1997 Pontiac Grand Am Owner's Manual - Page 348

For prompt assistance, please have the following information available to give the Customer Assistance Representative: Your name, address, home and business telephone numbers Vehicle Identification Number (This is available from the vehicle registration or title, or the plate at the top left of the instrument panel and visible through the windshield.) Dealership name and location Vehicle delivery date and present mileage 0 In Canada, write to: General Motors of Canada Limited Customer Communication Centre, 163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Refer to your Warranty and Owner Assistance Information booklet for addresses GM Overseas offices. of When contacting Pontiac, please remember that your concern will likelybe resolved in the dealership, using the dealer's facilities, equipment and personnel. That is why we suggest you follow Step One first you have a concern. if Nature of concern We encourage you to call us so we can give your inquiry prompt attention. However, if you wishto write Pontiac, address your inquiry to: Pontiac Customer Assistance Center One Pontiac Plaza Pontiac, MI 48340-2952 Customer Assistance forText Telephone (TTY) Users To assist customers who are deaf, hard of hearing, or speech-impaired and who use Text Telephones (TTYs), Pontiac has TTY equipment available at its Customer Assistance Center. AnyTTY user can communicate with Pontiac by dialing: 1-800-833-PONT. (TTY users in Canada can dial 1-800-263-3830.) 8-5