Pantech 4G LTE USB Modem Manual - English - Page 34

Symptom 4, Resolution

Get Pantech 4G LTE USB Modem PDF manuals and user guides View all Pantech 4G LTE USB Modem manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

Symptom 4 Windows does not load the WWAN adapter driver. Additionally, you receive an error message that resembles the following: Windows cannot load the device driver for this hardware because a previous instance of the device driver is still in memory. Resolution Consider the following scenario: • You have a Windows 7-based or Windows Server 2008 R2-based computer that uses a third-party Wireless Wide Area Network (WWAN) adapter. • You plug a SIM card into the WWAN adapter and then connect to the network by using the adapter. • You put the computer into sleep mode. • You remove the SIM card from the WWAN adapter, and then you plug the SIM card back into the adapter. • You resume the computer from sleep mode. Please proceed by installing the Microsoft Hotfix located at the following Web site: http://support.microsoft.com/kb/2688892 Troubleshooting 33

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
Troubleshooting
33
Symptom 4
Windows does not load the WWAN adapter driver. Additionally, you receive
an error message that resembles the following:
Windows cannot load the device driver for this hardware because a previous
instance of the device driver is still in memory.
Resolution
Consider the following scenario:
•
You have a Windows 7-based or Windows Server 2008 R2-based
computer that uses a third-party Wireless Wide Area Network (WWAN)
adapter.
•
You plug a SIM card into the WWAN adapter and then connect to the
network by using the adapter.
•
You put the computer into sleep mode.
•
You remove the SIM card from the WWAN adapter, and then you plug
the SIM card back into the adapter.
•
You resume the computer from sleep mode.
Please proceed by installing the Microsoft Hotfix located at the following
Web site: