 online help. Note: After you upgrade the printer firmware, Intermec recommends that you restore the default settings and calibrate the media sensors. 96 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 111
Firmware Upgrade screen appears, showing the current firmware version. 6 Click Browse to locate the upgrade file, select it, and then click Open. 7 Click Upgrade. The printer web page shows that it is upgrading firmware on your printer. PM23c, PM43, and PM43c Mid-Range Printer User Manual 97 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 112
. 3 Insert the USB storage device into a USB host port. 4 Restart your printer. An upgrading firmware message appears as the upgrade file is loaded into the printer memory. This process may take a few minutes. 5 Remove the USB storage device. 98 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 113
6 Maintain the Printer Use the information in this section to understand how to clean, adjust, and replace parts of the printer. 99 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 114
the cleaning card. If you need to clean additional residue from the platen roller or tear bar, use a cotton swab moistened with isopropyl alcohol. 100 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 115
the media and ribbon (if installed). 4 Insert a cleaning card or a soft cloth soaked in isopropyl alcohol between the two media guides to clean them. 5 Wait for approximately 30 seconds to allow the cleaning fluid to dissolve the residue. PM23c, PM43, and PM43c Mid-Range Printer User Manual 101 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 116
temperature of the room you print in. The firmware detects the new printhead when you restart the printer. 1 Turn the printer off and disconnect the printer from power. 2 Open the media cover. 3 Remove the media and ribbon (if installed). 102 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 117
the two printhead cables to the new printhead. 7 As you insert the new printhead bracket into the printer, make sure the metal arms on the printhead go around the magnetic pressure arm bar. Attach the magnetic pressure arm to the printhead. PM23c, PM43, and PM43c Mid-Range Printer User Manual 103 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 118
cover. 3 Remove the media. 4 Turn the printhead lift lever counterclockwise to raise the printhead. 5 Rotate the platen roller latch clockwise to detach it from the printer and pull the platen roller away from the printer. 104 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 119
• Printhead pressure • Label taken sensor • Label gap sensor and label mark sensor Prevent Ribbon Wrinkling If you have problems with the thermal transfer ribbon getting wrinkled, try adjusting the ribbon tension bar. 1 Open the media cover. PM23c, PM43, and PM43c Mid-Range Printer User Manual 105 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 120
If you are using media that is less than full-width (4 inches or 102 mm), Intermec recommends that you adjust the position of the printhead balance arm so that the printhead is printhead lift lever counterclockwise to raise the printhead. 106 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 121
the media cover. Adjust the Printhead Pressure You may need to adjust the printhead pressure on the printer if: • you are using thicker or thinner media than previously. • your labels are printing and shorten its life. 1 Open the media cover. PM23c, PM43, and PM43c Mid-Range Printer User Manual 107 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 122
and Black Mark Sensor The label gap sensor is a transmissive sensor that controls how the printer feeds media by detecting gaps between the labels. The black mark sensor is a reflective sensor location for the sensor. 1 Open the media cover. 108 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 123
mark sensor: • Turn the sensor adjustment knob counterclockwise to move the sensor toward the outside of the printer. • Turn the sensor adjustment knob clockwise to move the sensor toward the inside of the printer. 3 Close the media cover. PM23c, PM43, and PM43c Mid-Range Printer User Manual 109 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 124
Chapter 6 - Maintain the Printer 110 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 125
A Specifications This appendix contains specifications for the PM23c, PM43, and PM43c printers. 111 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 126
) 207 x 205.5 x 431.8 mm (8.15 x 8.1 x 16.9 in) 244.9 x 205.5 x 500.2 mm (9.64 x 8.1 x 19.7 in) 15.8 kg (35 lbs) 12.7 kg (28 lbs) 9.5 kg (21 lbs) PM43 Printer Width Dimensions NN JO 112 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 127
PM43 Printer Length and Height Dimensions Appendix A - Specifications NN JO NN JO NN JO PM23c, PM43, and PM43c Mid-Range Printer User Manual 113 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 128
Appendix A - Specifications PM43c Printer Width Dimensions NN JO PM43c Printer Length and Height Dimensions NN JO NN JO NN JO 114 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 129
PM23c Printer Width Dimensions Appendix A - Specifications PM23c Printer Length and Height Dimensions PM23c, PM43, and PM43c Mid-Range Printer User Manual 115 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 130
to 104 °F) -20 °C to 70 °C (-4 °F to 158 °F) 20 to 80% non-condensing PM43 Print Speed, Resolution, and General Media Specifications Print Mode: Print Speed (variable): Print Resolution: Print Width: T425) 21.59 to 110 mm (0.85 to 4.33 in) 116 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 131
