Lexmark C912 Service Manual - Page 116

5055-xxx Finisher Use the following table to find solutions to problems with the optional finisher. Symptom Cause Solution Paper frequently jams in the finisher. The finisher and printer are misaligned. The printer and finisher have been moved. Paper frequently jams in the finisher. Properly align the finisher with the printer. Align the top of the guide rail with the line on the holding plate by rotating the two alignment knobs closest to the holding plate. This action raises or lowers the guide rail, depending on which way the knobs are turned. The edge of the guide rail should line up with the sticker where the white and gray portions divide. Attempting to staple, hole punch, or offset print jobs on print media other than paper. Restrict use of the finisher to plain paper. You cannot hole punch transparencies, card stock, labels, or envelopes. Printer only prints to bin 1 or bin 2. The finisher cables are not connected properly. The printer driver and the operator panel settings are different. Check the cable connections. Make sure your printer driver is set to direct the output to the bin you want. Printer settings selected from a software application or driver override default settings selected from the operator panel. 2-66 Service Manual