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When data cannot be sent because a currently used file is selected

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10. Troubleshooting When data cannot be sent because a currently used file is selected Message "Selected file is currently in use. File name cannot be changed." "Selected file is currently in use. Password cannot be changed." "Selected file is currently in use. User name cannot be changed." "Some of selected files are currently in use. They could not be deleted." Cause You cannot change the name of a file whose status is "Waiting...". You cannot change the password of a file whose status is "Waiting...". You cannot change the sender's name whose status is "Waiting...". You cannot delete a file which is waiting to be transmitted ("Waiting..." status displayed). Solution Cancel transmission ("Waiting..." status cleared), and then change the file name. Cancel transmission ("Waiting..." status cleared), and then change the password. Cancel transmission ("Waiting..." status cleared), and then change the user name. Cancel transmission ("Waiting..." status cleared), and then delete the file. When data cannot be sent because there are too many documents or pages Message Cause Solution "Exceeded max. number of pages per file. Do you want to store the scanned pages as 1 file?" The file being stored has exceeded the maximum number of pages for one file. Specify whether to store the data or not. Scan the pages that were not scanned, and then store them as a new file. For details about storing files, see "Storing and Saving the Scanned Documents", Scan. "Exceeded max. number of stored files. Cannot send the scanned data as capturing files is unavailable." Too many files are waiting to Try again after they have been sent. be sent. "Exceeded max. page capacity per file. Press [Send] to send the scanned data, or press [Cancel] to delete." The number of scanned pages exceeded the maximum page capacity. Specify whether to send the data that has already been scanned. 232

Section	Page
<User Guide>	1
TABLE OF CONTENTS	3
How to Read the Manuals	9
Symbols Used in the Manuals	9
Model-Specific Information	10
Names of Major Features	11
1. What You Can Do with This Machine	13
Searching by What You Want to Do	13
Reducing my Costs	13
Using Scanned Files on the Computer	14
Registering Destinations	15
Operating the Machine More Effectively	16
What You Can Do with This Machine	17
Customizing the [Home] Screen	17
Making Copies Using Various Functions	18
Printing Data Using Various Functions	19
Utilizing Stored Document	19
Sending and Receiving Faxes without Paper	20
Sending and Receiving Faxes via the Internet	22
Sending and Receiving Faxes by Using the Machine without Fax Unit Installed	23
Using the Facsimile and the Scanner in a Network Environment	24
Embedding Text Information in Scanned Files	24
Preventing Information Leakage (Security Functions)	25
Centrally Controlling Scan Conditions and Distribution	26
Monitoring and Setting the Machine Using a Computer	26
Preventing Unauthorized Copying	27
2. Getting Started	29
Guide to Names and Functions of Components	29
Guide to Components (mainly Europe)	29
Guide to Components (mainly Asia)	32
Guide to Components (mainly North America)	35
Guide to Functions of the Machine's Options	39
Guide to Functions of the Machine's External Options	39
External options for Type 1, 2, and 3 (mainly Europe)	39
External options for Type 1, 2, and 3 (mainly Asia)	41
External options for Type 1, 2, and 3 (mainly North America)	43
External options for Type 4 and 5 (mainly Europe)	45
External options for Type 4 and 5 (mainly Asia)	47
External options for Type 4 and 5 (mainly North America)	49
External options for Type 6 (mainly Europe)	51
External options for Type 6 (mainly Asia)	53
External options for Type 6 (mainly North America)	55
Guide to the Names and Functions of the Machine's Control Panel (When Using the Standard Operation Panel)	58
Guide to the Names and Functions of the Machine's Control Panel (When Using the Smart Operation Panel)	61
Changing the Display Language	63
