Panasonic CF-29ETPGZKM Notebook Computer - Page 29

Touch Pad / Touchscreen (only for models with touchscreen) The cursor cannot be controlled properly The cursor does not move in scrolling area of the touch pad Unable to input using the touch pad Unable to point correctly with the stylus included with the computer Unable to input by touching the display If you are using an external mouse, ensure that the external mouse has been connected correctly. Restart the computer by using the keyboard (Press , U , and select [Restart] with R ). If the computer does not respond to keyboard commands, read "No response" ( below). When the Microsoft® IntelliMouse™ Wheel mode or the original mode is set for the touch pad, only scroll operations are possible for the right part or bottom part of the touch pad. In this case, cursor operations are possible by using the work surface excluding the right part or bottom part. When no mode is set, the entire surface of the touch pad can be used for cursor operations. Has the Setup Utility been used to set [Touch Pad] to [Enable]? When external mouse drivers are installed (e.g., Intellimouse), the touch pad may not be used. Has the touch pad driver been properly installed? As a result of the physical characteristics of the touchscreen, sometimes the position of the stylus does not match the position of the cursor on the screen. This is not a malfunction. Perform [Calibration] ( page 13). Has the Setup Utility been used to set [Touchscreen] to [Enable]? When mouse drivers are installed (i.e. IntelliMouse), the touchscreen is unable to be used. Has the touchscreen driver been properly installed? Reference Manual The Reference Manual is not displayed Is Acrobat Reader installed? If Acrobat Reader is not installed, run [c:\util\reader\acroreader51_enu_full.exe] in [start] - [Run] to reinstall the program. When installing the program, do not change the installation destination folder. If the destination folder is changed, the Reference Manual cannot be opened from the [start] menu. Fast User Switching function Some applications may not work properly When switching to a different user with the Fast User Switching function, the following problems may occur. • Some applications may not work properly. • Key combinations with the Fn key may not work. • It may not be possible to set the settings of the display. • A serial mouse may not work. • Wireless LAN may not work. In this case, log off all users without using Fast User Switching function, and try the operation once more. If the problem persists, restart the computer. Others No response Press Ctrl + Shift + Esc to open Task Manager and close the software application which is not responding. After shutting down by sliding the power switch for more than four seconds, slide the power switch to power on and open the application again. If the program no longer works normally, delete the program using the following menu. Then reinstall the program. [start] - [Control Panel] - [Add or Remove Programs] Troubleshooting 29