Sony DSCF717 Operating Instructions - Page 103

If a code starting with an alphabet, letter appears - problems

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Self-diagnosis display - If a code starting with an alphabet letter appears Your camera has a self-diagnosis display. This function displays the camera condition on the screen with a combination of a letter and four numerical digits. If this occurs, check the following code chart and attempt the corresponding corrective actions. The last two digits (indicated by ss) will differ depending on the state of the camera. C:32:ss Self-diagnosis display Code C:32: ss C:13: ss E:61: ss E:91: ss Cause Countermeasure There is trouble with your camera's hardware. • Turn the power off and on again (page 15). The camera cannot read or write • Re-insert the "Memory Stick" several data on the "Memory Stick." times. An unformatted "Memory Stick" • Format the "Memory Stick" (page 40). is inserted. The inserted "Memory Stick" • Insert a new "Memory Stick" (page 18). cannot be used with your camera, or the data is damaged. A camera malfunction that you cannot reverse has occurred. • Press the RESET button (page 9) located inside the battery/"Memory Stick" cover, then turn the power on again. If you are unable to solve the problem even after trying the corrective actions a few times, contact your Sony dealer or local authorized Sony service facility and inform them of the 5-digit code. Example: E:61:10 Troubleshooting 103

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103
Troubleshooting
Self-diagnosis display
– If a code starting with an alphabet
letter appears
Your camera has a self-diagnosis display.
This function displays the camera condition
on the screen with a combination of a letter
and four numerical digits. If this occurs,
check the following code chart and attempt
the corresponding corrective actions. The
last two digits (indicated by
ss
) will differ
depending on the state of the camera.
C:32:
ss
Self-diagnosis display
If you are unable to solve the problem even
after trying the corrective actions a few
times, contact your Sony dealer or local
authorized Sony service facility and inform
them of the 5-digit code.
Example: E:61:10
Code
Cause
Countermeasure
C:32:
ss
There is trouble with your
camera’s hardware.
•
Turn the power off and on again
(page 15).
C:13:
ss
The camera cannot read or write
data on the “Memory Stick.”
•
Re-insert the “Memory Stick” several
times.
An unformatted “Memory Stick”
is inserted.
•
Format the “Memory Stick” (page 40).
The inserted “Memory Stick”
cannot be used with your camera,
or the data is damaged.
•
Insert a new “Memory Stick” (page 18).
E:61:
ss
E:91:
ss
A camera malfunction that you
cannot reverse has occurred.
•
Press the RESET button (page 9) located
inside the battery/“Memory Stick” cover,
then turn the power on again.