Marantz NA7004 NA7004 User Manual - English - Page 37

Getting Started Connections Basic Operations Advanced Operations Information Explanation terms Troubleshooting Specifications Index Symptom Cause Countermeasure Files stored on a computer cannot be played. • Files are stored in a non- • Record in a compatible format. compatible format. • You are attempting to play a file • Files that are copyright protected that is copyright protected. cannot be played on this set. • Set and computer are connected • The set's USB port cannot by USB cable. be used for connection to a computer. Sound is too quiet • The PC volume is turned down. • Turn the PC volume up. when signals are output from a PC. Server is not found, or it is not possible to connect to the server. Cannot connect to preset or favorite radio stations. For some radio stations, "Server Full" or "Connection Down" is displayed and station cannot be connected to. Sound is broken during playback. Sound quality is poor or played sound is noisy. • The computer's or router's • Check the computer's or router's firewall is activated. firewall settings. • Computer's power is not turned • Turn on the power. on. • Server is not running. • Launch the server. • Set's IP address is wrong. • Check the set's IP address. • Radio station is not currently • Wait a while before trying again. broadcasting. • It is not possible to connect to • Radio station is not currently in radio stations that are no longer service. in service. • Station is congested or not • Wait a while before trying again. currently broadcasting. • Network's signal transfer speed • This is not a malfunction. When is slow or communications lines playing broadcast data with a or radio station is congested. high bit rate, the sound may be broken, depending on the communications conditions. • File being played has a low bit • This is not a malfunction. rate. Page 31 31 - 19 - - - 21 - - - ENGLISH GPandoraH Symptom Cannot login to Pandora. ("Email address" or "Password" is displayed.) "Account is no longer active" is displayed. "Pandora is only available for use in United States" is displayed. "Incorrect Email or Password" is displayed. "No skips remaining" is displayed. "100 Station Limit" is displayed. "Please Try Again Later" is displayed. Cause • Login information is incorrect. • Your account is expired. • You are trying to access from a country where Pandora is not available. Countermeasure • Check if the "Email address" for Pandora has been properly entered. Re-enter the "Password". (Password is not displayed.) • Obtain a new account. • Contact Pandora Listener Support at pandora-support@ pandora.com. • Pandora is not available in all countries. Please check http:// blog.pandora.com/faq/ • You entered an incorrect account or password for the login authentication. • Enter them again. • You repeatedly performed the • Unfortunately, our music forward skip operation for tracks licenses force us to limit the within the same station. No amount of tracks you can skip in more forward skip operation is an hour. available. • You have already registered 100 • Reduce the number of stations stations. You can not register a to less than 100. new station. • Pandora is performing system • Please try again later. maintenance. Page 15 - - 15 - - - GRhapsodyH Symptom Cannot login to Rhapsody. ("Incorrect Username or Password" is displayed.) Cause • Login information is incorrect. Countermeasure • Check if the Username for Rhapsody has been properly entered. Re-enter the Password. (Password is not displayed.) www.rhapsody.com/marantz Page 17 34