Ricoh Aficio MP 9002 Manuals - Page 182
Press [TX/RX Status / Print], and then, disable User Code Authentication.
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10. Troubleshooting Message Causes Solutions "Remote fax is not available The remote fax function does because [User Code not support User Code Authentication] is active." Authentication. When using the remote fax function, disable User Code Authentication. For details about user code authentication, see Security Guide . "Transfer error has occured. A network error occurred Check the status of the during transfer. remote machine." • Check that the correct IP address or host name is set for the remote machine in [System Settings]. For details about these settings, contact your administrator. • Check that the remote machine is working correctly. • Check that the LAN cable is correctly connected to the machine. • For details about transmission, contact your administrator. "The HDD of the remote machine is full." The hard disk became full after using the remote fax function to scan an original. Delete unnecessary files. "Specified operation cannot be performed. The file is in use or the file transmission has completed." When you attempt to check the status of a job on the remote machine from your machine, the job had already been sent. Press [TX/RX Status / Print], and then press [Check / Stop Transmission File]. Check the details of a job on the [Check / Stop Transmission File] screen. "The destination cannot be selected because its certificate is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . "The group destination cannot be selected because it contains a destination with a certificate that is not currently valid." The user certificate (destination certificate) has expired. A new user certificate must be installed. For details about the user certificate (destination certificate), see Security Guide . 180