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Panasonic KX-MB2030 User Manual - Page 79

Copier, 3.5 Fax KX-MB2030 only - scan driver

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11. Help Problem The document is not fed into the unit when using the unit as a scanner (KX-MB2010/ KX-MB2030 only). Even after clicking [Cancel], scanning continues. The name of the desired computer is not displayed on the unit when scanning documents from the unit (LAN connection only). Cause & Solution R Remove the document in the automatic document feeder and re-insert it. R Please wait. It may take a while for the cancel request to be accepted. R The printer driver has not been installed. Install it on your computer (page 24). R The PC name list up feature has been set to [Off]. Set [PC name list up on device] to [On] (page 27). R The maximum number of computers on the LAN is connected to the unit (up to 30 computers). Set [PC name list up on device] to [Off] on the other computers (page 27). R The IP address of the unit may have changed. To detect the IP address, proceed as follows. [Start] A [All Programs] or [Programs] A [Panasonic] A the unit's name A [IP Address Checker] R The IP address for the unit will be detected. 11.3.4 Copier Problem The unit will not make a copy. Letters on the copied documents are not clear. The copied documents are too dark and cannot be read. Cause & Solution R You cannot make a copy during programming. Make the copy after programming. R The document was not fed into the unit properly. Re-insert the document. R Recording paper is not loaded or the unit has run out of paper. Load paper (page 14). R The original document is too dark or too light. Change the contrast (page 34) and try again. R You used a colored paper as a document. Change the contrast (page 34) and make a lighter copy of the document, using "TEXT" resolution (page 34). 11.3.5 Fax (KX-MB2030 only) Problem I cannot send documents. I cannot send a fax overseas. The other party complains that letters on their received document are distorted. Cause & Solution R The telephone line cord is connected to the [EXT] jack on the unit. Connect to the [LINE] jack (page 17). R The other party's fax machine is busy or has run out of recording paper. Try again. R The other party's machine is not a fax machine. Check with the other party. R The other party's fax machine failed to answer the fax automatically. Send the fax manually (page 41). R Set the maximum fax speed to "14.4Kbps" (feature #418 on page 60). R Use the overseas transmission mode (feature #411 on page 59). R Add two pauses at the end of the telephone number or dial manually. R If your line has special telephone services such as call waiting, the service may have been activated during fax transmission. Connect the unit to a line that does not have these services. R Another telephone on the same line is off the hook. Hang up the extension telephone and try again. For assistance, please visit http://www.panasonic.com/help 79

