Pantech 4G LTE USB Modem Manual - English

Pantech 4G LTE USB Modem Manual

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  • Pantech 4G LTE USB Modem | Manual - English - Page 1
    User Guide Verizon 4G LTE  USB Modem-UML295 Guía del Usuario Verizon 4G LTE USB Modem-UML295 Verizon 4G LTE USB Modem-UML295 User Guide 5U000694C0A REV.00
  • Pantech 4G LTE USB Modem | Manual - English - Page 2
    User Manual Thank you for purchasing the Verizon 4G LTE USB Modem UML295. The UML295 is a Global ReadyTM wireless device that enables high-speed wireless communication from your computer and easily connects at high speeds to the Internet, your corporate Intranet, and your email while you're away
  • Pantech 4G LTE USB Modem | Manual - English - Page 3
    the 4G LTE SIM Card 8 Installing USB Modem 9 Connecting Your Modem 9 Removing Your Modem 10 Disconnecting from the Internet 10 LED Status Overview...11 To Install USB Driver for Windows 12 To Install USB Driver for Mac 15 Using USB Modem 17 Start the Verizon Mobile Broadband Manager 17
  • Pantech 4G LTE USB Modem | Manual - English - Page 4
    27 Troubleshooting 28 All Supported Operating System 28 Windows XP(SP3)...30 Windows 7 / Vista(SP2)...31 Windows 7 / Vista(SP2) / XP(SP3 34 Glossary 35 Safety and Warranty 39 Regulatory Notices...39 Warnings and Cautions...39 Product Handling...40 Safety Information for Wireless USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 5
    Before Using UML295 Instructions • It is highly recommended that you read the safety precautions described in this manual before using the USB modem. Introduction to the Verizon 4G LTE USB Modem UML295 The Verizon 4G LTE USB modem is designed for your computer's USB port, which is available in most
  • Pantech 4G LTE USB Modem | Manual - English - Page 6
    1 1 Red Lighting Effect 2 Status Indicator LED 3 USB Connector 2 3 4 External Antenna 4 Adapter Ports 5 Cover 6 SIM Card Slot: Positioned 5 at the right of the USB 6 modem. Before Using UML295 5
  • Pantech 4G LTE USB Modem | Manual - English - Page 7
    only) Note USB 3.0 is not supported. Installing the 4G LTE SIM Card* If not already done, please follow these instructions for the installation of your new SIM (Subscriber Identity Module) Card. 1. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with
  • Pantech 4G LTE USB Modem | Manual - English - Page 8
    . You can move the SIM Card from one device to another and your wireless service will work seamlessly as long as you have a compatible device and service plan. To see which devices are compatible with the Verizon Wireless SIM Card, visit verizonwireless.com/certifieddevice. Getting Started 7
  • Pantech 4G LTE USB Modem | Manual - English - Page 9
    Removing the 4G LTE SIM Card 1. Remove the protective USB modem cover by pressing down between the Verizon and Pantech logos with your thumb and sliding the cover upwards. 2. Gently push in the SIM Card to release it. 3. Carefully pull out the SIM Card and
  • Pantech 4G LTE USB Modem | Manual - English - Page 10
    installation required) 3. Select a connection type, click Continue, then click Close. 4. If you didn't select auto-connect, click the Connect button when it becomes available otherwise, Verizon Mobile Broadband Manager may take a moment to establish a connection. Installing USB Modem 9
  • Pantech 4G LTE USB Modem | Manual - English - Page 11
    . To end your session, simply click this button. Verizon Mobile Broadband Manager will return to its "ready" state. Important Once you have inserted your modem, never attempt to remove it until you have disconnected the connection. Doing so could damage your computer. 10 Installing USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 12
    to a Verizon Wireless network with no data activity. Blinking Green (Set Frequency) The modem is currently attached to a Verizon Wireless network but not connected to that network. Blinking Green The modem is currently attached and connected (Random Frequency) to a Verizon Wireless network with
  • Pantech 4G LTE USB Modem | Manual - English - Page 13
    To Install USB Driver for Windows Windows XP(SP3) 1. Turn on your computer. 2. Insert the modem into your USB port. 3. PANTECH UML295 Install Wizard screen will appear automatically. Click Next > Install to continue the installation. It might take a few minutes. 4. If prompted during the
  • Pantech 4G LTE USB Modem | Manual - English - Page 14
