Thermador CIT36YWBB Instructions for Use - Page 38
Statement Of Limited, Product Warranty
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en-us STATEMENT OF LIMITED PRODUCT WARRANTY If you contact the Customer Service, you will require the model number (E-Nr.) and the production number (FD) of your appliance. USA: 1-800-735-4328 www.thermador.com/support www.store.thermador.com/us CA: 1-800-735-4328 www.thermador.ca For assistance with connecting to Home Connect™, you can also view instructions here: www.home-connect.com/us/en/help-support/set-up 13.1 Model number (E-Nr.) and production number (FD) You can find the model number (E-Nr.) and the production number (FD) on the appliance's rating plate. The rating plate can be found: ¡ On the appliance certificate. ¡ on the underside of the cooktop. The model number (E-Nr.) can also be found on the glass ceramic. You can also display the customer service index (KI) and the production number (FD) in the Basic settings → Page 27. Making a note of your appliance's details and the Customer Service telephone number will enable you to find them again quickly. 13.2 Rating plate location Refer to this section to see where the rating plate of your appliance is located. ¡ on the underside of the appliance ¡ in the appliance pass ¡ You can also check the Customer Service Index (CSI) and the FD number in the basic settings. 38 STATEMENT OF LIMITED PRODUCT WARRANTY 14 STATEMENT OF LIMITED PRODUCT WARRANTY STATEMENT OF LIMITED PRODUCT WARRANTY 14.1 What this warranty covers & Who it applies to The limited warranty provided by BSH Home Appliances ("Thermador") in this Statement of Limited Product Warranty applies only to the Thermador appliance sold to you ("Product"), provided that the Product was purchased: ¡ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes. ¡ New at retail (not a display, "as is", or previously returned model), and not for resale, or commercial use. ¡ Within the United States or Canada, and has at all times remained within the country of original purchase. The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Thermador to notify you in the unlikely event of a safety notice or product recall. 14.2 How long the warranty lasts Thermador warrants that the Product is free from defects in materials and workmanship for a period of seven hundred and thirty (730) days from the date of the original purchase. The foregoing timeline begins to run upon the date of original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of sixty (60) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, "As Is", or "B" stock appliances. 14.3 Repair/replace as your exclusive remedy During this warranty period, Thermador or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Thermador will replace your Product (upgraded models may be available to you, in Thermador's sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Thermador at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Thermador's sole lia-