Konica Minolta magicolor 1690MF magicolor 1690MF Printer / Copier / Scanner Us - Page 234

Solving Problems with Media Misfeeds, Use KONICA MINOLTA-approved

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Solving Problems with Media Misfeeds " Frequent misfeeds in any area indicate that area should be checked, repaired, or cleaned. Repeated misfeeds may also happen if you're using unsupported print media or original media. Symptom Cause Solution Several sheets go through the machine together. The front edges of the media are not even. The media is moist from humidity. Remove the media and even up the front edges, then reload it. Remove the moist media and replace it with new, dry media. Media misfeed message stays on. Scanner unit needs to Open and close the scanner unit be opened and again. closed again to reset the machine. Some media remains Check the media path again to make misfed in the sure that you have removed all of the machine. misfed media. Duplex misfeeds. Unsupported media (wrong size, thickness, type, etc.) is being used. Use KONICA MINOLTA-approved media. See "Print Media" on page 3-2. Also, refer to http://printer. konicaminolta.com for a complete list of currently approved media. Only Letter/A4 plain paper and recycled paper can be autoduplexed if the media type is set properly in the driver. Make sure that you have not mixed media types in the tray. Do not duplex envelopes, labels, letter head, postcards or thick stock. Media is still being misfed. Check the media path inside the duplex again to make sure that you have removed all of the misfed media. Solving Problems with Media Misfeeds 9-23

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Solving Problems with Media Misfeeds
9-23
Solving Problems with Media Misfeeds
Frequent misfeeds in any area indicate that area should be checked,
repaired, or cleaned. Repeated misfeeds may also happen if you’re
using unsupported print media or original media.
Symptom
Cause
Solution
Several
sheets go
through the
machine
together.
The front edges of
the media are not
even.
Remove the media and even up the
front edges, then reload it.
The media is moist
from humidity.
Remove the moist media and replace it
with new, dry media.
Media mis-
feed mes-
sage stays
on.
Scanner unit needs to
be opened and
closed again to reset
the machine.
Open and close the scanner unit
again.
Some media remains
misfed in the
machine.
Check the media path again to make
sure that you have removed all of the
misfed media.
Duplex mis-
feeds.
Unsupported media
(wrong size, thick-
ness, type, etc.) is
being used.
Use KONICA MINOLTA-approved
media. See “Print Media” on page 3-2.
Also, refer to http://printer. konicami-
nolta.com for a complete list of cur-
rently approved media.
Only Letter/A4 plain paper and recy-
cled paper can be autoduplexed if the
media type is set properly in the driver.
Make sure that you have not mixed
media types in the tray.
Do not duplex envelopes, labels, letter
head, postcards or thick stock.
Media is still being
misfed.
Check the media path inside the
duplex again to make sure that you
have removed all of the misfed media.