Lexmark MS911 Print Quality Guide - Page 7

Print Quality Guide Page 7 of 20 Action Step 5 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Yes Go to step 6. No The problem is solved. Do print irregularities still appear? Step 6 a Clean the charger and the printhead lens. b Resend the print job. Go to step 7. The problem is solved. Do print irregularities still appear? Step 7 Replace the photoconductor unit, and then resend the print job. Warning-Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light can cause print quality problems. Contact customer The problem is solved. support or your service representative. Do print irregularities still appear? Print is too dark Action Step 1 a From the Quality menu on the control panel, reduce the toner darkness. Note: 8 is the factory default setting. b Resend the print job. Yes Go to step 2. Is the print still too dark? No The problem is solved.