Changing the Display Language (When Using the Smart Operation Panel)	63
How to Use the [Home] Screen (When Using the Standard Operation Panel)	64
Adding Icons to the [Home] Screen (When Using the Standard Operation Panel)	65
Adding icons to the [Home] screen using Web Image Monitor (when using the standard operation panel)	66
Adding icons to the [Home] screen using the User Tools (when using the standard operation panel)	66
How to Use the [Home] Screen (When Using the Smart Operation Panel)	70
Adding Icons to the [Home] Screen (When Using the Smart Operation Panel)	71
Adding shortcuts to the [Home] screen (when using the Smart Operation Panel)	71
Adding shortcuts to bookmarks on the [Home] screen (when using the Smart Operation Panel)	72
Adding shortcuts to programs to the [Home] screen (when using the Smart Operation Panel)	72
Adding shortcuts from the application list screen (when using the Smart Operation Panel)	73
Adding widgets to the [Home] screen (when using the Smart Operation Panel)	74
Registering Functions in a Program	75
Example of Programs	78
Turning On/Off the Power	81
Turning On the Main Power	81
Turning Off the Main Power	81
Logging In the Machine	82
When the Authentication Screen is Displayed	82
User Code Authentication Using the Control Panel	82
Logging In Using the Control Panel (When Using the Standard Operation Panel)	82
Logging In Using the Control Panel (When Using the Smart Operation Panel)	83
Logging Out Using the Control Panel (When Using the Standard Operation Panel)	84
Logging Out Using the Control Panel (When Using the Smart Operation Panel)	84
Placing Originals	85
Placing Originals on the Exposure Glass (mainly Europe)	85
Placing Originals on the Exposure Glass (mainly Asia)	85
Placing Originals on the Exposure Glass (mainly North America)	86
Placing Originals in the Auto Document Feeder	87
3. Copy	89
Basic Procedure	89
Auto Reduce / Enlarge	91
Duplex Copying	93
Specifying the Original and Copy Orientation	95
Combined Copying	97
One-Sided Combine	98
Two-Sided Combine	99
Copying onto Custom Size Paper from the Bypass Tray	102
Copying onto Envelopes	103
Copying onto Envelopes from the Bypass Tray	103
Copying onto Envelopes from the Paper Tray	104
Sort	105
Changing the Number of Sets	106
Storing Data in the Document Server	108
4. Fax	109
Basic Procedure for Transmissions (Memory Transmission)	109
Sending Originals Using the Exposure Glass (Memory Transmission)	111
Registering a Fax Destination	112
Deleting a Fax Destination	113
Transmitting while Checking Connection to Destination (Immediate Transmission)	115
Sending Originals Using the Exposure Glass (Immediate Transmission)	116
Canceling a Transmission	118
Canceling a Transmission Before the Original Is Scanned	118
Canceling a Transmission While the Original Is Being Scanned	118
Canceling a Transmission After the Original Is Scanned	119
Storing a Document	121
Sending Stored Documents	122
Printing the Journal Manually	124
5. Print	125
Quick Install	125
Displaying the Printer Driver Properties	126
Standard Printing	127
When Using the PCL 6 Printer Driver	127
Printing on Both Sides of Sheets	128
When Using the PCL 6 Printer Driver	128
Types of Two-sided Printing	128
Combining Multiple Pages into Single Page	129
When Using the PCL 6 Printer Driver	129
Types of Combine Printing	129
Printing on Envelopes	131
Configuring Envelope Settings Using the Control Panel	131
Printing on Envelopes Using the Printer Driver	132
When using the PCL 6 printer driver	132
Saving and Printing Using the Document Server	133
Storing Documents in Document Server	133
Managing Documents Stored in Document Server	134
6. Scan	135
Basic Procedure When Using Scan to Folder	135
Creating a Shared Folder on a Computer Running Windows/Confirming a Computer's Information	136
Step 1: Confirming the user name and computer name	137
Step 2: Creating a shared folder on a computer running Microsoft Windows	137
Step 3: Specifying access privileges for the created shared folder	138
Registering an SMB Folder	138
Locating the SMB folder manually	140
Locating the SMB folder using Browse Network	141
Deleting an SMB Registered Folder	142
Entering the Path to the Destination Manually	143
