1993 Oldsmobile 88 Owner's Manual - Page 299

1993 Oldsmobile 88 Manual

Page 299 highlights

Customer Assistance Infomzatzon 0 298 STEP ONE: Discuss your problem with For prompt assistance, please have the a member of dealership management. following information available to give Complaints can often be quickly the Customer Assistance Representative: resolved at that level. If the matter has Your name, address, telephone already been reviewed with the Sales, number Service, or Parts Manager, contact the Customer Satishction Procedure Vehicle Identification Number (This is owner of the dealershipor the General Your satisfaction and goodwillare available from the vehicle registration Manager. important to your dealer and or title, or the plate attached to the left STEP TWO: If after contacting a Oldsmobile. Normally, any problems top of the instrument panel and visible member of Dealership Management, it with the sales transaction the or through the windshield.) appears your problem cannot be operation of your vehicle will be Dealership name and location resolved by the dealership without resolved by your dealer's Salesor Vehicle delivery date and present further help, contact the Oldsmobile Service Departments. Sometimes, mileage Customer Assistance Networkby calling however, despite the best intentionsof 1-800-442-6537.(In Canada, contact al concerned, misunderstandings can l Nature of problem GM of Canada Customer Assistance occur. If your concern has not been Center in Oshawaby calling resolved to your satisfaction, the 1-800-263-3777 (English) or following steps should be taken: 1-800-263-7854 (French). I Mexico, call 254-17-86. In Puerto n Rico or U.S. Virgin Islands, call 1-809-763-1315. In all other overseas locations, contactGM International Export Sales in Canada calling by 1-416-644-4112.

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Customer
Assistance
Infomzatzon
0
298
Customer
Satishction
Procedure
Your
satisfaction
and
goodwill are
important
to
your
dealer
and
Oldsmobile.
Normally,
any
problems
with
the
sales
transaction
or the
operation of
your
vehicle
will
be
resolved
by
your
dealer's
Sales or
Service
Departments.
Sometimes,
however,
despite
the
best
intentions
of
all
concerned,
misunderstandings
can
occur.
If
your
concern
has
not
been
resolved
to
your
satisfaction,
the
following
steps
should
be
taken:
STEP
ONE:
Discuss
your
problem
with
a
member
of
dealership
management.
Complaints
can
often
be
quickly
resolved
at
that
level.
If
the
matter
has
already
been
reviewed
with
the
Sales,
Service, or
Parts
Manager,
contact
the
owner of the
dealership or the
General
Manager.
STEP
TWO:
If
after
contacting
a
member
of
Dealership
Management,
it
appears
your
problem
cannot
be
resolved by the
dealership
without
further
help,
contact
the
Oldsmobile
Customer
Assistance
Network by calling
1-800-442-6537.
(In
Canada,
contact
GM
of
Canada
Customer
Assistance
Center
in
Oshawa by calling
1-800-263-3777
(English) or
1-800-263-7854
(French).
In
Mexico,
call
254-17-86.
In
Puerto
Rico or
U.S.
Virgin
Islands,
call
1-809-763-1315.
In
all
other
overseas
locations,
contact GM International
Export
Sales
in
Canada
by calling
1-416-644-4112.
For
prompt
assistance,
please
have
the
following
information
available
to
give
the
Customer
Assistance
Representative:
Your
name,
address,
telephone
number
Vehicle
Identification
Number
(This
is
available from
the
vehicle
registration
or title, or the
plate
attached
to
the
left
top
of
the
instrument
panel
and
visible
through
the
windshield.)
Dealership
name
and
location
Vehicle
delivery
date
and
present
Nature of
problem
mileage