Lexmark MS911 Print Quality Guide - Page 18

Print Quality Guide Page 18 of 20 Transparency print quality is poor Action Yes Step 1 Go to step 2. From the printer control panel, set the paper type in the Paper menu to match the paper loaded in the tray. Is the paper type for the tray set to Transparency? Step 2 a Check if you are using a recommended type of transparency. b Resend the print job. Contact customer support. Is the print quality still poor? Uneven print density No Set the paper type to Transparency. The problem is solved. Action Step 1 a Clean the charger and the printhead lens. b Resend the print job. Is the print density uneven? Step 2 Replace the photoconductor unit, and then resend the print job. Is the print density uneven? Vertical voids appear on prints Leading edge Yes Go to step 2. No The problem is solved. Contact customer support. The problem is solved. Trailing edge