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9. Troubleshooting Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. • Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert- resolved e-mail is sent. Alert-notification level was changed, and e-mail stopped arriving. • If an Alert-notification e-mail, set with the earlier notification level, arrives, later e-mail will not be sent, even if the notification level is changed after. When no date information is included in sent e-mail, the mail server has a malfunction. • Configure the setting for obtaining time information from the SNTP server. Refer to Web Image Monitor's Help to the settings. There is toner remaining in the toner bottle. • Depending on the environment in which the printer is located, there might be toner remaining in the toner bottle. If there is, remove the toner bottle and set it again. The printer will attempt to reload the toner automatically, and you might be able to continue operation if there is enough toner left in the bottle. • If the printer is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives. 9 216

Section	Page
Safety information	1
Information	3
Introduction	3
Important	3
Caution	3
Notes	4
Power Source	4
Laws and Regulations	5
Legal Prohibition	5
Laser Safety	5
Caution:	5
FCC Rules and IC Rules	5
Warning:	5
Note to users in the United States of America	6
FCC Rules	6
Declaration of Conformity	6
Note	6
Caution	6
Notes on lamp( s) inside this machine	7
Notes to users in the state of California	7
Note to users in Canada	7
Note	7
Remarque concernant les utilisateurs au Canada	7
Avertissement	7
Safety Information	8
Safety During Operation	8
Safety Precautions to be Followed	8
Environments where the machine can be used	8
Handling power cords and power plugs	9
Handling the main machine	10
Handling the machine’s interior	12
Handling the machine’s supplies	13
Safety Labels of This Machine	14
Positions of	14
and	14
labels	14
Power Switch Symbols	15
ENERGY STAR Program	16
UNKNOWN	16
Energy Saver Mode (Low Power Mode)	16
Auto Off Mode (Sleep Mode)	16
Specifications	17
Recycled Paper	17
Informations générales	19
Introduction	19
Important	19
Attention	19
Remarques	20
Source d'alimentation	20
Lois et réglementations	21
Interdiction prévue par la loi	21
Sécurité laser	21
Précaution :	21
Règles FCC et IC	21
Avertissement :	21
Remarque destinée aux utilisateurs résidant aux États-Unis	22
d'Amérique	22
Règles FCC	22
Déclaration de conformité	22
Remarque	22
Attention	23
Remarques sur la ou les lampes à l'intérieur cet appareil	23
Remarque destinée aux utilisateurs résidant dans l'état de Californie, États- Unis	23
Remarque concernant les utilisateurs au Canada	23
Avertissement	23
Remarque concernant les utilisateurs au Canada	23
Consignes de sécurité	24
Sécurité pendant l'utilisation	24
Consignes de sécurité à respecter	24
Environnements dans lesquels l'appareil peut être utilisé	24
Manipulation des cordons et des prises d'alimentation	25
Manipulation de l'appareil principal	27
Manipulation de l'intérieur de l'appareil	28
Manipulation des consommables de l'appareil	29
Étiquettes de sécurité de cet appareil	31
Emplacements des étiquettes	31
et	31
Symboles pour l'interrupteur principal	32
Programme ENERGY STAR	33
UNKNOWN	33
Mode Éco. énergie (mode basse consommation)	33
Mode Arrêt auto (mode veille)	33
Caractéristiques	34
Papier recyclé	34
Información	35
Introducción	35
Importante	35
Precaución	35
Notas	36
Fuente de alimentación	36
Leyes y normativas	37
Prohibición legal	37
Seguridad del láser	37
Precaución:	37
Normas de la FCC e IC	37
Advertencia:	37
Nota a los usuarios de Estados Unidos	38
Normas de la FCC	38
Declaración de conformidad	38
Nota	38
Precaución	38
Notas sobre las luces del interior de la máquina	39
Notas a los usuarios del estado de California	39
Nota a los usuarios de Canadá	39
Nota	39
Remarque concernant les utilisateurs au Canada	39
Avertissement	39
Información de seguridad	40
Seguridad durante el funcionamiento	40
Precauciones de seguridad	40
Entornos en los que puede utilizarse la máquina	40
Manipulación de cables y enchufes eléctricos	41
Manipulación de la máquina principal	43
Manipulación del interior de la máquina	44
Manipulación de los consumibles de la máquina	45
Etiquetas de seguridad de la máquina	47
Posición de las etiquetas de	47
y	47
Símbolos del interruptor de alimentación	48
Programa ENERGY STAR	49
UNKNOWN	49
Modo Ahorro energía (modo de bajo consumo)	49
Modo Apagado auto (modo suspensión)	49