    If your computer won't recognize the modem, follow the steps below. 1. Open the My Computer folder and double-click Verizon Mobile. 2. Open the Windows folder and double-click the driver file. 3. PANTECH UML295 FOR CDFREE Install Wizard screen will appear automatically. Click Next > Install to
  • Pantech 4G LTE USB Modem | Manual - English - Page 15
    instructions. When complete, click OK on the prompt. Then click Finish to complete the installation. Windows 8, 7, Vista(SP2) 1. Turn on your computer. 2. Insert the modem into your USB port. 3. Your computer will recognize the modem and install the USB Driver automatically. 14 Installing USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 16
    Install USB Driver for Mac 1. Turn on your computer. 2. Insert the modem into your USB port. 3. Your computer will recognize the modem and pop-up window will appear automatically. Click Network Preferences. If you do not see pop-up window, click the network icon and select Open Network Preferences
  • Pantech 4G LTE USB Modem | Manual - English - Page 17
    5. Click the button and select PANTECH UML295 or Ethernet Adaptor. And, click Create. 6. Click Apply. 16 Installing USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 18
    Using USB Modem Start the Verizon Mobile Broadband Manager You can manage available network connections and see your current connection state. Using the Web Address Open the web browser on your computer. To start the Verizon Mobile Broadband Manager, enter mbb.vzw.com in the browser's address line
  • Pantech 4G LTE USB Modem | Manual - English - Page 19
    the Safari and click Collections > Bonjour. To start the Verizon Mobile Broadband Manager, double-click the UML295 Web Server. Welcome Page The web browser will open the main page for the Verizon Mobile Broadband Manager as shown below. Choose desired option then click Continue. 18 Using USB Modem
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    Main Menu The main menu allows you to navigate the Verizon Mobile Broadband Manager easily. Settings The settings menu allows you to view information about your modem and network status. Connectivity 1. Click Menu > Settings > 4G LTE. Using USB Modem 19
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    Subtype is only available when Network Type is GSM/UMTS Mode. Network Selection The network selection menu allows you to select the desired network. Automatic Selection 1. Click Menu > Settings > 4G LTE. 2. Select the Network Type and Subtype option. 3. Click Network Selection. 20 Using USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 22
    in front of Automatic Network Selection and click Close. Manual Selection 1. Click Menu > Settings > 4G LTE. 2. Select the Network Type and Subtype option. 3. Click Network Selection. 4. Click Scan. 5. Select a desired network in the list and click Select. Note Network Selection is only available
  • Pantech 4G LTE USB Modem | Manual - English - Page 23
    PIN field. Enter the new PIN again to confirm your input. 4. Enter the original PIN in the Enter Old PIN field. 5. Click Apply. 22 Using USB Modem
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    the GPS option. 4. Click Start under the GPS Tracking option. Note • GPS and GPS Tracking are only available for Windows OS. • GPS allows you to turn on/off the GPS function and GPS Tracking allows you to use GPS information. You need to set them to use GPS information. Using USB Modem 23
  • Pantech 4G LTE USB Modem | Manual - English - Page 25
    in the VPN Application Name field. 3. Enter the VPN application parameter in the VPN Parameters field. 4. Click Save Settings. Connecting To a Network Once the USB modem is properly configured, connecting to the Internet is as simple as clicking Connect. Once connected to the internet, Connect will
  • Pantech 4G LTE USB Modem | Manual - English - Page 26
    Usage Information The Usage Information menu allows you to review your usage history online. Please ensure that you have an Internet connection. 1. Click Menu > Networks > View Usage. Text Messaging USB modem allows you to send and receive text messages. Start new conversation 1. Click Menu >
  • Pantech 4G LTE USB Modem | Manual - English - Page 27
    2. Enter a phone number in the To field. 3. Enter the message in the text field and click Send. Delete the conversation 1. Click Menu > Messages. 2. Select the phone number and click to delete the conversation. 26 Using USB Modem
