Section |
Page |
Contents |
3 |
Safety information |
11 |
Consignes de sécurité |
11 |
Norme di sicurezza |
12 |
Sicherheitshinweise |
12 |
Pautas de Seguridad |
13 |
Informações de Segurança |
13 |
Informació de Seguretat |
14 |
Preface |
16 |
Definitions |
16 |
1. General information |
17 |
Overview |
17 |
Resolution |
17 |
Model differences |
17 |
Technical specifications |
18 |
Toner darkness |
18 |
Color correction settings |
18 |
Physical specifications and weight |
19 |
Print speed and performance |
20 |
Performance |
21 |
Time to first print |
21 |
Processor |
21 |
Duty cycle |
21 |
Printer memory |
22 |
Memory configuration |
22 |
Available memory options |
22 |
Flash memory options |
22 |
Memory and expansion slots |
22 |
Resident fonts |
23 |
Paper and media specifications |
24 |
Input and output configurations |
24 |
Media size supported |
26 |
Input |
26 |
Output |
28 |
Input media types and weights |
31 |
Output media types and weights |
32 |
Input capacity by media and source |
34 |
Output capacity by media and source |
35 |
Media guidelines |
36 |
Paper |
36 |
Envelopes |
36 |
Transparencies |
37 |
Labels |
37 |
Lexmark glossy paper |
37 |
Print area |
37 |
Options and features |
38 |
Connectivity |
39 |
Standard |
39 |
Optional internal local connections |
39 |
Network connections |
40 |
Internal network connections |
40 |
External network connections |
40 |
Standard Ethernet and MarkNet compatibility |
40 |
Data streams |
41 |
Operating systems |
41 |
Power and electrical specifications |
42 |
Power requirements |
42 |
Electrical specifications |
42 |
Low voltage models |
42 |
High voltage models |
42 |
Operating clearances |
43 |
Environment |
43 |
Printer temperature and humidity |
43 |
Operating |
43 |
Power Off |
43 |
Shipping printer without print cartridges |
44 |
Storing printer without print cartridges |
44 |
Shipping supply items |
44 |
Storing supply items |
44 |
Maintenance approach |
45 |
Standard inspection and cleaning procedure |
45 |
Return parts |
46 |
Service recommendations |
46 |
Tools |
47 |
Serial number, configuration ID, and part number |
48 |
Abbreviations |
49 |
2. Diagnostic information |
51 |
Adjustments and procedures following parts replacement |
51 |
Start |
53 |
Initial check |
53 |
Printer messages |
54 |
Service error message tables |
54 |
900 - Unrecoverable Software Error |
54 |
910 - Drive Motor Error |
54 |
911 - Paper Exit Motor Error |
55 |
912 - High-Capacity Feed Motor Error |
55 |
917 - RIP Fan Error |
55 |
918 - Main Unit Fan Error |
56 |
919 - Power Supply Fan Error |
56 |
920 - Fuser Error-Fuser Heater Trouble |
56 |
923 - Upper Fuser Thermistor Open Error |
57 |
924 - Lower Fuser Thermistor Open Error |
57 |
925 - HVU Error |
58 |
926(K), 927(C), 928(Y), 929(M) - Toner Sensor Error |
59 |
930 - Yellow Printhead Error |
60 |
931 - Magenta Printhead Error |
61 |
932 - Cyan Printhead Error |
62 |
933 - Black Printhead Error |
63 |
934 - Color Drum Sensor Error |
64 |
935 - Black Drum Sensor Error |
64 |
936 - 939 Cassette Error |
65 |
940 - High-Capacity Feed Sensor Error |
65 |
941 - High-Capacity Feed Tray Error |
65 |
942 - Duplex Error |
66 |
945 - Engine Flash Error |
66 |
946 - Printer/Printhead Controller Board Communication Error |
66 |
947 - Finisher Communication Error |
67 |
948 - Machine ID Error |
67 |
949 - Tray (x) Comm |
68 |
950 - Pr Control Board |
68 |
952 - NVRAM Chip Failure |
68 |
954 - NVRAM CRC Failure |
68 |
955 - Code CRC |
69 |
956 - Processor Failure |
69 |
957 - ASIC Failure |
69 |
958 - NAND Failure |
69 |
960 - RAM Slot 1 Bad |
69 |
961 - RAM Slot 2 Bad |
69 |
962 - RAM Slot 3 Bad |
69 |
964 - Emulation Error |
69 |
970 - Standard Network Error |
70 |
975 - Unrecognizable Network Port |
70 |
976 - Unrecoverable Software Error in Network Port |
70 |
978 - Bad Checksum While Programming Network Card |
70 |
979 - Flash Parts Failed While Programming Network Port |
70 |
980 - Face Up/Down Switching Error |
