Pioneer VSX-1122-K Owner's Manual - Page 87

13 FAQ Symptom Remedy No sound from subwoofer. Check that the subwoofer is connected properly, switched on and the volume turned up. If your subwoofer has a sleep function, make sure it is switched off. Make sure that the Subwoofer setting is YES or PLUS (see Speaker Setting on page 80). The crossover frequency may be set too low; try setting it higher to match the characteristics of your other speakers (see Speaker Setting on page 80). If there is very little low frequency information in the source material, change your speaker settings to Front: SMALL / Subwoofer: YES, or Front: LARGE / Subwoofer: PLUS (see Speaker Setting on page 80). Check that the LFE channel is not set to OFF, or to a very quiet setting (see Setting the Audio options on page 58). Check the speaker level settings (see Channel Level on page 81). No sound from one speaker. Check the speaker connection (see Connecting the speakers on page 19). Check the speaker level settings (see Channel Level on page 81). Check that the speaker hasn't been set to NO (see Speaker Setting on page 80). The channel may not be recorded in the source. By using one of the advanced effect listening modes, you may be able to create the missing channel (see Enjoying various types of playback using the listening modes on page 45). Sound is produced from analog components, but not from digital ones (DVD, LD, CD, etc.). Check that the input signal type is set to DIGITAL (see Choosing the input signal on page 46). Make sure that the digital input is assigned correctly for the input jack the component is connected to (see The Input Setup menu on page 35). Check the digital output settings on the source component. If the source component has a digital volume control, make sure this is not turned down. No sound is output or a noise is output when Dolby Digital/DTS software is played back. Check that your BD or DVD player is compatible with Dolby Digital/DTS discs. Check the digital output settings or the HDMI audio output settings of your BD or DVD player. Make sure that the DTS signal output is set to On. If the source component has a digital volume control, make sure this is not turned down. No sound when using the Home Menu. If the HDMI input function is selected, sound is muted until exiting the Home Menu. Other audio problems Symptom Speaker switching sound (clicking sound) is heard from receiver during playback. Broadcast stations cannot be selected automatically, or there is considerable noise in radio broadcasts. Remedy Depending on the listening mode, the front height (or front wide) and surround back speakers may switch automatically in function of changes in the input audio. A speaker switching sound (clicking sound) will be heard from the receiver at this time. If this sound bothers you, we recommend to change the speaker terminal option (see Switching the speaker terminals on page 62). Fully extend the FM wire antenna, adjust the position for best reception and secure to a wall, etc. Use an outdoor antenna for better reception (see page 28). Adjust the position and direction of the AM antenna. Noise may be caused by interference from other equipment, such as a fluorescent light, motor, etc. Switch off or move the other equipment, or move the AM antenna. Symptom Noise is output when scanning a DTS CD. Remedy This is not a malfunction of the receiver. The scan function of your player alters the digital information, making it unreadable, resulting in noise being output. Lower the volume when scanning. When playing a DTS format LD there is audible noise on the soundtrack. Subwoofer output is very low. Make sure that the input signal type is set to DIGITAL (see Choosing the input signal on page 46). To route more signal to the subwoofer, set it to PLUS or set the front speakers to SMALL (see Speaker Setting on page 80). Everything seems to be set up correctly, but the playback sound is odd. The Phase Control feature doesn't seem to have an audible effect. The speakers may be out of phase. Check that the positive/negative speaker terminals on the receiver are matched with the corresponding terminals on the speakers (see Connecting the speakers on page 19). If applicable, check that the lowpass filter switch on your subwoofer is off, or the lowpass cutoff is set to the highest frequency setting. If there is a PHASE setting on your subwoofer, set it to 0º (or depending on the subwoofer, the setting where you think it has the best overall effect on the sound). Noise or hum can be heard even when there is no sound being input. Make sure the speaker distance setting is correct for all speakers (see Speaker Distance on page 81). Check that personal computers or other digital components connected to the same power source are not causing interference. Can't select some Input functions by the INPUT SELECTOR on the front panel or the INPUT SELECT button on the remote control. Check the Input Skip settings in the Input Setup menu (see The Input Setup menu on page 35). Check the HDMI Input assignment in the Input Setup menu then try OFF (see The Input Setup menu on page 35). There seems to be a time lag See Automatically conducting optimum sound tuning (Full Auto MCACC) on page 33 to between the speakers and the output set up your system again using MCACC (this will automatically compensate for a delay in of the subwoofer. the subwoofer output). The maximum volume available (shown in the front panel display) is lower than the +12dB maximum. Check that the Volume Limit is set to OFF (see Volume Setup on page 83). The channel level setting may be over 0.0dB. Certain listening modes or HOME MENU items cannot be selected. When Operation Mode is set to Basic, the Pioneer-recommended settings are made and not all of the functions can be used. To use all of the functions without restrictions, set Operation Mode to Expert (see Operation Mode Setup on page 36). The volume level drops automatically. The temperature within the unit has exceeded the allowable value. Try moving the unit for better ventilation (see Installing the receiver on page 8). 87