Nokia 8860 Nokia 8860 User Guide in English - Page 97

• Troubleshooting, mail service.

Page 97 highlights

• Troubleshooting Problem My phone isn't charging. My phone isn't making/answering calls. I can't listen to my voice messages. Possible cause Possible solution The phone is not powered on. Make sure that the phone is powered on before connecting to the charger. The charger and phone Ensure that the charger is are not properly properly connected to the connected. phone. The charger is not properly plugged in. Ensure that the charger is plugged into a standard wall outlet. The battery is not charged. Charge the battery. There is poor signal strength. If you are indoors, move toward a window. You don't have voice mail service. Call your wireless service provider. You have not set up your Call your wireless service voice mailbox with your provider. service provider. You have not saved your See page 29. voice mail number in your phone. The voice mail number you have saved is incorrect. Call your wireless service provider. You have forgotten your Call your wireless service password or are entering provider. it incorrectly. [ 92 ]

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[ 92 ]
• Troubleshooting
Problem
Possible cause
Possible solution
My phone isn’t
charging.
The phone is not
powered on.
Make sure that the phone
is powered on before
connecting to the charger.
The charger and phone
are not properly
connected.
Ensure that the charger is
properly connected to the
phone.
The charger is not
properly plugged in.
Ensure that the charger is
plugged into a standard
wall outlet.
My phone isn’t
making/answering
calls.
The battery is not
charged.
Charge the battery.
There is poor signal
strength.
If you are indoors, move
toward a window.
I can’t listen to my
voice messages.
You don’t have voice
mail service.
Call your wireless service
provider.
You have not set up your
voice mailbox with your
service provider.
Call your wireless service
provider.
You have not saved your
voice mail number in
your phone.
See page 29.
The voice mail number
you have saved is
incorrect.
Call your wireless service
provider.
You have forgotten your
password or are entering
it incorrectly.
Call your wireless service
provider.