71 |
981 - Belt Up/Down Sensor Error |
72 |
982 - Sensor Controller Error |
73 |
983 - Black Gear Sensor Error |
74 |
984 - Yellow Gear Sensor Error |
74 |
985 - Transfer Belt Thermistor Error |
75 |
986 - Transparency (OHP) Sensor Error |
75 |
992 - Temperature/Humidity Sensor Error |
76 |
993 CPU Error |
76 |
994 - Density Sensor Error |
77 |
995 - Finisher Main Feed Motor abnormal |
78 |
996 - Finisher Jogging Motor Error |
80 |
997 - Finisher Tractor Motor Error |
81 |
998 - Tray Elevator Motor Error |
82 |
999 - Stapler Motor Error |
83 |
Attendance messages |
84 |
Clearing finisher messages |
102 |
Maintenance analysis procedures (MAPS) |
104 |
Map 1 - False Side Door Open message |
104 |
Map 2 - False Close Front Door message |
104 |
Map 3 - False Close Tray (x) Top Cover message |
105 |
Map 4 - False Tray (x) Low/Empty message |
106 |
Map 5 - False 30 Oil Coating Roll Missing message |
107 |
Map 6 - False <color> Print Unit Missing message |
107 |
Map 7 - False 88 <color> Toner Low/Toner Empty message |
108 |
Map 8 - False 40 Tray (x) Size Sensor Error message |
109 |
Map 9 - False 41 Open Bin 1 Exit Tray message |
109 |
Map 10 - Unrecoverable Check Tray (x) or Duplex Connection message |
110 |
Map 11 - Paper size map |
112 |
Symptom table |
113 |
Finisher |
116 |
Service checks |
118 |
Drive 1 DC motor service check |
118 |
Drive 2 stepper motor service check |
118 |
Duplex unit service check |
119 |
Expansion paper feed service check |
119 |
Face down stacker full service check |
120 |
High-capacity feeder (HCF) service check |
120 |
Finisher service check |
121 |
Marks on paper service check |
122 |
Operator panel service check |
123 |
Paper carrying service check |
124 |
Paper exit, face up service check |
132 |
Paper skew service check |
133 |
Paper tray missing service check |
133 |
Photodeveloper missing service check |
134 |
Power supply service check |
135 |
210 Staple jam service check |
136 |
Transfer belt up/down service check |
137 |
Image quality troubleshooting |
138 |
Print quality problems |
138 |
No image |
144 |
Black line |
145 |
Black print |
145 |
Missing colors |
146 |
Uneven printing |
147 |
Periodic dirt |
147 |
White spots |
147 |
Options service check |
148 |
Serial port |
148 |
Flash Memory Option(s) |
148 |
DRAM Memory Option(s) |
148 |
Hard Disk Option |
149 |
Network Card Option |
149 |
Error Code 976 - Network Card x (x=Network card 1, 2, or 3) |
149 |
54 Network <x> Software Error |
149 |
3. Diagnostic aids |
151 |
Power-On Self Test sequence |
151 |
Using the operator panel |
152 |
Indicator light |
152 |
Operator panel buttons |
153 |
Printing the menu settings |
154 |
Operator menu disabled |
154 |
Menu overview |
154 |
Diagnostic Mode |
156 |
Setting Printer Alignment |
157 |
Adjustment example |
158 |
Summary Notes: |
159 |
Print tests |
160 |
Input Source Print Tests |
160 |
Print Quality Pages |
161 |
Hardware tests |
162 |
LCD Hardware Test |
162 |
Button Test |
162 |
DRAM Memory Test |
162 |
ROM Memory Test |
163 |
Parallel Wrap Test |
164 |
Serial Wrap Tests |
166 |
High-capacity feeder tests |
168 |
High-Capacity Paper Feed Test |
168 |
High-Capacity Paper Feed Sensor / Switch Test |
169 |
Finisher tests |
170 |
Staple Test |
170 |
Hole Punch Test |
170 |
Finisher Sensor Test |
170 |
Device tests |
173 |
Quick Disk Test |
173 |
Disk Test/Clean |
174 |
Flash Test |
175 |
Diagnostics - printer setup |
176 |
Defaults |
176 |
Light Quantity |
176 |
Range = 0 to 45 |
176 |
Par S Strobe Adj |
177 |
Par 1 Strobe Adj |
177 |
Par 2 Strobe Adj |
177 |
Par 3 Strobe Adj |
177 |
Auto Color Adj |
177 |
Reset Calibration |
177 |
Viewing and resetting the drum counters |
178 |
Setting the Page Count |
179 |
Viewing the Permanent Page Count |
179 |
Serial Number |
179 |
Setting configuration ID |
180 |
Diagnostics - error log |
181 |
Viewing the error log |
181 |
Clearing the error log |
182 |
Maintenance Menu |
182 |
Exiting Diagnostics Mode |
182 |
