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Panasonic KX-MB2030 User Manual - Page 75

Display, Cause & Solution - pc fail or busy

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11. Help Display "FAX IN MEMORY" "KEEP COPYING" "LOW TEMP." "MEMORY FULL" "MODEM ERROR" "NO FAX REPLY" "OUT OF PAPER INPUT TRAY #2" "PAPER IN TRAY #2" "PAPER JAMMED" "OPEN TOP COVER" "PC FAIL OR BUSY" "PHONEBOOK FULL" "PLEASE WAIT" "REDIAL TIME OUT" "REMOVE DOCUMENT" "REMOVE PAPER IN INPUT TRAY #2" "REPLACE DRUM CHANGE SUPPLIES" Cause & Solution R The unit has a document in memory. See the other displayed message instructions to print out the document. For fax memory capacity, see page 97. R If the PC fax setting (feature #442 on page 62) is set to "ALWAYS", - check the connection between the computer and the unit. - check that the computer is turned ON. R If your unit is connected to the computer via the LAN and the fax preview mode (feature #448 on page 50) is set to "ON", - view, print or save the received fax documents, and then erase the unnecessary documents (page 50). - turn the setting to "OFF". The fax documents stored in memory will be printed automatically. R Copying has stopped due to some existing problem (Example: a lack of recording paper or a recording paper jam). See the other displayed message instructions to continue copying. R The inside of the unit is extremely cold and cannot be operated. Use the unit in a warmer area. R When performing memory transmission, the document being stored exceeded the memory capacity of the unit. Send the entire document manually. R When making a copy, the document being stored exceeded the memory capacity of the unit. Press MStopN to clear the message. Divide the document into sections. R There is something wrong with the unit's modem. Contact our service personnel. R The other party's fax machine is busy or has run out of recording paper. Try again. R Recording paper is not loaded in the manual input tray. Load paper (page 15). R The recording paper is installed in the manual input tray (page 15). R A recording paper jam occurred. Remove the jammed paper (page 85). R The cable or the computer power cord is not connected correctly. Check the connections (page 17, 25). R The software is not running on the computer. Restart the software and try again. R There is no space to store new items in the phonebook. Erase unnecessary items (page 43). R The unit is warming up. Wait for a while. R The other party's fax machine is busy or has run out of recording paper. Try again. R The document is jammed. Remove the jammed document (page 90). R Attempted to send or copy a document longer than 600 mm (23 5/8") using the automatic document feeder. Press MStopN to remove the document. Divide the document into two or more sheets and try again (KX-MB2010/ KX-MB2030 only). R The recording paper is installed in the manual input tray when trying to receive faxes or print reports. Remove the recording paper from manual input tray. R The drum cartridge's service life is finished. Replace the drum cartridge and the toner cartridge immediately. For assistance, please visit http://www.panasonic.com/help 75

