Toshiba MES60VK Owners Manual - Page 96

Troubleshooting - battery replacement

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Page 96 highlights

Others Troubleshooting If you experience any of the following issues while using the gigabeat, check the following guide for the possible cause before requesting service. Issue Cause Solution Refer The gigabeat doesn't power up. The button doesn't work. The BATTERY switch is set to "OFF". There is insufficient power remaining in the built-in battery. The gigabeat is in lock mode. The gigabeat is connected to a PC. The battery is The built-in battery consumed quickly has failed. after charge. Playback will not There is no track. work. There is no sound. The Earbuds are not connected properly. The charge indicator doesn't illuminate, while charging. The volume is set to the minimum. The BATTERY switch is set to "OFF". The gigabeat is not connected properly. Outside the specified operating-temperature range. Set the BATTERY switch to "ON". Connect the AC adapter and charge the built-in battery. Reset the Lock switch to cancel the lock mode. The gigabeat cannot be operated while connected to a PC. Replace with a new battery. To replace the built-in battery, contact TOSHIBA Customer Service. Use Windows Media Player 10 to transfer tracks. Check the connection between the Earbuds and main unit. Adjust the volume. Set the BATTERY switch to "ON". Check the connection between the AC adapter/AC cable and the main unit. Charge within the operating-temperature range. > p. 19 > p. 19 > p. 18 > p. 24 > p. 16 > p. 29 - > p. 35 > p. 19 > p. 19 > p. 99 96

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96
Others
Troubleshooting
If you experience any of the following issues while using the gigabeat, check the
following guide for the possible cause before requesting service.
Issue
Cause
Solution
Refer
The gigabeat
doesn’t power up.
The button doesn’t
work.
The BATTERY switch
is set to “OFF”.
Set the BATTERY switch
to “ON”.
>
p. 19
There is insufficient
power remaining in
the built-in battery.
Connect the AC adapter
and charge the built-in
battery.
>
p. 19
The gigabeat is in lock
mode.
Reset the
Lock switch
to cancel the lock mode.
>
p. 18
The gigabeat is
connected to a PC.
The gigabeat cannot be
operated while
connected to a PC.
>
p. 24
The battery is
consumed quickly
after charge.
The built-in battery
has failed.
Replace with a new
battery. To replace the
built-in battery, contact
TOSHIBA Customer
Service.
>
p. 16
Playback will not
work.
There is no track.
Use Windows Media
Player 10 to transfer
tracks.
>
p. 29
There is no sound.
The Earbuds are not
connected properly.
Check the connection
between the Earbuds
and main unit.
-
The volume is set to
the minimum.
Adjust the volume.
>
p. 35
The charge
indicator doesn’t
illuminate, while
charging.
The BATTERY switch
is set to “OFF”.
Set the BATTERY switch
to “ON”.
>
p. 19
The gigabeat is not
connected properly.
Check the connection
between the AC
adapter/AC cable and
the main unit.
>
p. 19
Outside the specified
operating-temperature
range.
Charge within the
operating-temperature
range.
>
p. 99