Sony PCV-RZ46G Media Center Help File (Large File - 15.08 MB) - Page 52

My Internet connection does not work, Guide

Page 52 highlights

My Internet connection does not work If you test your Internet connection and receive a "Test failed" notification in the Media C enter Setup wizard, then do the following:  Make sure that the cable used to connect to your Internet connection is firmly connected to both its source and your PC .  C ontact your Internet service provider (ISP) to make sure that there are no service outages or to see if your ISP has other troubleshooting steps that you could follow.  If you chose Connect and download as your connection method, then recreate your Internet connection to include a saved password and to be available to all users of the computer.  If you connect to the Internet through a proxy server or a firewall, then make sure that all ports are configured to allow connections by Media C enter. For more information, contact your ISP system administrator. If you are notified that the downloading of the Guide failed, then do the following:  If you connect by using dial-up and want to use a new dial-up connection, then change your Internet connection settings. Press the START button on the remote, select Settings, select General, and then select Set up Internet connection.  Download the Guide manually. Press START , select Settings, select TV, select Guide, and then select Get Guide data. If the downloading fails, then change your Guide lineup. Press START Change Guide lineup. , select Settings, select TV, select Guide, and then select Note The Get Guide data feature works only if you have set up your TV signal. Press START and then select Set up TV signal. , select Settings, select TV, Related topics Use the New C onnection Wizard to set up an Internet connection for Media C enter © 2000-2003 Microsoft C orporation. All rights reserved. Page 52

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My Internet connection does not work
If you test your Internet connection and receive a "Test failed" notification in the Media Center Setup wizard, then do the following:
Make sure that the cable used to connect to your Internet connection is firmly connected to both its source and your PC .
Contact your Internet service provider (ISP) to make sure that there are no service outages or to see if your ISP has other
troubleshooting steps that you could follow.
If you chose
Connect and download
as your connection method, then recreate your Internet connection to include a saved
password and to be available to all users of the computer.
If you connect to the Internet through a proxy server or a firewall, then make sure that all ports are configured to allow connections
by Media Center. For more information, contact your ISP system administrator.
If you are notified that the downloading of the
Guide
failed, then do the following:
If you connect by using dial-up and want to use a new dial-up connection, then change your Internet connection settings. Press the
START
button on the remote, select
Settings
, select
General
, and then select
Set up Internet connection
.
Download the Guide manually. Press START
, select
Settings
, select
TV
, select
Guide
, and then select
Get Guide data
. If the
downloading fails, then change your Guide lineup. Press START
, select
Settings
, select
TV
, select
Guide
, and then select
Change Guide lineup
.
Note
The
Get Guide data
feature works only if you have set up your TV signal. Press START
, select
Settings
, select
TV
,
and then select
Set up TV signal
.
Related topics
Use the New Connection Wizard to set up an Internet connection for Media Center
© 2000-2003 Microsoft Corporation. All rights reserved.
Page 52