Sony VGC-RC110GX User Guide - Page 154

Printing, Why can't I print a document?

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n 154 N Troubleshooting Printing Why can't I print a document? ❑ Make sure the printer is on, and the printer cable is securely connected to the ports on the printer and computer. ❑ Make sure the printer is compatible with the Windows operating system installed on the computer. ❑ You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer for more information. ❑ If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart the computer. ❑ If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may enable printing. Follow these steps: 1 Click Start and then Control Panel. 2 Click Printers and Other Hardware. 3 Click Printers and Faxes. 4 Right-click an unused printer and select Properties. 5 Click the Ports tab. 6 Click to cancel the Enable bidirectional support check box. 7 Click OK. This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status monitoring, and remote panel.

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154
n
N
Troubleshooting
Printing
Why can't I print a document?
❑
Make sure the printer is on, and the printer cable is securely connected to the ports on the printer and computer.
❑
Make sure the printer is compatible with the Windows operating system installed on the computer.
❑
You may need to install the printer driver software before you use the printer. See the manual that accompanied the printer
for more information.
❑
If the printer is not functioning after the computer resumes from a power saving mode (Standby or Hibernate), then restart
the computer.
❑
If the bidirectional communication functions are provided with your printer, disabling the functions on the computer may
enable printing. Follow these steps:
1
Click
Start
and then
Control Panel
.
2
Click
Printers and Other Hardware
.
3
Click
Printers and Faxes
.
4
Right-click an unused printer and select
Properties
.
5
Click the
Ports
tab.
6
Click to cancel the
Enable bidirectional support
check box.
7
Click
OK
.
This change to the settings disables the bidirectional communication functions of the printer, such as data transfer, status
monitoring, and remote panel.