Ricoh IM 4000 User Guide - Page 274

When [Use Machine Settings] is, When [Use Driver/Command] is

Page 274 highlights

10. Troubleshooting Message "CD: PS/PDF Error" "CE: PCL5e/XL Error" "CK: XPS Error" "CM: PS3/PDF Error (Time Out)" "CN: PS3/PDF Error (Driver/Machine Mismatched Settings)" "CO: PS3/PDF Error (Font Error)" Cause Solution and reference A postscript language error occurred in PS3 or PDF printing, so printing was canceled by the auto job cancel function. Check if there is a problem with the printing data. An error occurred in PCL6 printing, so printing was canceled by the auto job cancel function. Check that the machine can communicate properly with the PC. An error occurred in XPS printing, so printing was canceled by the auto job cancel function. Check that the machine can communicate properly with the PC. A timeout error occurred in PostScript 3 or PDF printing, so printing was canceled by the auto job cancel function. • Check that the machine can communicate properly with the PC. • PostScript 3 Check the following setting items. When [Use Machine Setting(s)] is selected, set the waiting time longer. When [Use Driver/Command] is selected, set the waiting time specified by the command longer. Check the setting of [Settings] [Printer Settings] [PS Menu] [Job Timeout]. Some of [Printer Settings] on the print data did not match the machine settings, so printing was canceled by the auto job cancel function. Check that the printer settings specified in the print data match the settings in [Settings] [Printer Settings] [PS Menu]. A font error occurred in PostScript 3 or PDF printing, so printing was canceled by the auto job cancel function. Register the required fonts. 272

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Message
Cause
Solution and reference
"CD: PS/PDF Error"
A postscript language error
occurred in PS3 or PDF
printing, so printing was
canceled by the auto job
cancel function.
Check if there is a problem with the printing
data.
"CE: PCL5e/XL Error"
An error occurred in PCL6
printing, so printing was
canceled by the auto job
cancel function.
Check that the machine can communicate
properly with the PC.
"CK: XPS Error"
An error occurred in XPS
printing, so printing was
canceled by the auto job
cancel function.
Check that the machine can communicate
properly with the PC.
"CM: PS3/PDF Error
(Time Out)"
A timeout error occurred in
PostScript 3 or PDF printing,
so printing was canceled by
the auto job cancel function.
Check that the machine can
communicate properly with the PC.
PostScript 3
Check the following setting items.
When [Use Machine Setting(s)] is
selected, set the waiting time longer.
When [Use Driver/Command] is
selected, set the waiting time specified
by the command longer.
Check the setting of [Settings]
[Printer Settings]
[PS Menu]
[Job Timeout].
"CN: PS3/PDF Error
(Driver/Machine
Mismatched Settings)"
Some of [Printer Settings] on
the print data did not match
the machine settings, so
printing was canceled by
the auto job cancel function.
Check that the printer settings specified in
the print data match the settings in
[Settings]
[Printer Settings]
[PS
Menu].
"CO: PS3/PDF Error
(Font Error)"
A font error occurred in
PostScript 3 or PDF printing,
so printing was canceled by
the auto job cancel function.
Register the required fonts.
10. Troubleshooting
272