Ricoh IM 4000 User Guide - Page 295

Register/Change/Delete LDAP, Authentication/User Authentication/App

Page 295 highlights

When Other Messages Appear Message "Authentication has failed." L0406-201 "Authentication has failed." L0406-202 L0406-203 "Authentication has failed." L0406-204 "Authentication has failed." W/L0409-000 Cause Solution and reference [Off] is specified in the authentication settings of the LDAP server. Select the server in [Settings] [System Settings] [Settings for Administrator] [Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete LDAP Server], and then press [Register/Change] and set [Authentication] to a setting other than [Off]. The LDAP authentication settings or LDAP server settings are incorrect. Check whether the LDAP authentication settings or LDAP server settings are correctly configured.*4 Check whether the SSL settings are supported on the LDAP server. The login user name or password is incorrect. Enter the correct login user name and password. Change the login user name if it exceeds 128 bytes in length or contains a space, ":" or other unusable character. The simplified authentication mode is incorrectly used. Check whether the server name, login user name, password, and information entered into the search filter are correct. Note that authentication cannot be performed if obtaining DN of the login user name under the representative account fails in the simple authentication mode. Kerberos Authentication has failed. Check whether the realm name registered on the clock at the KDC (key distribution center) and the clock of the device are synchronized.*3 There was no response returned from the authentication server, and an authentication timeout error occurred. Check the status of the network and the server to use for authentication. 293

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Message
Cause
Solution and reference
"Authentication has
failed."
L0406-201
[Off] is specified in the
authentication settings of
the LDAP server.
Select the server in [Settings]
[System
Settings]
[Settings for Administrator]
[Authentication/Charge]
[Administrator
Authentication/User Authentication/App
Auth.]
[Register/Change/Delete LDAP
Server], and then press [Register/Change]
and set [Authentication] to a setting other than
[Off].
"Authentication has
failed."
L0406-202
L0406-203
The LDAP authentication
settings or LDAP server
settings are incorrect.
Check whether the LDAP authentication
settings or LDAP server settings are correctly
configured.
*4
Check whether the SSL settings are supported
on the LDAP server.
The login user name or
password is incorrect.
Enter the correct login user name and
password. Change the login user name if it
exceeds 128 bytes in length or contains a
space, ":" or other unusable character.
The simplified
authentication mode is
incorrectly used.
Check whether the server name, login user
name, password, and information entered into
the search filter are correct. Note that
authentication cannot be performed if
obtaining DN of the login user name under the
representative account fails in the simple
authentication mode.
"Authentication has
failed."
L0406-204
Kerberos Authentication
has failed.
Check whether the realm name registered on
the clock at the KDC (key distribution center)
and the clock of the device are
synchronized.
*3
"Authentication has
failed."
W/L0409-000
There was no response
returned from the
authentication server,
and an authentication
timeout error occurred.
Check the status of the network and the server
to use for authentication.
When Other Messages Appear
293