Características técnicas	50
Papel reciclado	50
Informação	51
Introdução	51
Importante	51
Cuidado	51
Notas	52
Fonte de alimentação	52
Leis e regulamentações	53
Proibição legal	53
Segurança laser	53
Cuidado:	53
Normas FCC e Normas IC	53
Aviso:	53
Nota para os utilizadores nos Estados Unidos da América	54
Normas FCC	54
Declaração de Conformidade	54
Nota	54
Cuidado	54
Notas sobre a( s) lâmpada( s) no interior do equipamento	55
Notas para os utilizadores do estado da Califórnia	55
Nota para os utilizadores do Canadá	55
Nota	55
Remarque concernant les utilisateurs au Canada	55
Avertissement	55
Informações de Segurança	56
Segurança durante a operação	56
Precauções de Segurança a Seguir	56
Ambientes em que o equipamento pode ser utilizado	56
Manuseamento de cabos e fichas de alimentação	57
Manuseamento do equipamento principal	59
Manuseamento do interior do equipamento	60
Manuseamento dos consumíveis do equipamento	61
Etiquetas de Segurança deste Equipamento	63
Posições das etiquetas	63
e	63
Símbolos do Interruptor de Alimentação	64
Programa ENERGY STAR	65
UNKNOWN	65
Modo Poupança de Energia (Modo Baixo Consumo)	65
Modo Desligar Automático (Modo de Suspensão)	65
Especificações técnicas	66
Papel reciclado	66
Operating Instructions Hardware Guide	69
TABLE OF CONTENTS	71
How to Read This Manual	76
Symbols	76
Model-Specific Information	77
Machine Types	77
Positions of WARNING and CAUTION Labels	79
Power Switch Symbols	80
Manuals for This Printer	81
List of Options	83
Installing the Operating Instructions	84
Installing the HTML Format Manuals	84
Opening the HTML Format Manuals	85
Opening from the Icon	85
Opening from the [Start] Menu	85
Opening from the CD-ROM	85
1. Guide to the Printer	87
Exterior: Front View	87
Exterior: Rear View	89
Interior	91
Control Panel	93
Display Panel	95
Entering Character	96
How to Enter Characters	97
2. Setting Up the Printer	101
Printer Set Up Procedure	101
Place to Install	102
Checking the Contents of the Box	106
Removing the Packaging Materials	108
Installing the Toner (Print Cartridge)	113
Loading Paper	117
Turning the Printer's Power On and Off	120
Turning on the Power	120
Turning off the Power	121
Selecting the Display Language	124
Test Printing	125
Installing the ELP-NX Card	126
3. Installing Options	129
Available Options	129
Order of Option Installation	129
Where to Install Options	130
Cautions When Re-installing the Controller Board	132
Attaching the Paper Feed Unit	133
Installing the Memory Expansion Units	137
Installing the SDRAM Module	137
Installing the Hard Disk	140
Installing the Interface Units	145
Installing the Gigabit Ethernet Board	145
Installing the Wireless LAN Interface Board	147
Installing the IEEE 1284 Interface Board	149
Installing the SD Memory Card Options	152
4. Connecting the Printer	155
Ethernet Cable Connection	155
Reading the LED Lamps	157
USB Cable Connection	159
Digital Camera Connection	160
Parallel Cable Connection	162
5. Configuration	163
Ethernet Configuration	163
Specifying an IP Address (No DHCP)	164
Receiving an IP Address Automatically (DHCP)	166
Configuring Network Settings When Using NetWare	168
Setting the Ethernet Speed	169
Enabling IEEE802.1X Authentication	171
Wireless LAN Configuration	174
Setting the SSID	176
Confirming Wireless Network Connectivity	177
Cautions When Using a Wireless LAN	178
Setting Security Method of Wireless LAN	179
Setting a WEP Key	179
Setting WPA	180
Configuring IEEE 802.1X	185
Installing a Site Certificate	185
Installing Device Certificate	185
Setting Items of WPA/WPA2	187
6. Paper and Other Media	189
Supported Paper for Each Tray	189
Symbols	189
Standard Paper Feed Tray and optional paper feed trays	189
Standard paper feed tray	189
Optional paper feed trays	190
Bypass Tray	191
Paper Weight and Capacity	192
Paper Recommendations	193
Storing Paper	193
Types of Paper and Other Media	193
Plain paper	193
Middle thick	194
Thick paper	195
Thin paper	195
OHP transparencies	196
Letterhead	196
Label paper	197
Coated Paper (Glossy)	198
Coated Paper (Glossy: Thick)	199
Coated Paper (Matted)	199
Coated Paper (Matted: Thick)	200
Waterproof Paper	201
Special paper	202
Preprinted paper	202
Recycled paper	203
Envelopes	203
Paper Not Supported by This Printer	205
Print Area	206
Loading Paper	208
Loading Paper into Standard Paper Feed Tray or Optional Paper Feed Trays	208
Setting a paper size by using the control panel	210
Setting the paper size automatically	211
Specifying custom size paper for standard paper feed tray and optional paper feed tray	212
