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Toshiba Satellite LX0W Satellite LX0W-C Series tablet w/keyboard dock Windows - Page 96

Perform a system restore, Clean the keyboard, Touchpad help, Disable then enable the touchpad

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96 If Something Goes Wrong Touchpad help Perform a system restore You can perform a system restore to a period in time at which the keyboard was working properly. NOTE If no restore points have been previously created then this method will not work, see "Saving system configuration with restore points" on page 118. 1 In the Search field, type Create a restore point. 2 Click or touch Create a restore point. 3 Select the System Restore button on the System protection tab. 4 Select Recommended Restore or Choose a different restore point to restore the system to a point at which your keyboard was working properly. Clean the keyboard 1 Turn Off your device and unplug all cords/cables and connections, see "To Shut down your device" on page 34. 2 Undock the keyboard dock from the device, see "Attaching and detaching the keyboard" on page 51, turn it upside-down and very gently shake the keyboard dock to dislodge any foreign objects that might be under the keys. NOTE Please be very gentle when cleaning the keyboard. Touchpad help If you are having problems with your touchpad or your touchpad is not working correctly. The information below will help guide you through checking some of the most common causes of touchpad problems. Disable then enable the touchpad Press the ( ) key to toggle the touchpad ON/OFF.

Section	Page
Encore® 10K User’s Guide	1
Contents	19
Introduction	24
This guide	26
Safety icons	27
Other icons used	27
Your device’s features and specifications	28
Documentation	28
Service options	28
Chapter 1: Getting Started	29
Selecting a place to work	29
Setting up your device	29
Adding memory	30
Connecting to a power source	30
Charging the main battery	32
Using the device for the first time	32
Initial setup	32
Using the Start menu	33
Registering your device with Toshiba	34
To Shut down your device	34
To Restart your device	35
To place your device in Sleep mode	35
Adding optional external devices	36
Recovering the Internal Storage Drive	36
Creating a recovery drive	37
Restoring from a recovery drive	38
Reset your PC	39
Using the touchpad	41
Adjusting touchpad settings	43
Disabling or enabling the touchpad	44
Connecting an external device	44
Using external display devices	44
Selecting video cables	45
Connecting an HDMI-compatible television or display device	45
Directing the display output when your device is attached to the keyboard dock	45
Adjusting the quality of the external display	47
Customizing your device’s settings	47
Caring for your device	47
Cleaning the device	47
Moving the device	48
Chapter 2: Learning the Basics	49
Computing tips	49
Attaching and detaching the keyboard	51
Using the keyboard	52
Function keys	52
Special Windows keys	52
Touch screen	53
Touch screen navigation	53
Mouse properties	54
Starting an app	55
Saving your work	55
Backing up your work	56
Toshiba’s online resources	56
Chapter 3: Mobile Computing	57
Toshiba’s energy-saver design	57
Running the device on battery power	57
Battery Notice	58
Power management	59
Charging the main battery	59
Charging the RTC battery	60
Determining remaining battery power	61
What to do when the tablet’s battery runs low	62
Setting battery notifications	62
Conserving battery power	63
Power Plans	63
Changing the main battery	65
Taking care of your battery	65
Safety precautions	65
Maintaining your battery	66
Disposing of your device	66
Traveling tips	66
Chapter 4: Exploring Your Device’s Features	68
Exploring the desktop	68
Finding your way around the desktop	69
Windows Store	73
Setting up for communications	73
Connecting your device to a network	75
Exploring audio features	75
Recording sounds	75
Using external speakers or headphones	76
Using the Web Camera	77
Using the microSD Card slot	78
Inserting memory media	78
Removing memory media	79
Chapter 5: Utilities	80
Password Utility	81
Using a supervisor password	81
Using a user password	83
Deleting a user password	85
System Settings	86
Service Station	87
Chapter 6: If Something Goes Wrong	88
Problems that are easy to fix	88
Problems when you turn on the device	89
The Windows operating system is not working	90
Using Startup options to fix problems	90
Internet problems	92
Power and the battery	93
Keyboard help	94
Perform a complete power cycle	94
Uninstall the keyboard driver	94
Download the latest keyboard driver	95
Perform a system restore	96
Clean the keyboard	96
Touchpad help	96
Disable then enable the touchpad	96
Install an external mouse	97
Perform a complete power cycle	97
Uninstall the touchpad driver	97
Download the latest touchpad driver	98
Perform a system restore	99
Adjust the touchpad properties	99
Display problems	99
Disk or storage drive problems	101
Error-checking	101
Web Camera help	102
Testing your internal Web Camera	103
Uninstall the Web Camera driver	103
Perform a system restore	104
Check for problems with third party applications	104
System Recovery	104
Sound help	105
Use the Sound troubleshooter	105
Check and set default speakers	105
Uninstall the audio driver	106
Download the latest sound driver	107
Perform a system restore	108
Printer problems	108
Wireless networking problems	109
Connecting to the Internet	111
Using a wireless connection	111
Troubleshooting an Internet connection – Verify network status	112
Troubleshooting an Internet connection – Verify hardware	112
Uninstall the network adapter driver	113
Troubleshooting an Internet connection – How to verify TCP/IP	114
Downloading drivers and updates	115
Using Toshiba Service Station	115
Manually download and install drivers and updates	116
How to determine the correct drivers to download	116
Develop good computing habits	117
Data and system configuration backup in the Windows operating system	118
Additional help	122
If you need further assistance	122
Contacting Toshiba	122
Other Toshiba Internet Web sites	123
Toshiba’s worldwide offices	123
Appendix A: TOSHIBA Function Keys	125
Functions	125
Cortana	126
Display brightness	126
Output (Display switch)	127
Disabling or enabling the touchpad	128
Media buttons	128
Volume Mute	128
Disabling or enabling wireless devices	129
Appendix B: Power Cord/Cable Connectors	130
Glossary	131
A	133
B	133
C	135
D	136
E	137
F	138
G	138
H	138
I	139
K	139
L	139
M	140
N	141
O	141
P	141
R	142
S	143
T	144
U	144
W	144