Section	Page
Important Information	3
Important Information	3
For your safety	3
For best performance	3
Moving the unit	4
Illegal copies	4
Table of Contents	5
Introduction and Installation	7
Accessories	7
1.1 Supplied accessories	7
1.2 Accessory information	7
Finding the Controls	8
1.3 Button descriptions	8
1.4 Overview	9
1.4.1 Front view	9
1.4.2 Rear view	9
Installation	10
1.5 Toner cartridge and drum cartridge	10
1.6 Output tray	13
1.7 Recording paper	14
1.7.1 Manual input tray	15
Preparation	17
Connections and Setup	17
2.1 Connections	17
2.2 Turning the power switch ON	18
2.3 Dialing mode (KX-MB2030 only)	18
2.4 Selecting the operation mode (Scan/Copy) (Fax: KX-MB2030 only)	19
Document Requirements	19
2.5 Setting the original	19
2.5.1 Using the scanner glass	19
2.5.2 Using the automatic document feeder (KX-MB2010/KX-MB2030 only)	20
Help	21
2.6 Help function (KX-MB2030 only)	21
Volume	21
2.7 Adjusting the volume (KX-MB2030 only)	21
Initial Programming	22
2.8 Date and time	22
2.9 Your logo (KX-MB2030 only)	22
2.10 Your fax number (KX-MB2030 only)	23
2.11 Configuring the unit to access the LAN	23
2.11.1 Setting up automatically with a DHCP server	23
2.11.2 Setting up manually	23
2.11.3 Setting the computer for PC fax reception (KX-MB2030 only)	24
2.12 Installing Multi-Function Station	24
2.12.1 Required computer environment	24
2.12.2 Installing Multi-Function Station on a computer	25
2.13 Starting Multi-Function Station	26
Printer	28
Printer	28
3.1 Printing from Windows applications	28
3.2 Easy Print Utility	29
3.2.1 Ecology printing features	29
Scanner	30
Scanner	30
4.1 Scanning from the unit (Push Scan)	30
4.1.1 Scan to Multi-Function Viewer	30
4.1.2 Scan to save as a file	30
4.1.3 Scan to Email	30
4.1.4 Scan to OCR	31
4.1.5 Scan to email address (LAN connection only)	31
4.1.6 Scan to FTP server (LAN connection only)	32
4.1.7 Scan to SMB folder (LAN connection only)	32
4.2 Scanning from a computer (Pull Scan)	33
4.2.1 Using Multi-Function scan application	33
4.2.2 Using Multi-Function Viewer	33
4.2.3 Using other applications	33
Copier	34
Copy	34
5.1 Making a copy	34
5.1.1 Using the scanner glass	34
5.1.2 Using the automatic document feeder (KX-MB2010/KX-MB2030 only)	35
5.2 More copying features	35
5.2.1 Zoom copy (enlargement / reduction)	35
5.2.2 Collate copy	36
5.2.3 Quick ID copy feature / Image repeat feature (Scanner glass only)	36
5.2.4 Poster feature (Scanner glass only)	38
5.2.5 N in 1 feature	38
5.2.6 Edge feature	39
5.2.7 Margin feature	39
5.2.8 Copy reservation	39
Fax (KX-MB2030 only)	41
Sending Faxes	41
6.1 Sending a fax manually	41
6.1.1 Using the scanner glass	41
6.1.2 Using the automatic document feeder	42
6.2 Storing items for the one-touch dial feature and phonebook	42
6.2.1 Storing one-touch dial item	42
6.2.2 Storing phonebook items	42
6.2.3 Editing a stored item	43
6.2.4 Erasing a stored item	43
6.3 Sending a fax using one-touch dial feature and phonebook	43
6.3.1 Using the scanner glass	43
6.3.2 Using the automatic document feeder	43
6.4 Broadcast transmission	44
6.4.1 Programming items into the broadcast memory	44
6.4.2 Adding a new item into the broadcast memory	45
6.4.3 Erasing a stored item from the broadcast memory	45
6.4.4 Sending the same document to pre-programmed parties	45
6.5 Sending an electronic document as a fax message from your computer	46
Receiving Faxes	46
6.6 Receiving a fax automatically – Auto answer ON	46
6.6.1 Activating FAX ONLY mode	46
6.7 Receiving a fax manually – Auto answer OFF	47
6.7.1 Activating TEL mode	47
6.8 Using the unit with an answering machine	47
6.8.1 Setting up the unit and an answering machine	47
6.9 Junk fax prohibitor (preventing fax reception from undesired callers)	48
6.9.1 Activating the junk fax prohibitor	48
6.9.2 Storing undesired callers	48
6.10 Receiving a fax on your computer	49
6.11 Web fax preview (LAN connection only)	50
6.11.1 Activating the fax preview mode	50
6.11.2 Programming the web fax preview access code	50
6.11.3 Displaying a received fax document on the web browser	50
Caller ID (KX-MB2030 only)	51
Caller ID	51
7.1 Caller ID service	51
7.1.1 How Caller ID is displayed	51
7.2 Viewing and calling back using caller information	51
7.2.1 Symbols and operations for caller information	51
7.3 Erasing caller information	51
7.3.1 Erasing all caller information	51
7.3.2 Erasing specific caller information	52
7.4 Storing caller information	52
7.4.1 Into the one-touch dial feature and phonebook	52
Distinctive Ring (KX-MB2030 only)	53
Distinctive Ring	53
8.1 Distinctive Ring service	53
8.2 Using two or more phone numbers on a single telephone line	53
8.2.1 Activating the Distinctive Ring feature	53
8.3 Using three or more phone numbers on a single telephone line	53
8.4 Programming the ring pattern assigned for fax	53
Programmable Features	54
Features Summary	54
9.1 Programming	54
9.2 Basic features	55
9.3 Fax features (KX-MB2030 only)	59
9.4 Copy features	63
9.5 PC print features	64
9.6 Scan features	65
9.7 LAN features	67
9.8 Network features (LAN connection only)	70
Useful Information	71
Useful Information	71
10.1 Character entry	71
10.2 Status of the unit	71
10.2.1 Using Remote Control	71
10.2.2 Using Device Monitor	72
10.2.3 Using the web browser (LAN connection only)	72
10.3 Canceling the operations	72
Help	73
Reports and Displays	73
11.1 Report messages (KX-MB2030 only)	73
11.2 Display messages	74
Troubleshooting	77
11.3 When a function does not work	77
11.3.1 General	77
11.3.2 Printing problems	78
11.3.3 Scanner	78
11.3.4 Copier	79
11.3.5 Fax (KX-MB2030 only)	79
11.3.6 Network (LAN connection only)	82
11.3.7 Using an answering machine (KX-MB2030 only)	83
11.3.8 If a power failure occurs	83
11.3.9 Firewall setting tool for Microsoft Windows XP Service Pack 2 or later/Windows Vista/Windows 7 users (LAN connection only)	83
11.3.10 Notice for KX-MB200/KX-MB700/KX-FLB880 series users	84
Paper Jams	85
Jams	85
12.1 Recording paper jam	85
12.1.1 When the recording paper has jammed inside of the unit	85
12.1.2 When the recording paper is not fed into the unit properly	89
12.1.3 When the recording paper in the manual input tray is not fed into the unit properly	89
12.2 Document jams (Automatic document feeder) (KX-MB2010/KX-MB2030 only)	90
Cleaning	92
Cleaning	92
13.1 Cleaning the white plates and glass	92
13.1.1 White plates and scanner glass	92
13.1.2 Lower glass	93
13.2 Cleaning the document feeder rollers (KX-MB2010/KX-MB2030 only)	95
General Information	96
Printed Reports	96
14.1 Reference lists and reports	96
Specifications	96
14.2 Specifications	96
Copyrights	99
14.3 Information of copyrights and licenses	99
Index	111

