Sony DSC-P41 Operating Instructions - Page 99

Memory Stick, Run Picture Package Menu and check [Settings].

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Symptom You cannot copy images. After making a USB connection, "Picture Package" does not automatically start. The image cannot be played back on a computer. The image and sound are affected by noise when you play back a movie on a computer. You cannot print an image. Images previously copied to a computer cannot be viewed on the camera. Cause • The camera is not correctly connected to your computer. • The copy procedure differs depending on your OS. • You shot with a "Memory Stick" that was formatted using a computer. - - - - • You are playing back the movie directly from the "Memory Stick." - • Copied to a wrong folder. Solution p Connect the camera and your computer correctly (page 81). p Follow the copy procedure for your OS (pages 82, 83, 90). p Use a "Memory Stick" that was formatted using the camera. p Run "Picture Package Menu" and check [Settings]. p Make a USB connection when the computer is turned on. p If you are using the "Picture Package" software, see the help on the upper-right corner of each screen. p Consult the computer or software manufacturer. p Copy the movie to the hard disk of the computer and then play the movie file back from the hard disk (pages 82, 88, 90). p Check the printer settings. p Copy them to an available folder, such as "101MSDCF" (page 84). Troubleshooting "Memory Stick" Symptom You cannot insert a "Memory Stick." You cannot record on a "Memory Stick." Cause • You are inserting it backwards. Solution p Insert it from the right side (page 20). • The write-protect switch on the "Memory Stick" is set to the LOCK position. • The "Memory Stick" is full. • When shooting movies, the image size is set to [640 (Fine)]. p Set it to the recording position (page 112). p Delete unnecessary images (pages 41, 76). p Use a "Memory Stick PRO" (pages 74, 112). p Set the image size to any setting other than [640 (Fine)]. 99

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99
Troubleshooting
“Memory Stick”
You cannot copy images.
•
The camera is not correctly connected to your
computer.
•
The copy procedure differs depending on your
OS.
•
You shot with a “Memory Stick” that was
formatted using a computer.
p
Connect the camera and your computer correctly (page 81).
p
Follow the copy procedure for your OS (pages 82, 83, 90).
p
Use a “Memory Stick” that was formatted using the camera.
After making a USB
connection, “Picture
Package” does not
automatically start.
—
—
p
Run “Picture Package Menu” and check [Settings].
p
Make a USB connection when the computer is turned on.
The image cannot be
played back on a
computer.
—
—
p
If you are using the “Picture Package” software, see the help on
the upper-right corner of each screen.
p
Consult the computer or software manufacturer.
The image and sound are
affected by noise when
you play back a movie on
a computer.
•
You are playing back the movie directly from
the “Memory Stick.”
p
Copy the movie to the hard disk of the computer and then play
the movie file back from the hard disk (pages 82, 88, 90).
You cannot print an
image.
—
p
Check the printer settings.
Images previously copied
to a computer cannot be
viewed on the camera.
•
Copied to a wrong folder.
p
Copy them to an available folder, such as “101MSDCF”
(page 84).
Symptom
Cause
Solution
You cannot insert a
“Memory Stick.”
•
You are inserting it backwards.
p
Insert it from the right side (page 20).
You cannot record on a
“Memory Stick.”
•
The write-protect switch on the “Memory Stick”
is set to the LOCK position.
•
The “Memory Stick” is full.
•
When shooting movies, the image size is set to
[640 (Fine)].
p
Set it to the recording position (page 112).
p
Delete unnecessary images (pages 41, 76).
p
Use a “Memory Stick PRO” (pages 74, 112).
p
Set the image size to any setting other than [640 (Fine)].
Symptom
Cause
Solution