Konica Minolta bizhub 42 bizhub 36/42 Administrator Operations User Guide - Page 267

Error Message

Page 267 highlights

8.2 Error Message 8 8.2 Error Message Follow the instructions below if error messages are displayed. Message [Configuration of Options Changed] [Configuration of options has been changed. Power OFF and ON.] [Job Log Error] [The job log has reached the maximum allowed. Contact the administrator.] [Card Authentication Registration Error] [Authentication failure. Try again from the beginning.] [Counter reached its limit.] [Counter has reached its maximum allowance. Please delete the job.] [Expiration Error] [The Enhanced Server Authentication application has expired. Change the User Authentication method to one other than Enhanced Server Authentication.] [IEEE802.1x Authentication failure.] [Please reboot.] [IEEE802.1x Authenticating] [Please wait.] [Incorrect HDD] [Format HDD.] Possible Cause While the power of the machine was ON, the configuration of options was changed. The write area of the job log has reached the maximum allowed. Error occurred while reading IC card. The upper limit of the counter is exceeded. In external server authentication, the account is expired. Due to timeout during IEEE802.1X port authentication, user was automatically forced to log off. IEEE 802.1X port authentication is being performed. The HDD used in another machine is installed. Remedy Turn the machine off, then on again. Delete the job log using the Control Panel or PageScope Web Connection. Restart registration from the beginning. Delete a job. Contact your server administrator. Reboot the machine, perform IEEE802.1X port authentication, and log in. If authentication is successful, the message is cleared. If authentication times out, turn the machine off, then on again. Format the HDD from the control panel. bizhub 42/36 8-3

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bizhub 42/36
8-3
8.2
Error Message
8
8.2
Error Message
Follow the instructions below if error messages are displayed.
Message
Possible Cause
Remedy
[Configuration of Options
Changed]
[Configuration of options has
been changed. Power OFF and
ON.]
While the power of the machine
was ON, the configuration of
options was changed.
Turn the machine off, then on
again.
[Job Log Error]
[The job log has reached the
maximum allowed. Contact the
administrator.]
The write area of the job log has
reached the maximum allowed.
Delete the job log using the
Con-
trol Panel
or
PageScope Web
Connection
.
[Card Authentication Registra-
tion Error]
[Authentication failure. Try again
from the beginning.]
Error occurred while reading IC
card.
Restart registration from the be-
ginning.
[Counter reached its limit.]
[Counter has reached its maxi-
mum allowance. Please delete
the job.]
The upper limit of the counter is
exceeded.
Delete a job.
[Expiration Error]
[The Enhanced Server Authenti-
cation application has expired.
Change the User Authentication
method to one other than En-
hanced Server Authentication.]
In external server authentica-
tion, the account is expired.
Contact your server administra-
tor.
[IEEE802.1x Authentication fail-
ure.]
[Please reboot.]
Due to timeout during
IEEE802.1X port authentication,
user was automatically forced to
log off.
Reboot the machine, perform
IEEE802.1X port authentication,
and log in.
[IEEE802.1x Authenticating]
[Please wait.]
IEEE 802.1X port authentication
is being performed.
If authentication is successful, the
message is cleared.
If authentication times out, turn
the machine off, then on again.
[Incorrect HDD]
[Format HDD.]
The HDD used in another ma-
chine is installed.
Format the HDD from the control
panel.