Panasonic KXFL611 KXFL611 User Guide - Page 59

8. Help

57

For Fax Advantage assistance, call 1-800-435-7329.

8.3 When a function does not work, check here

8.3.1 Initial settings

8.3.2 General

Problem

Cause & Solution

I cannot hear a dial tone.

L

If you use a splitter to connect the unit, remove the splitter and

connect the unit to the wall jack directly. If the unit operates

properly, check the splitter.

L

Disconnect the unit from the telephone line and connect a known

working telephone. If the working telephone operates properly,

contact our service personnel to have the unit repaired. If the

working telephone does not operate properly, contact your

telephone company.

L

The power cord or telephone line cord is not connected. Check the

connections.

L

If you connected the fax machine through a computer modem,

connect the fax machine directly to a telephone line jack.

I cannot make calls.

L

The dialing mode setting may be wrong. Change the setting.

(feature #13 on page 49).

The unit does not ring.

L

The ringer volume is turned OFF. Adjust it (page 27).

Problem

Cause & Solution

The other party complains

they only hear a fax tone

and cannot talk.

L

FAX ONLY mode is set. Tell the other party the number is only used

for faxes.

L

Change to TEL mode by pressing

{

AUTO ANSWER

}

.

L

If you use a Distinctive Ring service, make sure you have set the

same ring pattern assigned by the telephone company (page 44).

The

{

REDIAL/PAUSE

}

button does not function

properly.

L

If this button is pressed during dialing, a pause will be inserted. If

pressed immediately after a dial tone is obtained, the last number

dialed will be redialed.

The receiving mode does

not function properly.

L

The Distinctive Ring is set (feature #31 on page 44).

During programming, I

cannot enter the code or

ID number.

L

All or part of the number is the same. Change the number: feature

#12 (page 49) and #41 (page 50).

The unit beeps.

L

Recording paper has run out. Press

{

STOP

}

to stop the beeps and

install paper.

Whenever I try to retrieve

my voice mail messages, I

am interrupted by the fax

tone.

L

You are probably entering

{*}

{#}

{

9

}

. This is the default setting

for the fax activation code. If you use a voice mail service, turn the

fax activation feature OFF or reprogram the activation code

(feature #41 on page 50).

Section	Page
Location of Controls	2
Location of Controls	2
Location of controls	3
Important Information	5
Safety Instructions	5
Important safety instructions	5
For best performance	6
Table of Contents	8
Introduction and Installation	10
Accessories	10
1.2 Accessory information	12
Finding the Controls	12
1.3 Description of buttons	12
1.4 Overview	13
Installation	14
1.5 Toner cartridge and drum unit	14
1.6 Paper tray and paper tray cover	16
1.7 Paper stacker	17
1.8 Document stacker	17
1.9 Handset cord	18
1.10 Recording paper	18
Preparation	20
Connections and Setup	20
2.1 Connections	20
2.2 Selecting the way to use your fax machine	21
2.3 Case 1: FAX ONLY	22
2.4 Case 2a: Distinctive Ring (1 phone line with 2 or more phone numbers)	23
2.5 Case 2b: Distinctive Ring (using with voice mail service)	24
2.6 Case 3: EXT. TAM (External Telephone Answering Machine)	25
2.7 Case 4: TEL ONLY	27
2.8 Case 5: FAX with PC MODEM (one phone number)	28
Help Button	29
2.9 Help function	29
Volume	29
2.10 Adjusting volume	29
Initial Programming	29
2.11 Date and time	30
2.12 Your logo	31
2.13 Your fax number	32
Telephone	34
Automatic Dialing	34
3.1 Storing names and telephone numbers for the one-touch dial feature and navigator directory	34
3.2 Making a phone call using one-touch dial feature or navigator directory	35
Caller ID	36
3.3 Caller ID service	36
3.4 Viewing and calling back using caller information	37
3.5 Storing caller information into the one- touch dial feature and navigator directory	38
Fax	39
Sending Faxes	39
4.1 Sending a fax manually	39
4.2 Documents you can send	40
4.3 Sending a fax using one-touch dial feature and navigator directory	41
4.4 Broadcast transmission	41
Receiving Faxes	43
4.5 Receiving a fax manually – Auto answer OFF	43
4.6 Receiving a fax automatically – Auto answer ON	44
4.7 Junk fax prohibitor (preventing fax reception from undesired callers)	44
Distinctive Ring	46
Distinctive Ring	46
5.1 Distinctive Ring service from your phone company	46
5.2 Using two or more phone numbers on a single telephone line	46
5.3 Using three or more phone numbers on a single telephone line	46
5.4 Programming the ring pattern assigned for fax	47
Copy	48
Copying	48
6.1 Making a copy	48
Programmable Features	50
Features Summary	50
7.1 Programming	50
7.2 Basic features	51
7.3 Advanced features	52
7.4 Direct commands for programming features	54
Help	56
Error Messages	56
8.1 Error messages – Reports	56
8.2 Error messages – Display	56
Troubleshooting	59
8.3 When a function does not work, check here	59
Replacement	63
8.4 Replacing the toner cartridge and the drum unit	63
Jams	66
8.5 Recording paper jam	66
8.6 Document jams - sending	68
Cleaning	69
8.7 Cleaning the inside of the unit	69
Caller IQ Feature	72
Caller IQ Feature	72
9.1 openLCR service for the Caller IQ feature	72
9.2 To turn the Caller IQ ON / OFF	72
9.3 Updating the rate table (downloading the rate table)	72
9.4 Downloading information	73
9.5 Viewing information	73
9.6 Printing information	73
General Information	74
Printed Reports	74
10.1 Reference lists and reports	74
Specifications	75
10.2 Specifications	75
FCC and Other Information	78
10.3 FCC and Other Information	78
Limited Warranty	80
10.4 Limited Warranty	80
Customer Services	82

Panasonic KXFL611 KXFL611 User Guide - Page 59

Troubleshooting, 8.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 59 highlights

Panasonic KXFL611 KXFL611 User Guide - Page 59

Troubleshooting, 8.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General

Page 59 highlights

Troubleshooting, 8.3 When a function does not work, check here, 3.1 Initial settings, 3.2 General