Theory of operation |
183 |
Processes and configuration |
183 |
Electrophotography process |
183 |
Development unit |
184 |
Transfer unit |
184 |
Cleaning unit |
185 |
Paper feeding / fusing |
185 |
Drive system |
186 |
Paper feeding |
187 |
Cassette paper feeder |
187 |
Multipurpose feeding |
188 |
Registration unit |
188 |
Separation unit |
189 |
Fuser unit |
190 |
Delivery |
191 |
Belt unit |
192 |
Belt up/down |
193 |
Expansion paper feeder |
193 |
Duplex unit |
194 |
Paper weight |
195 |
Purpose: |
195 |
Values: |
195 |
Clearing paper jams |
196 |
200 Paper Jam |
196 |
240 Paper Jam |
200 |
241-244 Paper Jam |
201 |
249 Paper Jam |
201 |
High-capacity feeder (HCF) |
202 |
Paper feed and separation mechanism |
202 |
Registration operation |
203 |
Tray up/down mechanism |
204 |
Tray up condition |
206 |
Tray down condition |
207 |
Size detection mechanism |
207 |
Residual paper detection mechanism |
208 |
Paper end detection |
209 |
Maintenance Mode |
210 |
DIP switch specifications |
210 |
Finisher |
211 |
Finisher cross section |
213 |
Electrical parts function |
214 |
Paper feed mechanism |
215 |
Straight paper path (exit paper to upper tray) |
215 |
Path select gate |
216 |
Inverting paper path (exit paper to lower tray through accumulator) |
217 |
Accumulator |
218 |
Paper registration sequence |
218 |
Punch unit driving sequence |
219 |
Jogging / offset mechanism |
220 |
Jogging sequence |
220 |
Offsetting sequence |
220 |
Detection of fixed position |
221 |
Stapling mechanism |
221 |
Elevator sequence |
221 |
Finisher installation |
223 |
Attaching the docking plate and guide rail |
223 |
Combining the finisher and stand |
225 |
Attaching the bins |
229 |
Aligning the finisher and printer |
230 |
Lowering or raising the finisher |
232 |
Aligning the sides of the finisher |
234 |
Aligning the top of the finisher |
236 |
Adjusting the wheels |
238 |
Attaching the cables |
240 |
Interface cable |
241 |
Power cable |
242 |
Hole punch adjustment |
244 |
4. Repair information |
247 |
Service precautions |
247 |
Handling printed circuit boards |
247 |
Transportation/storage: |
247 |
Replacement: |
248 |
Inspection: |
248 |
Adjustments |
249 |
High-capacity paper feed timing belt adjustment |
249 |
Removals |
250 |
Cover, top removal |
250 |
Cover, front removal |
251 |
Cover, front left removal |
251 |
Cover, rear removal |
252 |
Cover, solenoid removal |
252 |
Cover, left side removal |
253 |
Cover, right side removal |
254 |
Cover, RIP board removal |
255 |
Tray, paper exit removal |
256 |
Belt up/down clutch removal |
256 |
Belt up/down detection sensor removal |
257 |
Cassette guide removal |
258 |
Connector, duplex unit removal |
259 |
Separation fingers removal |
260 |
Sensor cleaner removal |
260 |
Drive gear unit sensor assembly removal |
261 |
Drive motor assembly removal |
262 |
Electronic box removal |
263 |
Fanning pad removal |
265 |
Front cover open switch actuator removal |
266 |
Fuser removal |
267 |
High voltage power supply board (HVU) removal |
269 |
LED printhead removal |
270 |
Eraser removal |
273 |
Lock handle assembly removal |
274 |
Main drive unit removal |
275 |
Main unit fan removal |
278 |
Motor drive board removal |
279 |
Multipurpose feeder paper present sensor removal |
279 |
Multipurpose feeder tray removal |
280 |
Operator panel removal |
280 |
Paper carrying frame removal |
281 |
Paper carrying roller removal |
282 |
Paper feed frame removal |
283 |
Paper feed roller removal |
284 |
Paper present sensor removal |
284 |
Paper remaining sensor removal |
285 |
Paper size sensor board assembly removal |
285 |
Power supply 1 removal |
286 |
Power supply 2 removal |
287 |
Power switch removal |
288 |
Printer controller removal |
289 |
Printhead controller board removal |
290 |
Registration sensor removal |
294 |
Right slide rail removal |
295 |
RIP box removal |
295 |
Sensor board removal |
296 |
Stay arm removal |
297 |
Sub-frame removal |
298 |
