Sony VGC-RC110GX User Guide - Page 149
CDs and DVDs, Why does my computer freeze when I try to read a disc?
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n 149 N Troubleshooting CDs and DVDs Why does my computer freeze when I try to read a disc? The disc the computer is trying to read may be dirty or damaged. Follow these steps: 1 Restart the computer by clicking Start, Turn Off Computer, and Restart. 2 Eject the disc from the optical disc drive. 3 Examine the disc for dirt or damage. If the disc is dirty, see On Handling Discs (page 134) for instructions on how to clean it. What should I do if the drive tray won't open? ❑ Make sure the computer is on. ❑ Press the drive eject button. ❑ If the drive eject button does not work, click Start and then My Computer. Right click the optical disc drive icon, and select Eject from the shortcut menu. ❑ If none of the above options work, insert a thin, straight object (such as a paper clip) in the manual eject hole near the drive eject button. ❑ Try restarting the computer.