Netgear C6220 User Manual - All MSOs - Page 14

Activate Your Internet Service With Comcast XFINITY

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AC1200 WiFi Cable Modem Router Model C6220 The serial number and MAC address are on the modem router label. Made in China b. Wait for your cable Internet provider to confirm that your modem router is active. c. If you do not get an Internet connection with the modem router, ask your cable Internet provider to look for your modem router online, and do one of the following depending what your cable Internet provider tells you about your modem router: • If the modem router is not visible, your cable Internet provider can give you instructions to verify why the modem router does not connect with your high-speed Internet service. • If the modem router is visible to your cable Internet provider, reboot the modem router. Check your online status again. Activate Your Internet Service With Comcast XFINITY Activate your Internet service by using Comcast XFINITY's self-activation process. If you are unable to self-activate your modem router, call Comcast XFINITY customer service. After you complete the setup, perform a speed test. Before you start the self-activation process, make sure that your account number, account phone number, and login information (your email address or user name and password) are nearby. Use the Self-Activation Process to Set Up Your Internet Connection  To set up your Internet connection with Comcast XFINITY's self-activation process: 1. Close all web browsers. 2. Launch a web browser. You are redirected to the XFINITY self-activation page. If you are not redirected to the XFINITY self-activation page, visit comcast.com/activate. 3. Provide your XFINITY credentials and complete the self-activation process. This process might take up to 15 minutes, during which the modem router reboots twice. Hardware Setup 14

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Hardware Setup
14
AC1200 WiFi Cable Modem Router Model C6220
The serial number and MAC address are on the modem router label.
Made in China
b.
Wait for your cable Internet provider to confirm that your modem router is active.
c.
If you do not get an Internet connection with the modem router, ask your cable
Internet provider to look for your modem router online, and do one of the following
depending what your cable Internet provider tells you about your modem router:
•
If the modem router is not visible, your cable Internet provider can give you
instructions to verify why the modem router does not connect with your high-speed
Internet service.
•
If the modem router is visible to your cable Internet provider, reboot the modem
router. Check your online status again.
Activate Your Internet Service With Comcast XFINITY
Activate your Internet service by using Comcast XFINITY’s self-activation process. If you are
unable to self-activate your modem router, call Comcast XFINITY customer service. After you
complete the setup, perform a speed test.
Before you start the self-activation process, make sure that your account number, account
phone number, and login information (your email address or user name and password) are
nearby.
Use the Self-Activation Process to Set Up Your Internet
Connection
To set up your Internet connection with Comcast XFINITY’s self-activation process:
1.
Close all web browsers.
2.
Launch a web browser.
You are redirected to the XFINITY self-activation page. If you are not redirected to the
XFINITY self-activation page, visit
comcast.com/activate
.
3.
Provide your XFINITY credentials and complete the self-activation process.
This process might take up to 15 minutes, during which the modem router reboots twice.