Ricoh IM 4000 User Guide - Page 262

See Managing the Number of Printed Sheets Using

Page 262 highlights

10. Troubleshooting Message Cause Solution and reference "Booklet/Half Fold is not available with the settings. The job has been cancelled." A setting in which Booklet or Half-fold cannot be performed was specified, and printing was canceled. Check the setting for the availability of the Booklet or Half-fold function. page 302 "List of Specifications" "Cannot access the Memory Storage Device." An SD card or USB flash memory device is unavailable for use. • Check that the external media is formatted in FAT16 or FAT32, and write protection is not enabled on the media. • Check that the external media is not corrupted or damaged. "Cannot store data The paper size is of this size." too large. Reduce the paper size of the document to send. The document to send cannot be stored at a custom size. "Classification Code is incorrect. The job has been cancelled." A classification code is not specified. Consult the machine administrator for the classification code, and enter the code in [Classification Code] in "Detailed Settings" on the [Basic] tab [Modify] under "Job Type" in the printer driver. The document was printed in a printer driver that does not support the classification code. Request the machine administrator to change the setting of the classification code. Machine administrator: Change [Classification Code] to [Optional] in Web Image Monitor if necessary. See "Managing the Number of Printed Sheets Using the Classification Code", User Guide (Full Version). "Collate has been cancelled." The sort function was canceled. Turn off the power of the machine, wait for 10 seconds or more after confirming that the main power indicator is turned off, and then turn on the power. page 17 "Turning On and Off the Power" 260

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Message
Cause
Solution and reference
"Booklet/Half Fold
is not available with
the settings. The job
has been
cancelled."
A setting in which
Booklet or Half-fold
cannot be
performed was
specified, and
printing was
canceled.
Check the setting for the availability of the Booklet or
Half-fold function.
page 302 "List of Specifications"
"Cannot access the
Memory Storage
Device."
An SD card or USB
flash memory
device is
unavailable for use.
Check that the external media is formatted in
FAT16 or FAT32, and write protection is not
enabled on the media.
Check that the external media is not corrupted or
damaged.
"Cannot store data
of this size."
The paper size is
too large.
Reduce the paper size of the document to send. The
document to send cannot be stored at a custom size.
"Classification Code
is incorrect. The job
has been
cancelled."
A classification
code is not
specified.
Consult the machine administrator for the classification
code, and enter the code in [Classification Code] in
"Detailed Settings" on the [Basic] tab
[Modify] under
"Job Type" in the printer driver.
The document was
printed in a printer
driver that does not
support the
classification code.
Request the machine administrator to change the setting
of the classification code. Machine administrator:
Change [Classification Code] to [Optional] in Web
Image Monitor if necessary.
See "Managing the Number of Printed Sheets Using the
Classification Code", User Guide (Full Version).
"Collate has been
cancelled."
The sort function
was canceled.
Turn off the power of the machine, wait for 10 seconds
or more after confirming that the main power indicator
is turned off, and then turn on the power.
page 17 "Turning On and Off the Power"
10. Troubleshooting
260