Match case Limit results 1 per page

Problem

Cause & Solution

The document is not fed into

the unit when using the unit

as a scanner (KX-MB2010/

KX-MB2030 only).

Remove the document in the automatic document feeder and re-insert it.

Even after clicking [Cancel],

scanning continues.

Please wait. It may take a while for the cancel request to be accepted.

The name of the desired

computer is not displayed on

the unit when scanning

documents from the unit (LAN

connection only).

The printer driver has not been installed. Install it on your computer

(page 24).

The PC name list up feature has been set to

[Off]

. Set

[PC name list up

on device]

[On]

(page 27).

The maximum number of computers on the LAN is connected to the unit (up

to 30 computers). Set

[PC name list up on device]

[Off]

on the other

computers (page 27).

The IP address of the unit may have changed. To detect the IP address,

proceed as follows.

[Start]

[All Programs]

[Programs]

[Panasonic]

the unit’s

name

[IP Address Checker]

The IP address for the unit will be detected.

11.3.4 Copier

Problem

Cause & Solution

The unit will not make a copy.

You cannot make a copy during programming. Make the copy after

programming.

The document was not fed into the unit properly. Re-insert the document.

Recording paper is not loaded or the unit has run out of paper. Load paper

(page 14).

Letters on the copied

documents are not clear.

The original document is too dark or too light. Change the contrast

(page 34) and try again.

The copied documents are

too dark and cannot be read.

You used a colored paper as a document. Change the contrast (page 34)

and make a lighter copy of the document, using

“

TEXT

”

resolution

(page 34).

11.3.5 Fax (KX-MB2030 only)

Problem

Cause & Solution

I cannot send documents.

The telephone line cord is connected to the

[EXT]

jack on the unit. Connect

to the

[LINE]

jack (page 17).

The other party’s fax machine is busy or has run out of recording paper. Try

again.

The other party’s machine is not a fax machine. Check with the other party.

The other party’s fax machine failed to answer the fax automatically. Send

the fax manually (page 41).

Set the maximum fax speed to

“

14.4Kbps

”

(feature #418 on page 60).

I cannot send a fax overseas.

Use the overseas transmission mode (feature #411 on page 59).

Add two pauses at the end of the telephone number or dial manually.

The other party complains

that letters on their received

document are distorted.

If your line has special telephone services such as call waiting, the service

may have been activated during fax transmission. Connect the unit to a line

that does not have these services.

Another telephone on the same line is off the hook. Hang up the extension

telephone and try again.

For assistance, please visit http://www.panasonic.com/help

11. Help