Lexmark CS310 User's Guide - Page 167

Troubleshooting 167 Repeating defects appear on prints ) ) ) Action Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 25.1 mm (0.98 in.) • 29.8 mm (1.17 in.) • 43.9 mm (1.72 in.) • 45.5 mm (1.79 in.) • 94.2 mm (3.70 in.) Yes Go to step 2. Is the distance between defects equal to one of the listed measurements? Step 2 Replace the imaging kit, and then resend the print job. Do the repeating defects still appear? Contact customer support. No 1 Check if the distance between the defects is equal to one of the following: • 37.7 mm (1.48 in.) • 78.5 mm (3.09 in.) • 95 mm (3.74 in.) 2 Take note of the distance, and then contact customer support at http://support.le xmark.com or your service representative. The problem is solved. Shadow images appear on prints Leading edge AABBCCDD AABBCCDD Trailing edge