1998 Pontiac Firebird Owner's Manual - Page 371

Pontiac dealers have the facilities, trained technicians and up-to-date informationto promptly address any concerns you may have. However,if a concern has not been resolvedto your complete satisfaction, take the following steps: For help outsideof the United States Canada, call and the following numbers appropriate: as 0 0 In Mexico: (525) 625-3256 STEP ONE -- Discuss your concern with member a of dealership management. Normally, concerns can be quickly resolvedat that level.If the matter has already been reviewed with the sales, service parts or manager, contact the owner of the dealershipor the general manager. STEP TWO -- If after contacting a member of 0 0 0 0 In h e r t o Rico: 1-800-496-9992 (English) or 1-800-496-9993 (Spanish) In the U.S. Virgin Islands: 1-800-496-9994 In the Dominican Republic:1-800-75 1-4 135 (English) or 1-800-751-4136 (Spanish) In the Bahamas: 1-800-389-0009 In Bermuda, Barbados, Antigua and the British Viigin Islands: 1-800-534-0122 In all otherCaribbean countries: (809) 763- 13 15 dealership management, it appears your concern cannot be resolved by the dealership without further help, contact the Pontiac Customer Assistance Center by 0 0 calling 1-800-PM-CARES. In Canada, contact GM of Canada Customer Communication Centre in Oshawa by calling 1-800-263-3777 (English) or 1-800-263-7854 (French). In other overseas locations, call GM Overseas Distribution Corporationin Canada at: (905) 644-412. 1 8-4