to 10.40 mil) 57.60 to 250 g/m2 76% (TAPPI T425) 21.59 to 110 mm (0.85 to 4.33 in) 62 mm (2.44 in) PM23c, PM43, and PM43c Mid-Range Printer User Manual 117 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 132
to 264 μm (2.40 to 10.40 mil) 57.60 to 250 g/m2 76% (TAPPI T425) 21.59 to 68.6 mm (0.85 to 2.70 in) 118 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 133
colors • Resistive display that supports touch input with fingers, gloved hands, or a stylus • 72 pixels per inch Supported Command Languages • Fingerprint • Direct Protocol • Intermec Printer Language (IPL) • ZSim • DSim • Smart Printing PM23c, PM43, and PM43c Mid-Range Printer User Manual 119 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 134
IPv4 and IPv6 • WINS for IPv4 • BOOTP for IPv4 • DNS client support for IPv4 and IPv6 • Line Printer Protocol • Raw TCP (Telnet in/out) • DHCP client for IPv4 and IPv6 network (dual stack) • IPv4 and IPv6 • Ping • IPSEC/IKEv2 over IPv6 • SSH 120 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 135
support specific languages. • Angsana New Regular • Helvetica World • MSung PRC Medium • MSung HK Medium • HYGothic-Medium • TBMinPro-Light • NarkisClassicMF • WorldType Collection J • WorldType Collection K • WorldType Collection S • WorldType Collection T PM23c, PM43, and PM43c Mid-Range Printer - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 136
• Postnet • QR Code • RSS-14 • USPS 4-State Customer Bar Code Supported Graphic File Types • PCX, PNG, GIF, and BMP Windows Drivers • Support for Windows XP, Vista, Windows 7, Server 2003, Server 2008 • Supports 32-bit and 64-bit editions 122 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 137
Use this section to understand the standard interfaces available on the PM23c, PM43, and PM43c printers. RS-232 Serial Interface Use this table to understand the External +5 VDC, Max 500 mA Transmit data Receive data Ground Clear to send PM23c, PM43, and PM43c Mid-Range Printer User Manual 123 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 138
have the Intermec InterDriver printer driver installed on your PC. Intermec recommends that you only connect one printer to each printer such as HID bar code scanners, keyboards, USB storage devices, and USB hubs. USB Host Interface 124 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 139
with the IEEE 802.3u standard. You can find the network card MAC address on the back of the printer for a PM43 printer, and on inside the media cover on the base for the PM23c and PM43c printers. MAC Address Label Location on the PM43 PM23c, PM43, and PM43c Mid-Range Printer User Manual 125 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 140
Appendix A - Specifications MAC Address Label Location on the PM43c MAC Address Location on the PM23c 126 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 141
B Default Settings This appendix contains all of the default settings for the printer. 127 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 142
stream. Specifies if hardware flow control Disable (RTS/CTS) is used to manage the rate of data transmission between the device and the host. 128 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 143
Address Subnet Mask Specifies the unique network-level address that is assigned to each device in a TCP/IP network (IPv4). Specifies a number that defines the range of IP addresses that can be used in a TCP/IP network. 0.0.0.0 0.0.0.0 PM23c, PM43, and PM43c Mid-Range Printer User Manual 129 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 144
to communicate through an access point. Roaming Controls the roaming inclination of the Off printer. The higher the level, the less inclined the printer is to switch access points based on the printer received signal strength (RSSI). 130 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 145
the common channel that radios in Ad 1 Hoc mode use to transfer data. Range is 1 to 14. Hidden SSID Determines if the radio is allowed to look for a number that defines the range of 0.0.0.0 IP addresses that can be used in an IPv4 network. PM23c, PM43, and PM43c Mid-Range Printer User Manual 131 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 146
access to the wireless network. Defines the passphrase that allows None the radio to authenticate over the wireless network (for both WPA and WPA2 security). Range is 8 to 64 characters. 132 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 147
the certificate name that is on None the primary authentication server. If this value is none, then the value for Server Common Name 2 is used. Range is 1 to 96 characters. PM23c, PM43, and PM43c Mid-Range Printer User Manual 133 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 148
certificate when using EAP-TTLS, PEAP, or EAP-TLS. Intermec recommends that you set Validate Certificate to Yes. Sets the printer can use either TKIP or AES for data encryption, depending on the configuration of the access point. Disable 134 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 149
. Range is 1 to 16 characters (case-sensitive). 1234 Reserve Determines if the printer is exclusively Disable reserved for one Bluetooth device. The first Bluetooth device that connects with the printer locks out any other connection attempts. PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 150