  • Pantech 4G LTE USB Modem | Manual - English - Page 28
    Updates The Check For Update menu allows you to update software. 1. Click Menu > Settings > Check For Update. 2. Click Continue to start the update. 3. Follow the steps to update. Help The Help menu provides contact information and useful topics for you to use your USB modem. Using USB Modem 27
  • Pantech 4G LTE USB Modem | Manual - English - Page 29
    Troubleshooting All Supported Operating System Symptom 1 Unable to load the Verizon Mobile Broadband Manager in your browser. Resolution Consider the following scenario: • You use firewall, internet security, antivirus and/or endpoint protection software. Please proceed following steps. 1. Open your
  • Pantech 4G LTE USB Modem | Manual - English - Page 30
    Symptom 3 The Verizon Mobile Broadband Manager appears sluggish or unresponsive. Resolution Consider the following scenario: • You use the VPN connection via the USB modem. • You Install the Enhanced App. • You use firewall, internet security, antivirus and/or endpoint protection software. Please
  • Pantech 4G LTE USB Modem | Manual - English - Page 31
    transmission has failed. To resolve this problem, you have to restart the computer. Resolution Consider the following scenario: • A Remote Network Driver Interface Specification (RNDIS) device is installed on a Windows XP-based computer, such as a USB radio device. • You perform a surprise removal
  • Pantech 4G LTE USB Modem | Manual - English - Page 32
    Network Driver Interface Specification (RNDIS) device to the computer through an external USB hub. • You remove the modem from the USB hub and then reattach. Please proceed by installing the Microsoft Hotfix located at the following Web site: http://support.microsoft.com/kb/2477042 Troubleshooting
  • Pantech 4G LTE USB Modem | Manual - English - Page 33
    error code 38 (CM_PROB_DRIVER_FAILED_PRIOR_ UNLOAD). For example, this problem may occur on a bus driver that manages a USB composite device that includes a network adapter. Resolution Consider the following scenario: • You are running a Windows Vista-based computer. • You resume the computer from
  • Pantech 4G LTE USB Modem | Manual - English - Page 34
    this hardware because a previous instance of the device driver is still in memory. Resolution Consider the following scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that uses a third-party Wireless Wide Area Network (WWAN) adapter. • You plug a SIM card into the WWAN
  • Pantech 4G LTE USB Modem | Manual - English - Page 35
    VPN connection via the USB modem. Please bypass proxy server for local address. It reduces this symptom remarkably. 1. In Internet Explorer, click Tools > Internet Options. 2. Click Connections tab and click LAN Settings button. 3. Click the checkbox, as shown below. 4. Click OK. 34 Troubleshooting
  • Pantech 4G LTE USB Modem | Manual - English - Page 36
    with USB wireless modems, to smartphones, and to other mobile devices. 3G, short for 3rd Generation, is a term used to represent the 3rd generation of mobile telecommunications technology. This is a set of standards used for mobile devices and mobile telecommunication services and networks that
  • Pantech 4G LTE USB Modem | Manual - English - Page 37
    are generally protected by firewalls. LTE LTE an initialism of Long Term Evolution, marketed as 4G LTE, is a standard for wireless communication of high-speed data for mobile phones and data terminals. It is based on the GSM/EDGE and UMTS/HSPA network technologies, increasing the capacity and
  • Pantech 4G LTE USB Modem | Manual - English - Page 38
    Broadband Although broadband has a technical meaning, wireless-carrier marketing uses the phrase "mobile broadband" as a synonym for Internet access. Modem Hardware that translates and transmits data over wire-line or wireless. NDIS The Network Driver Interface Specification (NDIS) is an application
  • Pantech 4G LTE USB Modem | Manual - English - Page 39
    RNDIS device The Remote Network Driver Interface Specification (RNDIS) is a Microsoft proprietary protocol used mostly on top of USB. It provides a virtual Ethernet link to most versions of the Windows operating system. Universal Plug and Play (UPnP) Universal Plug and Play (UPnP) technology targets
  • Pantech 4G LTE USB Modem | Manual - English - Page 40