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge and drum cartridge	10
1.6 Output tray	13
1.7 Recording paper	14
1.7.1 Manual input tray	15
Preparation	17
Connections and Setup	17
2.1 Connections	17
2.2 Turning the power switch ON	18
2.3 Dialing mode (KX-MB2030 only)	18
2.4 Selecting the operation mode (Scan/Copy) (Fax: KX-MB2030 only)	19
Document Requirements	19
2.5 Setting the original	19
2.5.1 Using the scanner glass	19
2.5.2 Using the automatic document feeder (KX-MB2010/KX-MB2030 only)	20
Help	21
2.6 Help function (KX-MB2030 only)	21
Volume	21
2.7 Adjusting the volume (KX-MB2030 only)	21
Initial Programming	22
2.8 Date and time	22
2.9 Your logo (KX-MB2030 only)	22
2.10 Your fax number (KX-MB2030 only)	23
2.11 Configuring the unit to access the LAN	23
2.11.1 Setting up automatically with a DHCP server	23
2.11.2 Setting up manually	23
2.11.3 Setting the computer for PC fax reception (KX-MB2030 only)	24
2.12 Installing Multi-Function Station	24
2.12.1 Required computer environment	24
2.12.2 Installing Multi-Function Station on a computer	25
2.13 Starting Multi-Function Station	26
Printer	28
Printer	28
3.1 Printing from Windows applications	28
3.2 Easy Print Utility	29
3.2.1 Ecology printing features	29
Scanner	30
Scanner	30
4.1 Scanning from the unit (Push Scan)	30
4.1.1 Scan to Multi-Function Viewer	30
4.1.2 Scan to save as a file	30
4.1.3 Scan to Email	30
4.1.4 Scan to OCR	31
4.1.5 Scan to email address (LAN connection only)	31
4.1.6 Scan to FTP server (LAN connection only)	32
4.1.7 Scan to SMB folder (LAN connection only)	32
4.2 Scanning from a computer (Pull Scan)	33
4.2.1 Using Multi-Function scan application	33
4.2.2 Using Multi-Function Viewer	33
4.2.3 Using other applications	33
Copier	34
Copy	34
5.1 Making a copy	34
5.1.1 Using the scanner glass	34
5.1.2 Using the automatic document feeder (KX-MB2010/KX-MB2030 only)	35
5.2 More copying features	35
5.2.1 Zoom copy (enlargement / reduction)	35
5.2.2 Collate copy	36
5.2.3 Quick ID copy feature / Image repeat feature (Scanner glass only)	36
5.2.4 Poster feature (Scanner glass only)	38
5.2.5 N in 1 feature	38
5.2.6 Edge feature	39
5.2.7 Margin feature	39
5.2.8 Copy reservation	39
Fax (KX-MB2030 only)	41
Sending Faxes	41
6.1 Sending a fax manually	41
6.1.1 Using the scanner glass	41
6.1.2 Using the automatic document feeder	42
6.2 Storing items for the one-touch dial feature and phonebook	42
6.2.1 Storing one-touch dial item	42
6.2.2 Storing phonebook items	42
6.2.3 Editing a stored item	43
6.2.4 Erasing a stored item	43
6.3 Sending a fax using one-touch dial feature and phonebook	43
6.3.1 Using the scanner glass	43
6.3.2 Using the automatic document feeder	43
6.4 Broadcast transmission	44
6.4.1 Programming items into the broadcast memory	44
6.4.2 Adding a new item into the broadcast memory	45
6.4.3 Erasing a stored item from the broadcast memory	45
6.4.4 Sending the same document to pre-programmed parties	45
6.5 Sending an electronic document as a fax message from your computer	46
Receiving Faxes	46
6.6 Receiving a fax automatically – Auto answer ON	46
6.6.1 Activating FAX ONLY mode	46
6.7 Receiving a fax manually – Auto answer OFF	47
6.7.1 Activating TEL mode	47
6.8 Using the unit with an answering machine	47
6.8.1 Setting up the unit and an answering machine	47
6.9 Junk fax prohibitor (preventing fax reception from undesired callers)	48
6.9.1 Activating the junk fax prohibitor	48
6.9.2 Storing undesired callers	48
6.10 Receiving a fax on your computer	49
6.11 Web fax preview (LAN connection only)	50
6.11.1 Activating the fax preview mode	50
6.11.2 Programming the web fax preview access code	50
6.11.3 Displaying a received fax document on the web browser	50
Caller ID (KX-MB2030 only)	51
Caller ID	51
7.1 Caller ID service	51
7.1.1 How Caller ID is displayed	51
7.2 Viewing and calling back using caller information	51
7.2.1 Symbols and operations for caller information	51
7.3 Erasing caller information	51
7.3.1 Erasing all caller information	51
7.3.2 Erasing specific caller information	52
7.4 Storing caller information	52
7.4.1 Into the one-touch dial feature and phonebook	52
Distinctive Ring (KX-MB2030 only)	53
Distinctive Ring	53
8.1 Distinctive Ring service	53
8.2 Using two or more phone numbers on a single telephone line	53
8.2.1 Activating the Distinctive Ring feature	53
8.3 Using three or more phone numbers on a single telephone line	53
8.4 Programming the ring pattern assigned for fax	53
Programmable Features	54
Features Summary	54
9.1 Programming	54
9.2 Basic features	55
9.3 Fax features (KX-MB2030 only)	59
9.4 Copy features	63
9.5 PC print features	64
9.6 Scan features	65
9.7 LAN features	67
9.8 Network features (LAN connection only)	70
Useful Information	71
Useful Information	71
10.1 Character entry	71
10.2 Status of the unit	71
10.2.1 Using Remote Control	71
10.2.2 Using Device Monitor	72
10.2.3 Using the web browser (LAN connection only)	72
10.3 Canceling the operations	72
Help	73
Reports and Displays	73
11.1 Report messages (KX-MB2030 only)	73
11.2 Display messages	74
Troubleshooting	77
11.3 When a function does not work	77
11.3.1 General	77
11.3.2 Printing problems	78
11.3.3 Scanner	78
11.3.4 Copier	79
11.3.5 Fax (KX-MB2030 only)	79
11.3.6 Network (LAN connection only)	82
11.3.7 Using an answering machine (KX-MB2030 only)	83
11.3.8 If a power failure occurs	83
11.3.9 Firewall setting tool for Microsoft Windows XP Service Pack 2 or later/Windows Vista/Windows 7 users (LAN connection only)	83
11.3.10 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	84
Paper Jams	85
Jams	85
12.1 Recording paper jam	85
12.1.1 When the recording paper has jammed inside of the unit	85
12.1.2 When the recording paper is not fed into the unit properly	89
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	89
12.2 Document jams (Automatic document feeder) (KX-MB2010/KX-MB2030 only)	90
Cleaning	92
Cleaning	92
13.1 Cleaning the white plates and glass	92
13.1.1 White plates and scanner glass	92
13.1.2 Lower glass	93
13.2 Cleaning the document feeder rollers (KX-MB2010/KX-MB2030 only)	95
General Information	96
Printed Reports	96
14.1 Reference lists and reports	96
Specifications	96
14.2 Specifications	96
Copyrights	99
14.3 Information of copyrights and licenses	99
Index	111