the printhead to the edge of the printable area. Unit of measurement is defined in the Unit of Measurement parameter. .FEJB NBSHJO 9 *935-044-001* INTERMEC 6001 36th Ave W 136 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 151
measurement is defined in the Unit of Measure parameter. *935.-FE0JB4X4JE-UI001* INTERMEC 6001 36th Ave W Everett WA 98203 Media Length Sets the length of the printable 935-044-001* .FEJB MFOHUI INTERMEC 6001 36th Ave W Everett WA 98203 PM23c, PM43, and PM43c Mid-Range Printer User Manual 137 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 152
be printed. Unit of measurement is defined in the Unit of Measurement parameter. Range is 0 to 3200. Sets the sensitivity of the label taken sensor. 0 Range is 0 to 14. Supported when the Cutter or Label Dispenser accessories are installed. 138 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 153
Setting System Name System Location Description Default Sets the network identification name (WINS name) of the printer. Sets the location of the printer. Printer model number and serial number. For example, PM43-0000000 11 Empty string PM23c, PM43, and PM43c Mid-Range Printer User Manual 139 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 154
System Settings > Display. • From the printer web page, click the Configure tab, System Settings > Display or Audio. Display and Audio Settings Setting Brightness Description Default Selects the brightness of the printer screen. Medium 140 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 155
Settings > Manage I/O. System I/O Settings Setting Wireless 802.11 Description Determines if the printer is allowed to communicate using its 802.11 radio. Supported only if the optional Wi-Fi+Bluetooth module is installed. Default Enable PM23c, PM43, and PM43c Mid-Range Printer User Manual 141 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 156
with Fingerprint. Enable Determines if the printer can be managed by Intermec SmartSystems Foundation. Enable Determines if the printer can use SNMP. Enable Determines if the printer can use the line printer Enable server (LPR) daemon. 142 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 157
) Sets the length of media (in meters) that the 0 printer prints before the Odometer (Current Printhead) alert is sent, if this alert is configured. Unit of measurement is defined in the Unit of Measure parameter. Range is 0 to 4294967295. PM23c, PM43, and PM43c Mid-Range Printer User Manual 143 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 158
printhead before the Faulty Dot alert is sent, if this alert is configured. Range is 0 to 4294967295. Sets the minimum diameter of the ribbon 0 roll before the Ribbon Low alert is sent, if this alert is configured. Range is 0 to 200 mm. 144 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 159
C Print Labels with INPrint This section explains how to use the INPrint feature to print labels. 145 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 160
form. You access web forms through the printer web page. 1 On your desktop PC, start a browser. 2 In the address bar, type the IP address of your printer and press Enter. The printer web page appears. 3 Click Login. The Login page appears. 146 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 161
Resident (Intermec-supplied) web forms, click Resident and then select the web form in the list. 7 Type information in the web form as needed. 8 (Optional) To preview the label on screen, click Preview. 9 To print the label, click Print. PM23c, PM43, and PM43c Mid-Range Printer User Manual 147 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 162
Appendix C - Print Labels with INPrint Predefined INPrint Label Formats Predefined INPrint Label Formats and Sample Illustrations Format Name 203_returnadd_3x1.lbx Sample minimal.lbx shipping.lbx 203_in_demo_4x6.lbx 148 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 163
Appendix C - Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name 203_shipaddr_4x6.lbx Sample lifetest.lbx PM23c, PM43, and PM43c Mid-Range Printer User Manual 149 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 164
Appendix C - Print Labels with INPrint Predefined INPrint Label Formats and Sample Illustrations Format Name 203_packslip_4x6.lbx Sample 150 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 165
.asn.au/dropbear/dropbear.html Copyright (c) 2004, Jan Kneschke, incremental http://www.lighttpd.org/ Copyright (C) 1994-2008 Lua.org, PUC- http://www.lua.org/ Rio. PM23c, PM43, and PM43c Mid-Range Printer User Manual 151 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 166
2002, 2003, 2004, 2005, 2006 Expat maintainers. http://www.libexpat.org/ Copyright 2009 Intermec Technologies Corp. All rights reserved. Based on code from Frank Da Cruz's excellent book, - http://www.libpng.org/pub/png/libpng.html Pehrson 152 PM23c, PM43, and PM43c Mid-Range Printer User Manual - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 167
exemplary, or consequential damages (including, but not limited to, procurement of substitute goods or services; loss of use, data, or profits; or business interruption) however caused and on even if advised of the possiblity of such damage. PM23c, PM43, and PM43c Mid-Range Printer User Manual 153 - Intermec PM43/PM43c | PM23c, PM43, and PM43c Mid-Range Printer User Manual - Page 168
by Honeywell 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2014 Intermec by Honeywell All rights reserved. PM23c, PM43, and PM43c Mid-Range Printer User Manual *935-046-002* P/N 935-046-002
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