Netgear XCM8810 Chassis User Manual - Page 843
Obtaining the Rescue Image from an External Compact Flash Memory Card, Appendix B
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NETGEAR 8800 User Manual After you download the XCM8800 image file, the switch installs the software and reboots. After the switch reboots, the switch enters an uninitialized state. At this point, configure the switch and save your configuration. In addition, if you previously had modular software packages installed, you must re-install the software packages to each switch partition. For more information about installing software packages, see Appendix B, Software Upgrade and Boot Options. If you are unable to recover the switch with the rescue image, or the switch does not reboot, contact NETGEAR Technical Support. Obtaining the Rescue Image from an External Compact Flash Memory Card In addition to recovering the switch using the internal compact flash and the management port, there is also support for loading the rescue image to the external compact flash memory card installed in the MSM. The compact flash memory card must be file allocation table (FAT) formatted. Use a PC with appropriate hardware such as a compact flash reader/writer and follow the manufacturer's instructions to access the compact flash card and place the image onto the card. Before you remove or install any hardware, review the hardware documentation listed in Related Publications on page 24. To recover the switch, you must remove power from the switch, install an appropriate compact flash memory card into the MSM, and enter the Bootloader to issue a series of commands. To access the Bootloader: 1. Remove all power cords from the power supplies switch. There should be no power to the switch. 2. Insert the FAT formatted compact flash memory card into the external compact flash slot of the MSM installed in slot 5/A. 3. Remove the MSM installed in slot 6/B. Place the MSM in a safe location and do not re-install it until you finish recovering the switch. 4. Attach a serial cable to the console port of the MSM installed in slot 5/A. 5. Attach the other end of the serial cable to a properly configured terminal or terminal emulator. The terminal settings are: • 9600 baud • 8 data bits • 1 stop bit • no parity • XON/OFF flow control enabled 6. Provide power to the switch by re-inserting the power cords into the power supplies. 7. Immediately press the spacebar until the BootRom -> prompt appears. Appendix C. Troubleshooting | 843
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