Motorola MOTO Q9h global User Guide - Page 25

hard-to-guess password with at least 7 characters, including uppercase and lowercase letters, numerals, and punctuation). Tip: Choose a password you will remember. If you forget your password, you can do a hard reset on your smartphone, but you will lose your personalized settings and all content stored in smartphone memory. To do a hard reset, hold down the * and E keys for 5 seconds while turning your smartphone on. 3 Enter and confirm your password. 4 Press Done. To unlock your smartphone, press Unlock. When you see the unlock prompt, enter your password and press Done. Note: You can make emergency calls (such as 911 in the United States, as described on page 33) on a locked smartphone. A locked smartphone still lets you answer incoming calls. make & answer calls make a call From the home screen, enter a phone number and press N to make a call. To voice dial, press and hold h on the bottom of the keypad. When prompted, say "Call," followed by a number or contact name. answer a call When your smartphone rings and/or vibrates, press N to answer. To hang up, press O. • If you are busy when a call comes in, press Ignore to send the call directly to voicemail. get started 23