Toshiba Excite Pro AT15LE-A32 User's Guide for Excite Write AT10PE-A and Excit - Page 122

120 If Something Goes Wrong Power and the batteries Power and the batteries Your device receives its power through the AC adaptor or from the system battery. Power problems are interrelated. For example, a faulty AC adaptor will neither power the device nor recharge the batteries. Here are some typical problems and how to solve them: The AC adaptor works correctly, but the battery will not charge. The battery does not charge while the device is consuming full power. Try turning off the device. The battery may be too hot or too cold to charge properly. If you think this is the probable cause, let the battery reach room temperature and try again. The device does not power on. Let the battery discharge completely, then try charging it again. Check the power options. For more information, see "Optimizing battery life" on page 29. Is your software using the internal storage drive more? Is the display power set to turn off automatically? Was the battery fully charged to begin with? All these conditions affect how long the charge lasts. If the device still does not power on, contact your service provider immediately. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. For more information on maintaining battery power, see "Charging the battery" on page 28. Display problems Here are some typical display problems and their solutions: The screen does not look correct. You can change the display settings by touching the Settings ( ) icon on the Home screen. For more information, see "Display settings" on page 71.