Sub frame F1, sub frame F2 removal |
299 |
Top unit removal |
301 |
Transfer belt removal |
302 |
Alternate method: Operator panel is inoperable or unrecoverable error code |
306 |
Alternate method: Transfer belt was partially removed |
310 |
Turn guide cover sensor removal |
311 |
Upper fan removal |
312 |
Options removals |
313 |
Expansion paper feeder removal |
313 |
Duplex removals |
321 |
Duplex unit separation removal |
321 |
Duplex unit removal |
322 |
Duplex timing belt removal |
322 |
Duplex pressure roller and solenoid removal |
323 |
Duplex feed roller and solenoid removal |
324 |
Duplex side fence motor assembly/side fence removal |
325 |
Duplex paper carrying motor removal |
326 |
High-capacity feeder (HCF) removals |
327 |
HCF covers removal |
327 |
HCF call roller, paper feed roller, reverse roller removal |
328 |
HCF pickup solenoid removal |
329 |
HCF tray motor removal |
332 |
HCF paper level sensor removal |
333 |
HCF power supply removal |
334 |
Finisher removals |
335 |
External covers removals |
335 |
Finisher control board removal |
336 |
Elevator motor removal |
337 |
Feed motor assembly removal |
337 |
Hole punch removal |
338 |
Inverter paper exit discharge brush removal |
339 |
Inverter paper exit roller removal |
339 |
Jogging unit removal |
341 |
Path select gate removal |
342 |
Patting roller removal |
343 |
Power supply removal |
345 |
Registration roller removal |
346 |
Registration roller clutch removal |
347 |
Stack area discharge brush removal |
348 |
Staple unit removal |
348 |
Straight paper exit discharge brush removal |
349 |
Straight paper exit roller removal |
349 |
Timing belts 1 and 2 removal |
351 |
Tractor belt removal |
352 |
Tractor drive motor assembly removal |
354 |
5. Locations |
355 |
Covers diagram |
355 |
Major parts diagram |
356 |
Sensor and switch locations |
358 |
Component locations |
360 |
Printer controller board |
362 |
Printer controller board connectors |
363 |
Printhead controller board |
366 |
For printers with serial number XX-0XXXX: |
366 |
For printers with serial number XX-1XXXX: |
366 |
RIP board |
367 |
Power source unit 1 board |
368 |
Power source unit 2 board |
368 |
High voltage power supply board |
369 |
Sensor board |
369 |
Expansion paper feeder controller board |
370 |
Duplex unit controller board |
370 |
Motor drive board |
370 |
Size sensor board |
371 |
High-capacity feeder (HCF) |
372 |
High-capacity paper feed configuration |
372 |
Electrical parts layout |
373 |
Driving parts layout |
374 |
Finisher locations |
375 |
6. Preventive maintenance |
383 |
Maintenance kit |
383 |
Periodic maintenance |
384 |
Lubricants and cleaners |
384 |
7. Parts catalog |
385 |
How to use this parts catalog |
385 |
Assembly 1: Covers 1 |
386 |
Assembly 2: Covers 2 |
388 |
Assembly 3: Covers 3 |
390 |
Assembly 4: Covers 4 |
392 |
Assembly 5: Covers 5 |
394 |
Assembly 6: Upper unit |
396 |
Assembly 7: Base 1 |
400 |
Assembly 8: Base 2 |
402 |
Assembly 9: Base 3 |
404 |
Assembly 10: Electrical |
406 |
Assembly 11: Rip board |
410 |
Assembly 12: Fuser unit |
412 |
Assembly 13: Cassette |
414 |
Assembly 14: Expansion feeder 1 |
416 |
Assembly 15: Expansion feeder 2 |
418 |
Assembly 16: Duplex unit 1 |
422 |
Assembly 17: Duplex unit 2 |
424 |
Assembly 18: High-capacity feeder 1 |
426 |
Assembly 19: High-capacity feeder 2 |
428 |
Assembly 20: High-capacity feeder 3 |
430 |
Assembly 21: High-capacity feeder 4 |
432 |
Assembly 22: High-capacity feeder 5 |
434 |
Assembly 23: High-capacity feeder 6 |
436 |
Assembly 24: Finisher covers |
438 |
Assembly 25: Finisher frame |
440 |
Assembly 26: Finisher feed 1 |
442 |
Assembly 27: Finisher feed 2 |
446 |
Assembly 28: Finisher elevator |
448 |
Assembly 29: Finisher electronics |
450 |
Assembly 30: Finisher docking 1 |
452 |
Assembly 31: Finisher docking 2 |
454 |
Assembly 32: Miscellaneous/options |
456 |
Assembly 33: Finisher parts packet P/N 56P9480 |
465 |
Index |
467 |
Part number index |
475 |