Basic Procedure for Sending Scan Files by E-mail	144
Registering an E-mail Destination	145
Deleting an E-mail Destination	147
Entering an E-mail Address Manually	148
Basic Procedure for Storing Scan Files	149
Checking a Stored File Selected from the List	150
Specifying the File Type	152
Specifying Scan Settings	153
7. Document Server	155
Storing Data	155
Printing Stored Documents	157
8. Web Image Monitor	159
Displaying Top Page	159
9. Adding Paper and Toner	161
Loading Paper	161
Precautions for Loading Paper	161
Loading Paper into Paper Trays	161
Loading Paper into the Bypass Tray	162
Printing from the Bypass Tray Using the Printer Function	164
Specifying regular sizes using the control panel	164
Specifying a custom size paper using the control panel	165
Specifying thick paper, thin paper, or OHP transparencies for paper type using the control panel	167
Loading Paper into Tray 3 (LCT)	168
Loading Paper into the Large Capacity Tray (LCT)	170
Loading Orientation-fixed Paper or Two-sided Paper	171
Recommended Paper	174
Recommended Paper Sizes and Types	174
Thick paper	180
Envelopes	181
Adding Toner	185
Sending Faxes or Scanned Documents When Toner Has Run Out	186
Disposing of Used Toner	187
10. Troubleshooting	189
When a Status Icon Is Displayed	189
When the Indicator Lamp for the [Check Status] Key Is Lit or Flashing	190
When the Machine Makes a Beeping Sound	192
When You Have Problems Operating the Machine	193
When Multiple Functions Cannot Be Executed Simultaneously	197
Messages Displayed When You Use the Copy/Document Server Function	199
Messages Displayed When You Use the Facsimile Function	203
When Network Setting Problems Occur	204
When the Remote Fax Function Cannot Be Used	210
Messages Displayed When You Use the Printer Function	213
Messages Displayed on the Control Panel When You Use the Printer Function	213
When using direct print from a memory storage device	216
Messages Printed on the Error Logs or Reports When You Use the Printer Function	216
When print jobs are canceled	217
When there is a problem with the print settings	218
When documents cannot be stored in the Document Server	220
When there is not enough free hard disk space	222
When there is not enough memory	222
When there is a problem with a parameter	222
When the user lacks privileges to perform an operation	223
When a user cannot be registered	223
When other errors occur	224
Messages Displayed When You Use the Scanner Function	227
Messages Displayed on the Control Panel When You Use the Scanner Function	227
When documents cannot be scanned properly	230
When documents cannot be scanned because the memory is full	232
When data transmission fails	233
When data cannot be sent because a currently used file is selected	234
When data cannot be sent because there are too many documents or pages	234
When the WSD scanner function cannot be used	235
When documents cannot be stored on a memory storage device	236
Messages Displayed on the Client Computer	237
When there is a problem connecting to the scanner	240
When Other Messages Appear	243
When There Is a Problem Scanning or Storing Originals	245
When the Home Screen Cannot Be Edited (When Using the Standard Operation Panel)	245
When the Address Book Is Updated	246
When Data Cannot Be Sent Due to a Problem with the Destination	247
When the Machine Cannot Be Operated Due to a Problem with the User Certificate	247
When Problems Occur While Logging In	249
When the User Lacks Privileges to Perform an Operation	249
When the LDAP Server Cannot Be Used	250
11. Information for This Machine	251
Information on Environmental Regulations	251
ENERGY STAR Program	251
Energy Saving Functions	251
User Information on Electrical and Electronic Equipment (mainly Europe)	254
Users in the countries where this symbol shown in this section has been specified in national law on collection and treatment of E-waste	254
All Other Users	255
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)	255
Environmental Advice for Users (mainly Europe)	256
Users in the EU, Switzerland and Norway	256
Notes to users in the state of California (Notes to Users in USA) (mainly North America)	257