Lexmark MS911 Print Quality Guide - Page 6

Print Quality Guide Page 6 of 20 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Is the paper still curled? Yes Contact customer support. No The problem is solved. Print irregularities Leading edge ABC) D)E ABCDE ABCDE Trailing edge Action Yes Step 1 Go to step 2. a Move the paper guides in the tray to the correct positions for the paper size loaded in the tray. b Resend the print job. No The problem is solved. Do print irregularities still appear? Step 2 Go to step 3. From the control panel, set the paper size and type in the Paper menu to match the paper loaded in the tray. Do the printer settings match the size and type of the paper loaded in the tray? Step 3 Go to step 4. a Depending on your operating system, specify the paper type and weight in Printing Preferences or in the Print dialog. b Resend the print job. Specify the paper size and type in the tray settings to match the paper loaded in the tray. The problem is solved. Do print irregularities still appear? Step 4 Check if the paper loaded in the tray has texture or rough finishes. Are you printing on textured or rough paper? From the control panel, Go to step 5. set the paper texture in the Paper menu to match the paper loaded in the tray.