Sony GDM-400PS Operating Instructions (primary manual) - Page 20

Warning, Messages, Troubleshooting

Page 20 highlights

Additional Information Warning Messages If there is something wrong with the input signal, one of the following messages appears. • • 1 OUT OF SCAN RANGE 2 INPUT : HD15 :3 The input signal condition 'OUT OF SCAN RANGE- indicates that the input signal is not supported by the monitor's specifications. - NO INPUT SIGNAL" indicates that no signal is input, or the input signal from the selected input connector is not received. El The selected input connector Indicates which input connector is receiving the wrong signal. If there is something wrong with the signal from both input connectors, "HD15" and "BNC" are displayed alternately. To solve these problems, see "Troubleshooting" below. Troubleshooting This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support. Symptom No picture Check these items If the (.I.) indicator is not lit If the "NO INPUT SIGNAL" message appears on the screen, or if the (I) indicator is either orange or alternating between green and orange . • Check that the power cord is properly connected. • Check that the 0 (power) switch is in the "on" position. . . • The screen is blank when the monitor is in power saving mode. Try pressing any key on the computer keyboard. • Check that your computer power switch is in the "on" position. • • Check that the input select setting is correct. • Check that the video signal cable is properly connected and all plugs are firmly seated in their sockets. • Check that the 5 BNCs are connected in the correct order (from left to right: Red-Green-- Blue-HD-VD) (page 6). • Ensure that no pins are bent or pushed in the HD15 video input connector. • Check that the video board is completely seated in the proper bus slot. • If the "OUT OF SCAN RANGE" • Check that the video frequency range is within that specified for the monitor. message appears on the screen Horizontal: 30 - 94 kHz (GDM-400PS), 30 -107 kl Iz (GDM-500PS) Vertical: 4R - 160 Hz Refer to your computer's instruction manual to adjust the video frequency range. • If you are using a video signal cable adapter, check that it is correct. If no message is displayed and the (5 indicator is green or flashing orange • See "Self-diagnosis Function" (page 22). If using a Macintosh system • Check that the Macintosh adapter and the video signal cable are properly connected (page 6). If using Windows 95 • If you cannot find your model's name (GDM-400PS or GDM-S00PS) among the Sony monitors In the Windom, 95 monitor selection screen, select the DDC standard monitor or install the Windows 95 Monitor Information Disk (page 7). The DDC standard does not apply to the 5 BNC connectors. If you use the DDC standard, connect the computer to the HD15 connector with the supplied video signal cable. Picture is scrambled • Check your graphics board manual for the proper monitor setting. • Check this manual and confirm that the graphics mode and the frequency you are trying to operate at is supported. Even if the frequency is within the proper range, some video boards may have a sync pulse that Is too narrow fur the monitor to sync correctly. 20

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Additional
Information
Warning
Messages
If
there
is
something
wrong
with
the
input
signal,
one
of
the
following
messages
appears.
1
2
OUT
OF
SCAN
RANGE
INPUT
:
HD15
:3
The
input
signal
condition
'OUT
OF
SCAN
RANGE
-
indicates
that
the
input
signal
is
not
supported
by
the
monitor's
specifications.
-
NO
INPUT
SIGNAL"
indicates
that
no
signal
is
input,
or
the
input
signal
from
the
selected
input
connector
is
not
received.
El
The
selected
input
connector
Indicates
which
input
connector
is
receiving
the
wrong
signal.
If
there
is
something
wrong
with
the
signal
from
both
input
connectors,
"HD15"
and
"BNC"
are
displayed
alternately.
To
solve
these
problems,
see
"Troubleshooting"
below.
Troubleshooting
This
section
may
help
you
isolate
the
cause
of
a
problem
and
as
a
result,
eliminate
the
need
to
contact
technical
support.
Symptom
Check
these
items
No
picture
If
the
(.
I
..)
indicator
is
not
lit
Check
that
the
power
cord
is
properly
connected.
Check
that
the
0
(power)
switch
is
in
the
"on"
position.
If
the
"NO
INPUT
SIGNAL"
message
appears
on
the
screen,
or
if
the
(I)
indicator
is
either
orange
or
alternating
between
green
and
orange
.
.
.
The
screen
is
blank
when
the
monitor
is
in
power
saving
mode.
Try
pressing
any
key
on
the
computer
keyboard.
Check
that
your
computer
power
switch
is
in
the
"on"
position.
Check
that
the
input
select
setting
is
correct.
Check
that
the
video
signal
cable
is
properly
connected
and
all
plugs
are
firmly
seated
in
their
sockets.
Check
that
the
5
BNCs
are
connected
in
the
correct
order
(from
left
to
right:
Red
-Green
--
Blue
-HD
-VD)
(page
6).
Ensure
that
no
pins
are
bent
or
pushed
in
the
HD15
video
input
connector.
Check
that
the
video
board
is
completely
seated
in
the
proper
bus
slot.
If
the
"OUT
OF
SCAN
RANGE"
message
appears
on
the
screen
Check
that
the
video
frequency
range
is
within
that
specified
for
the
monitor.
Horizontal:
30
-
94
kHz
(GDM-400PS),
30
-107
kl
Iz
(GDM-500PS)
Vertical:
4R
160
Hz
Refer
to
your
computer's
instruction
manual
to
adjust
the
video
frequency
range.
If
you
are
using
a
video
signal
cable
adapter,
check
that
it
is
correct.
If
no
message
is
displayed
and
the
(5
indicator
is
green
or
flashing
orange
See
"Self
-diagnosis
Function"
(page
22).
If
using
a
Macintosh
system
Check
that
the
Macintosh
adapter
and
the
video
signal
cable
are
properly
connected
(page
6).
If
using
Windows
95
If
you
cannot
fi
nd
your
model's
name
(GDM-400PS
or
GDM-S00PS)
among
the
Sony
monitors
In
the
Windom,
95
monitor
selection
screen,
select
the
DDC
standard
monitor
or
install
the
Windows
95
Monitor
Information
Disk
(page
7).
The
DDC
standard
does
not
apply
to
the
5
BNC
connectors.
If
you
use
the
DDC
standard,
connect
the
computer
to
the
HD15
connector
with
the
supplied
video
signal
cable.
Picture
is
scrambled
Check
your
graphics
board
manual
for
the
proper
monitor
setting.
Check
this
manual
and
confirm
that
the
graphics
mode
and
the
frequency
you
are
trying
to
operate
at
is
supported.
Even
if
the
frequency
is
within
the
proper
range,
some
video
boards
may
have
a
sync
pulse
that
Is
too
narrow
fur
the
monitor
to
sync
correctly.
20