Ricoh IM 4000 User Guide - Page 282

Prevent the Misuse of Addresses, User, Guide Full Version.

Page 282 highlights

10. Troubleshooting Message Cause Solution and reference "The program is recalled. Cannot recall the folder destination(s) with protection code(s)." A folder destination specified with a protection code is included among the programmed destinations. • You cannot recall a destination specified with a protection code in a program. Specify this destination individually. • To program this destination, cancel the protection code and then register the destination to a program. See "Using the Protection Function to Prevent the Misuse of Addresses", User Guide (Full Version). "The size of the scanned data is too small. Check the resolution and the ratio and then press [Start] again." The data scanned by specifying [Scan Ratio] [Specify Size] is too small. • Increase [Send Settings] [Resolution]. • Specify a larger paper size in [Send Settings] [Scan Ratio] [Specify Size]. "Transmission has failed. Insufficient memory in the destination hard disk. To check the current status, press [Scan Files Status]." The amount of available hard disk space on the destination computer, SMTP server, or FTP server is insufficient. Check that the amount of free space is sufficient. "Transmission has failed. To check the current status, press [Scan Files Status]." A network error occurred while transferring the data due to a busy network or another reason. If the same message is displayed after scanning the original again, consult the administrator. The machine or the computer is not connected to the network correctly. Check that the machine or the computer is connected to the network correctly. For details about your network environment, consult the network administrator. 280

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Message
Cause
Solution and reference
"The program is recalled.
Cannot recall the folder
destination(s) with
protection code(s)."
A folder destination
specified with a
protection code is
included among the
programmed
destinations.
You cannot recall a destination specified
with a protection code in a program.
Specify this destination individually.
To program this destination, cancel the
protection code and then register the
destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"The size of the scanned
data is too small. Check
the resolution and the
ratio and then press
[Start] again."
The data scanned by
specifying [Scan Ratio]
[Specify Size] is too
small.
Increase [Send Settings]
[Resolution].
Specify a larger paper size in [Send
Settings]
[Scan Ratio]
[Specify
Size].
"Transmission has failed.
Insufficient memory in the
destination hard disk. To
check the current status,
press [Scan Files Status]."
The amount of available
hard disk space on the
destination computer,
SMTP server, or FTP
server is insufficient.
Check that the amount of free space is
sufficient.
"Transmission has failed.
To check the current
status, press [Scan Files
Status]."
A network error
occurred while
transferring the data due
to a busy network or
another reason.
If the same message is displayed after
scanning the original again, consult the
administrator.
The machine or the
computer is not
connected to the
network correctly.
Check that the machine or the computer is
connected to the network correctly. For details
about your network environment, consult the
network administrator.
10. Troubleshooting
280