Yamaha MG166CX-USB Owner's Manual - Page 25

While using the MG mixer with Cubase AI 4 - set up

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Reference Troubleshooting ■ While using the MG mixer with Cubase AI 4 The system doesn't work properly. ❑ Are the USB cable and all necessary audio cables properly connected? ❑ Are you using a USB hub? USB hubs can interfere with proper operation, so try connecting the MG mixer directly to a USB port on the computer. If the computer has multiple USB ports, try a different USB port. ❑ Are you using other USB devices at the same time? If so, try removing the other device(s) and connecting only the Yamaha USB device. No sound. ❑ Is the output of your computer operating system muted? ❑ Do you have several applications running at the same time? Be sure to quit all applications you are not using. ❑ Is the sound output of your computer operating system assigned properly? Windows: 1. From the [START] menu click [Control Panel], then double-click the "Sounds and Audio Devices" icon to open the "Sounds and Audio Devices Properties" dialog window. 2. Click the "Audio" tab. 3. Set "Sound playback: Default device" and "Sound recording: Default device" to "USB Audio CODEC." 4. Click [OK]. Macintosh: 1. Select "System Preferences ..." from the Apple menu and then select "Sound" to open the "Sound" dialog window. 2. Click the "Input" tab and under "Choose a device for sound input" select "USB Audio CODEC". 3. Click the "Output" tab and under "Choose a device for sound output" select "USB Audio CODEC". ❑ Is the sound output of the Cubase AI 4 application assigned properly? For setup details refer to page 7 of the Quick Guide. The recorded sound is too low in level. ❑ Is the computer's output level setting too low? We recommend that you set the computer output to the maximum level and mute the computer's internal speaker. Windows: 1. From the [START] menu click [Control Panel], then double-click the "Sounds and Audio Devices" icon to open the "Sounds and Audio Devices Properties" dialog window. 2. Click the "Volume" tab. 3. Set "Device volume" to "High." 4. Click the "Sound" tab. 5. Select "No sound" in the "Sound scheme." Macintosh: 1. Select [System Preferences ...] from the Apple menu and then select "Sound" to open the "Sound" dialog window. 2. Click the "Output" tab and set the volume slider at the bottom of the window to its maximum level. 3. Click the "Sound Effect" tab and set the volume slider of the "Alert volume" slider to its minimum level. ❑ Have you connected or disconnected the USB cable while Cubase AI 4 is running? Doing so can sometimes cause the Windows output level to be reset to its default level. Check and raise the output level if necessary. MG206C-USB/MG166CX-USB/MG166C-USB Owner's Manual 25

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Reference
Troubleshooting
MG206C-USB/MG166CX-USB/MG166C-USB
Owner’s Manual
25
■
While using the MG mixer with Cubase AI 4
The system doesn’t work
properly.
❑
Are the USB cable and all necessary audio cables properly connected?
❑
Are you using a USB hub?
USB hubs can interfere with proper operation, so try connecting the MG mixer
directly to a USB port on the computer. If the computer has multiple USB ports, try a
different USB port.
❑
Are you using other USB devices at the same time?
If so, try removing the other device(s) and connecting only the Yamaha USB device.
No sound.
❑
Is the output of your computer operating system muted?
❑
Do you have several applications running at the same time?
Be sure to quit all applications you are not using.
❑
Is the sound output of your computer operating system assigned properly?
Windows:
1.
From the [START] menu click [Control Panel], then double-click the “Sounds and
Audio Devices” icon to open the “Sounds and Audio Devices Properties” dialog
window.
2.
Click the “Audio” tab.
3. Set “Sound playback: Default device” and “Sound recording: Default device” to
“USB Audio CODEC.”
4.
Click [OK].
Macintosh:
1.
Select “System Preferences ...” from the Apple menu and then select “Sound” to
open the “Sound” dialog window.
2. Click the “Input” tab and under “Choose a device for sound input” select “USB
Audio CODEC”.
3.
Click the “Output” tab and under “Choose a device for sound output” select “USB
Audio CODEC”.
❑
Is the sound output of the Cubase AI 4 application assigned properly?
For setup details refer to page 7 of the Quick Guide.
The recorded sound is too
low in level.
❑
Is the computer’s output level setting too low?
We recommend that you set the computer output to the maximum level and mute
the computer’s internal speaker.
Windows:
1.
From the [START] menu click [Control Panel], then double-click the “Sounds and
Audio Devices” icon to open the “Sounds and Audio Devices Properties” dialog
window.
2.
Click the “Volume” tab.
3.
Set “Device volume” to “High.”
4.
Click the “Sound” tab.
5.
Select “No sound” in the “Sound scheme.”
Macintosh:
1.
Select [System Preferences ...] from the Apple menu and then select “Sound” to
open the “Sound” dialog window.
2.
Click the “Output” tab and set the volume slider at the bottom of the window to its
maximum level.
3.
Click the “Sound Effect” tab and set the volume slider of the “Alert volume” slider
to its minimum level.
❑
Have you connected or disconnected the USB cable while Cubase AI 4 is running?
Doing so can sometimes cause the Windows output level to be reset to its default
level. Check and raise the output level if necessary.