Sony VGC-RC110GX User Guide - Page 165

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Support Options

Support Options

The section contains information on where to go for answers to questions about your computer and the preinstalled software.

Sony Support Information

See the following sources for answers in the sequence listed below.

1

VAIO Computer Documentation

This on-screen

User Guide

(this manual) and the printed

Welcome mat

provide detailed information on how to maximize

your computer's capabilities and solve common problems.

2

Program Guides and Help Files

The preinstalled programs on your computer may be supplied with individual help guides. These guides are stored on the

hard disk as on-screen Help files. You can find the Help files from the Help menu under the specific program.

3

Operating System Online Support

Your computer comes preinstalled with a Microsoft Windows operating system. For operating system support, you can

visit Microsoft customer support at:

http://support.microsoft.com/directory/

.

4

Sony Computing Support

This service provides instant access to information on commonly encountered problems. Type a description of the

problem and the Knowledge Database searches for the corresponding solutions online. You can visit the Sony online

support Web site at

http://www.sony.com/pcsupport

for customers in USA, at

http://www.sony.ca/support

for customers in

Canada, or at

http://www.sony.com/lapcsupport

for customers in Latin American countries or areas.

5

VAIO Update

When your computer is connected to the Internet,

VAIO Update

automatically notifies you when critical software and

security information is posted on the support web site. Click the

VAIO Update

notice to open the VAIO Support web site

and view the information.

Section	Page
Before Use	6
Documentation	6
Ergonomic Considerations	9
Getting Started	11
Locating Controls and Ports	12
About the Indicator Lights	15
Setting Up Your Computer	16
Shutting Down Your Computer Safely	30
Using Your VAIO Computer	31
Using the Keyboard	32
Using the Mouse	37
Using the Optical Disc Drive	43
Using the TV Function	49
Using the Memory Stick Media	65
Using Other Memory Cards	69
Using the Internet	72
Using Peripheral Devices	73
Connecting an External Microphone	74
Connecting a VCR or Camcorder	75
Connecting a Universal Serial Bus (USB) Device	77
Connecting a Printer	79
Connecting an i.LINK Device	81
Connecting to a Network (LAN)	83
Customizing Your VAIO Computer	85
Setting the Password	86
Setting Up Your Computer with VAIO Central	88
Using the Power Saving Modes	89
Upgrading Your VAIO Computer	92
Before Upgrading Your Computer	93
Opening and Closing the Computer	94
Adding and Removing Memory	97
Installing an Add-on Card	103
Replacing the Lithium Battery	106
Installing the Hard Disk Drive	109
Installing the IDE Device	118
Precautions	128
On Handling the LCD Screen	129
On Using the Power Source	130
On Handling Your Computer	131
On Handling Floppy Disks	133
On Handling Discs	134
On Using Headphones	134
On Handling Memory Stick Media	135
On Handling the Hard Disk	136
Troubleshooting	137
Computer	138
System Security	145
Internet	147
CDs and DVDs	149
Display	153
Printing	154
Microphone	155
Mouse	156
Speakers	158
Keyboard	160
Floppy Disks	161
Audio/Video	162
Memory Stick Media	163
Peripherals	164
Support Options	165
Sony Support Information	165

Sony VGC-RC110GX User Guide - Page 165

Support Options, Sony Support Information

Page 165 highlights