Lexmark MS911 Print Quality Guide - Page 9

Print is too light, Step 1

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Print is too light Print Quality Guide Page 9 of 20 Action Yes Step 1 a From the Quality menu on the control panel, increase the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Go to step 2. No The problem is solved. Is the print still too light? Step 2 From the control panel, set the paper type, texture, and weight in the Paper menu to match the paper loaded in the tray. Go to step 3. Is the tray set to the type, texture, and weight of the paper loaded? Step 3 a Depending on your operating system, specify the paper type, texture, and weight from Printing Preferences or from the Print dialog. b Resend the print job. Go to step 4. Change the paper type, texture, and weight to match the paper loaded in the tray. The problem is solved. Is the print still too light? Step 4 Make sure that the paper has no texture or rough finishes. Are you printing on textured or rough paper? Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. From the control panel, change the texture settings in the Paper Texture menu to match the paper you are printing on. Go to step 5. Go to step 6. The problem is solved. Is the print still too light? Step 6 a Clean the charger and the printhead lens. b Resend the print job. Go to step 7. The problem is solved. Is the print still too light?

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Print is too light
Action
Yes
No
Step 1
a
From the Quality menu on the control panel, increase the toner darkness.
Note:
8 is the factory default setting.
b
Resend the print job.
Is the print still too light?
Go to step 2.
The problem is solved.
Step 2
From the control panel, set the paper type, texture, and weight in the Paper
menu to match the paper loaded in the tray.
Is the tray set to the type, texture, and weight of the paper loaded?
Go to step 3.
Change the paper type,
texture, and weight to
match the paper loaded
in the tray.
Step 3
a
Depending on your operating system, specify the paper type, texture, and
weight from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the print still too light?
Go to step 4.
The problem is solved.
Step 4
Make sure that the paper has no texture or rough finishes.
Are you printing on textured or rough paper?
From the control panel,
change the texture
settings in the Paper
Texture menu to match
the paper you are
printing on.
Go to step 5.
Step 5
a
Load paper from a fresh package.
Note:
Paper absorbs moisture due to high humidity. Store paper in its
original wrapper until you use it.
b
Resend the print job.
Is the print still too light?
Go to step 6.
The problem is solved.
Step 6
a
Clean the charger and the printhead lens.
b
Resend the print job.
Is the print still too light?
Go to step 7.
The problem is solved.
Print Quality Guide
Page 9 of 20