    UML295 complies with Parts 15, 22, and 24 of the FCC rules. It has been tested with the typical personal computer with a USB port. This USB modem must not be co-located or operated in conjunction with any other antenna or transmitter. If you use this USB modem in any other configuration, the FCC RF
  • Pantech 4G LTE USB Modem | Manual - English - Page 41
    Handling • Do not put an adhesive label on the USB connector. It may leave a sticky residue that can cause problems inside the computer USB port. • The USB modem should easily slide into the USB port of your computer. Do not force the USB modem into the USB port as it may cause damage to the
  • Pantech 4G LTE USB Modem | Manual - English - Page 42
    Safety Information for Wireless USB Modem READ THIS INFORMATION BEFORE USING YOUR WIRELESS USB MODEM Exposure to radio frequency signals Your wireless USB modem is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. In August 1996,
  • Pantech 4G LTE USB Modem | Manual - English - Page 43
    is ON, it receives and also sends out radio frequency (RF) signals. Most modern electronic equipment is shielded from RF energy. However, certain electronic equipment may not be shielded against the RF signals from your wireless USB modem. Therefore, use of your device must be restricted in certain
  • Pantech 4G LTE USB Modem | Manual - English - Page 44
    obtaining this information. Turn your USB modem OFF in healthcare facilities when any regulations posted in these areas instruct you to do so. Hospitals or healthcare facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed
  • Pantech 4G LTE USB Modem | Manual - English - Page 45
    where you would normally be advised to turn off your vehicle's engine. Precautions Your USB modem is a high quality piece of equipment. Before operating, read all instructions and cautionary markings in the User Guide. • DO NOT use this equipment in an extreme environment where high temperature or
  • Pantech 4G LTE USB Modem | Manual - English - Page 46
    standards. Body-worn operation This device was tested in multiple computer configurations with USB port configurations for typical near-body operations with the back of the USB Modem kept 5mm from body. To maintain compliance with FCC RF exposure requirements it can be used in computers
  • Pantech 4G LTE USB Modem | Manual - English - Page 47
    wireless USB modem is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF the network. In general, the closer you are to a wireless base tested for use at the when worn on the body, as described in this user guide
  • Pantech 4G LTE USB Modem | Manual - English - Page 48
    www.ctia.org. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram cause undesired operation. Information to the user NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device,
  • Pantech 4G LTE USB Modem | Manual - English - Page 49
    energy and, if not installed and used in accordance with the instructions, may cause harmful Interference to radio communications. However, there is the "Company") warrants to the original retail purchaser of this wireless USB modem, that should this product or any part thereof during normal consumer
  • Pantech 4G LTE USB Modem | Manual - English - Page 50
    or for communications range or operation of the cellular system as a whole. When sending your wireless device to Personal Communications Devices for repair or service, please note that any personal data or software stored on the device may be inadvertently erased or altered. Therefore, we strongly
  • Pantech 4G LTE USB Modem | Manual - English - Page 51
    address, daytime phone number and/or fax number and complete description of the problem, transportation prepaid, to the Company at the address COMPANY'S LAIBILITY EXCEED THE PURCHASE PRICE PAID BY PURCHASER FOR THE BE LIABLE FOR THE DELAY IN RENDERING SERVICE. UNDER THIS WARRANTY OR LOSS OF USE
  • Pantech 4G LTE USB Modem | Manual - English - Page 52
    IN USA: Personal Communications Devices, LLC. 1516 Motor Parkway Hauppauge, NY 11749 1-800-229-1235 IN CANADA: PCD Communications Canada Ltd. 5535 Eglinton Avenue West, Suite 210 Toronto, Ontario M9C 5K5 1- 800-465-9672 ©2013 Verizon Wireless. All Rights Reserved. Safety and Warranty 51
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User Guide
Verizon 4G LTE USB Modem-UML295
User Guide
5U000694C0A REV.00
Verizon 4G LTE
USB Modem-UML295
Guía del
Usuario
Verizon 4G LTE
USB Modem-UML295