Specifying a paper type for standard paper feed tray and optional paper feed tray	214
Loading Paper in Bypass Tray	216
Specifying standard size paper for the bypass tray	217
Specifying custom size paper for the bypass tray	219
Specifying a paper type for the bypass tray	221
Loading Envelopes	222
Loading envelopes onto the bypass tray	222
Loading envelopes into the standard paper feed tray	224
Switching between Paper Trays	227
Printing on Orientation-Fixed or Two-Sided Paper	228
Using Paper Types that Have Unique Names	229
From Registration of User Paper Types to Use	229
Registering Names to Paper Types	230
Setting User Paper Types to Trays	231
Printing Using Registered Paper Types	231
7. Maintaining the Printer	233
Adding Toner (Print Cartridge)	233
Replacing the Drum Unit	238
Replacing the Transfer Unit and Transfer Roller	240
Replacing the Waste Toner Bottle	242
Replacing the Fusing Unit and Dustproof Filters	244
Cautions When Cleaning	246
Cleaning the Paper Feed Roller	247
Cleaning the Registration Roller	250
8. Adjusting the Printer	253
Adjusting the Color Registration	253
Correcting the Color Gradation	255
Setting the Gradation Correction Value	255
Viewing the Color Calibration Sample Sheet and Gradation Correction Sheet	258
Resetting the Gradation Correction Value to the Initial Value	260
Adjusting Printing Position	262
Adjusting the Paper Type	265
9. Troubleshooting	267
Error and Status Messages Appear on the Control Panel	267
Panel Tones	273
Printer Does Not Print	274
Checking the Port Connection	275
Other Printing Problems	277
When You Cannot Print Properly	277
Paper Misfeeds Occur Frequently	279
The printed image is different from the image on the computer	280
When Printer is Not Functioning Properly	282
Additional Troubleshooting	285
10. Removing Misfed Paper	287
Removing Misfed Paper	287
Paper Misfeed Message (A)	288
Paper Misfeed Message (B) (C)	289
Paper Misfeed Message (Y)	292
Paper Misfeed Message (Z)	294
11. Appendix	297
Moving and Transporting the Printer	297
Moving the Printer a Short Distance	298
Consumables	300
Toner (Print Cartridge)	300
Waste Toner Bottle	300
Drum Unit	300
Transfer Unit	301
Fusing Unit	301
Specifications	302
Mainframe	302
Options	305
Paper Feed Unit PB1020	305
Hard Disk Drive Option Type 5000 (Type 1 model only)	305
Memory Unit Type G 256 MB (Type 1 model only)	306
Memory Unit Type I 512 MB (Type 1 model only)	306
Gigabit Ethernet Board Type A	306
IEEE 802.11a/g Interface Board Type M (mainly Europe and Asia)	307
IEEE 802.11a/g Interface Board Type L (mainly North America)	307
IEEE 1284 Interface Board Type A	308
INDEX	309
Operating Instructions Software Guide	317
TABLE OF CONTENTS	319
How to Read This Manual	326
Symbols	326
Model-Specific Information	327
Machine Types	327
Manuals for This Printer	329
List of Options	331
Using Keys	332
1. Preparing for Printing	335
Before Using the Printer	335
Drivers and Utilities	335
Using User Authentication	335
Accessing the Extended Features	336
Software Included on the CD-ROM	337
Viewing the Contents of the CD-ROM	337
Printer Drivers for This Printer	337
Downloading Utility Software	339
SmartDeviceMonitor for Admin	339
DeskTopBinder	339
SmartDeviceMonitor for Client	340
If User Authentication is Specified	341
User Code Authentication (Using the Printer Driver)	341
Log in (Using the Control Panel)	341
Log out (Using the Control Panel)	342
Log in (Using the Printer Driver)	342
Log in (Using Web Image Monitor)	343
Log out (Using Web Image Monitor)	343
2. Printing Documents	345
Displaying the Printer Driver Settings Screen	345
Making Printer Default Settings - The Printer Properties	345
Making Printer Default Settings - Printing Preferences	345
Making Printer Settings from an Application	346
Making Printer Settings - One Click Presets	347
Frequently Used Print Methods	348
Standard Printing	348
Printing on Both Sides of Sheets	350
Paper sizes and types supported by duplex printing function	351
Types of duplex printing	352
Combining Multiple Pages into Single Page	353
Types of combine printing	354
Advanced Printing	357
Menu Names and Brief Overview of Each Function	357
Specifying Printer Driver or Print Command Priority	358
Printing on Cover Sheet	360
Inserting Slip Sheets	361
Printing with Watermarks	363
Types of watermarks	363
Collate Function	365
Spool Printing	366
Setting Spool Printing	366
Viewing or Deleting spooled jobs using Web Image Monitor	367
Printing a PDF File Directly	368
Using DeskTopBinder Lite	368