Match case Limit results 1 per page

Display

Cause & Solution

“

FAX IN MEMORY

”

The unit has a document in memory. See the other displayed message

instructions to print out the document. For fax memory capacity, see

page 97.

If the PC fax setting (feature #442 on page 62) is set to

“

ALWAYS

”

–

check the connection between the computer and the unit.

–

check that the computer is turned ON.

If your unit is connected to the computer via the LAN and the fax preview

mode (feature #448 on page 50) is set to

“

”

–

view, print or save the received fax documents, and then erase the

unnecessary documents (page 50).

–

turn the setting to

“

OFF

”

. The fax documents stored in memory will be

printed automatically.

“

KEEP COPYING

”

Copying has stopped due to some existing problem (Example: a lack of

recording paper or a recording paper jam). See the other displayed message

instructions to continue copying.

“

LOW TEMP.

”

The inside of the unit is extremely cold and cannot be operated. Use the unit

in a warmer area.

“

MEMORY FULL

”

When performing memory transmission, the document being stored

exceeded the memory capacity of the unit. Send the entire document

manually.

When making a copy, the document being stored exceeded the memory

capacity of the unit. Press

Stop

to clear the message. Divide the

document into sections.

“

MODEM ERROR

”

There is something wrong with the unit’s modem. Contact our service

personnel.

“

NO FAX REPLY

”

The other party’s fax machine is busy or has run out of recording paper. Try

again.

“

OUT OF PAPER INPUT TRAY

”

Recording paper is not loaded in the manual input tray. Load paper

(page 15).

“

PAPER IN TRAY #2

”

The recording paper is installed in the manual input tray (page 15).

“

PAPER JAMMED

”

“

OPEN TOP COVER

”

A recording paper jam occurred. Remove the jammed paper (page 85).

“

PC FAIL OR BUSY

”

The cable or the computer power cord is not connected correctly. Check the

connections (page 17, 25).

The software is not running on the computer. Restart the software and try

again.

“

PHONEBOOK FULL

”

There is no space to store new items in the phonebook. Erase unnecessary

items (page 43).

“

PLEASE WAIT

”

The unit is warming up. Wait for a while.

“

REDIAL TIME OUT

”

The other party’s fax machine is busy or has run out of recording paper. Try

again.

“

REMOVE DOCUMENT

”

The document is jammed. Remove the jammed document (page 90).

Attempted to send or copy a document longer than 600 mm (23

") using

the automatic document feeder. Press

Stop

to remove the document.

Divide the document into two or more sheets and try again (KX-MB2010/

KX-MB2030 only).

“

REMOVE PAPER IN INPUT

TRAY #2

”

The recording paper is installed in the manual input tray when trying to

receive faxes or print reports. Remove the recording paper from manual

input tray.

“

REPLACE DRUM CHANGE

SUPPLIES

”

The drum cartridge’s service life is finished. Replace the drum cartridge and

the toner cartridge immediately.

For assistance, please visit http://www.panasonic.com/help

11. Help