Expanding DeskTopBinder Lite features	368
Function palette	369
PDF Direct Printing Using Function Palette	369
PDF Direct Print Properties	370
Using Commands to Print	371
Sending a PDF file	371
Entering the PDF password	371
Specifying the Classification Code for a Print Job	373
Using the Virtual Printer	375
Adding a Virtual Printer	375
Changing a Virtual Printer Configuration	376
Confirming a Virtual Printer Configuration	376
Deleting a Virtual Printer	377
Printing Using a Virtual Printer	378
If Errors Occur with the Specified Paper Size and Type	379
Changing the Paper Tray Settings	379
Printing from a Selected Tray	380
Canceling a Print Job	380
Proceeding with Printing using the Bypass Tray	381
3. Printing Stored Documents	383
Using the Print Job Function	383
Print Job Screen	383
Printing from the Print Job Screen	386
Sample Print	386
Printing a Sample Print file	387
Deleting Sample Print files	388
Locked Print	389
Printing a Locked Print file	390
Deleting Locked Print files	392
Hold Print	393
Printing a Hold Print file	394
Deleting Hold Print files	395
Stored Print	396
Printing a Stored Print file	397
Deleting stored print files	399
Printing from the User ID Screen	400
Printing the Selected Print Job	400
Printing All Print Jobs	401
Canceling a Print Job	403
Canceling a Print Job Using the Control Panel	403
Windows - Canceling a Print Job from the computer	403
Mac OS - Canceling a Print Job from the computer	404
4. Direct Printing from a Digital Camera (PictBridge)	405
What is PictBridge?	405
PictBridge Printing	406
What Can be Done on This Printer	407
Index Printing	407
Trimming	408
Date and File Name Printing	409
Paper Size	409
Image Print Size	409
Multi-Image-Layout	410
Duplex Printing	412
Printing Quality	412
Color Matching	412
Paper Type Specification	412
Form Printing	413
Toner Saving	413
Camera Memo Printing	413
Exiting PictBridge	414
When PictBridge Printing Does Not Work	415
Other Reference Information	416
5. Making Printer Settings Using the Control Panel	417
Menu Chart	417
Memory Erase Status Menu	422
Paper Input Menu	423
Paper Input Menu Parameters	423
Changing the Paper Input Menu	425
Automatic tray selection	425
Tray priority	426
Maintenance Menu	428
Maintenance Menu Parameters	428
Quality Maintenance	428
General Settings	429
Timer Settings	434
HDD Management	434
Changing the Maintenance Menu	436
Automatic deletion of temporary jobs in the hard disk	436
List/Test Print Menu	437
List/Test Print Menu Parameters	437
Printing a Configuration Page	437
Interpreting the Configuration Page	438
System Menu	442
System Menu Parameters	442
Changing the System Menu	446
Print Settings Menu	448
Print Settings Menu Parameters	448
Changing the Print Settings Menu	456
Security Options Menu	458
Security Options Menu Parameters	458
Changing the Security Options Menu	461
Host Interface Menu	463
Host Interface Menu Parameters	463
Changing the Host Interface Menu	468
Language Menu	470
Language Menu Parameters	470
Changing the Language Menu	470
Options Menu	471
Options Menu Parameters	471
Checking the Error Log	471
6. Monitoring and Configuring the Printer	473

Match case Limit results 1 per page

Alert Occurrence and Alert Resolving are set for sending e-mail, but while no Alert Occurrence

mail is received, Alert-resolved e-mail is received.

•

Alert-notification e-mail is not sent if the problem is resolved before sending. However, an Alert-

resolved e-mail is sent.

Alert-notification level was changed, and e-mail stopped arriving.

•

If an Alert-notification e-mail, set with the earlier notification level, arrives, later e-mail will not be sent,

even if the notification level is changed after.

When no date information is included in sent e-mail, the mail server has a malfunction.

•

Configure the setting for obtaining time information from the SNTP server. Refer to Web Image

Monitor's Help to the settings.

There is toner remaining in the toner bottle.

•

Depending on the environment in which the printer is located, there might be toner remaining in the

toner bottle. If there is, remove the toner bottle and set it again. The printer will attempt to reload the

toner automatically, and you might be able to continue operation if there is enough toner left in the

bottle.

•

If the printer is still not operating satisfactorily, contact your sales or service representative. Consult

with the store where the printer was purchased for information about the location of sales or service

representatives.

9. Troubleshooting

216