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Brother International MFC-9460CDN Network Users Manual - English - Page 85

Troubleshooting, Overview, Identifying your problem - power button

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8 Troubleshooting 8 Overview 8 This chapter explains how to resolve typical network problems you may encounter when using Brother machine. If, after reading this chapter, you are unable to resolve your problem, please visit the Brother Solutions Center at: http://solutions.brother.com/. Please go to the Brother Solutions Center at http://solutions.brother.com/ and click Manuals on your model page to download the other manuals. Identifying your problem Make sure that the following items are configured before reading this chapter. First check the following: The power cord is connected properly and the Brother machine is turned on. The access point (for wireless), router or hub are turned on and its link button is blinking. All protective packaging has been removed from the machine. The toner cartridges and drum unit are installed properly. The front and back covers are fully closed. Paper is inserted properly in the paper tray. (For wired networks) A network cable is securely connected to the Brother machine and the router or hub. 8 8 Go to the page for your solution from the lists below 8  I cannot complete the wireless network setup configuration. (See page 81.)  The Brother machine is not found on the network during the MFL-Pro Suite installation. (See page 81.)  The Brother machine cannot print or scan over the network. (See page 82.)  The Brother machine is not found on the network even after successful installation. (See page 82.)  I'm using security software. (See page 84.)  I want to check my network devices are working properly. (See page 85.) 80

Section	Page
NETWORK USER’S GUIDE	1
Definitions of notes	2
IMPORTANT NOTE	2
Table of Contents	3
1 Introduction	6
Network features	6
Other Network features	7
Internet fax (MFC-9460CDN, MFC-9465CDN and MFC-9560CDW: available as a download)	7
Security	7
Fax to Server (MFC-9460CDN, MFC-9465CDN and MFC-9560CDW: available as a download)	7
Secure Function Lock 2.0	7
Store Print Log to Network	7
2 Changing your machine’s network settings	8
How to change your machine’s network settings (IP address, Subnet mask and Gateway)	8
Using the control panel	8
Using the BRAdmin Light utility	8
Installing BRAdmin Light	8
Setting the IP address, Subnet Mask and Gateway using BRAdmin Light	9
Other Management Utilities	11
Web Based Management (web browser)	11
BRAdmin Professional 3 utility (Windows®)	11
Web BRAdmin (Windows®)	12
BRPrint Auditor (Windows®)	12
3 Configuring your machine for a wireless network (For MFC-9560CDW)	13
Overview	13
Step by step chart for wireless network configuration	14
For Infrastructure mode	14
For Ad-hoc mode	15
Confirm your network environment	16
Connected to a computer with a WLAN access point/router in the network (Infrastructure mode)	16
Connected to a wireless capable computer without a WLAN access point/router in the network (Ad-hoc mode)	16
Confirm your wireless network setup method	17
Configuration using WPS or AOSS™ from the control panel menu to configure your machine for a wireless network (Automatic Wireless mode) (Infrastructure mode only) (Recommended)	17
Configuration using the machine’s control panel Setup Wizard to configure your machine for a wireless network	17
Configuration using the Brother installer application on the CD-ROM to configure your machine for a wireless network	18
Configuration using the Automatic Wireless mode	18
Configuration temporarily using a USB or network cable	19
Configuration using the PIN Method of Wi-Fi Protected Setup to configure your machine for a wireless network (Infrastructure mode only)	20
Configuring your machine for a wireless network (For Infrastructure mode and Ad-hoc mode)	21
Using WPS or AOSS™ from the control panel menu to configure your machine for a wireless network (Automatic Wireless mode)	21
Using the Setup Wizard from the control panel	21
Configuring your machine when the SSID is not broadcast	22
Configuring your machine for an enterprise wireless network	25
Using the Brother installer application on the CD-ROM to configure your machine for a wireless network	28
Using the PIN Method of Wi-Fi Protected Setup	29
4 Wireless configuration using the Brother installer application (For MFC-9560CDW)	31
Before configuring the wireless settings	31
Configure the wireless settings	31
5 Control panel setup	36
Network menu	36
TCP/IP	36
Boot Method	36
IP Address	37
Subnet Mask	37
Gateway	37
Node Name	37
WINS Config	37
WINS Server	37
DNS Server	38
APIPA	38
IPv6	38
Ethernet (wired network only)	39
Status (For DCP-9055CDN, MFC-9460CDN and MFC-9465CDN)/Wired Status (For MFC-9560CDW)	39
Setup Wizard (wireless network only)	39
WPS or AOSS™ (wireless network only)	39
WPS w/PIN Code (wireless network only)	39
WLAN Status (wireless network only)	39
Status	39
Signal	39
SSID	40
Comm.Mode	40
MAC Address	40
Set to Default (For MFC-9560CDW)	40
Wired Enable (For MFC-9560CDW)	40
WLAN Enable (For MFC-9560CDW)	40
How to set a new default for Scan to FTP	40
How to set a new default for Scan to Network	40
Reset the network settings to the factory default	41
Printing the Network Configuration List	41
Printing the WLAN report (For MFC-9560CDW)	42
Function table and default factory settings	43
DCP-9055CDN, MFC-9460CDN and MFC-9465CDN	43
MFC-9560CDW	46
6 Web Based Management	51
Overview	51
How to configure the machine settings using Web Based Management (web browser)	51
Password information	52
Secure Function Lock 2.0	53
How to configure the Secure Function Lock 2.0 settings using Web Based Management (web browser)	53
Basic configuration	53
Scanning when using Secure Function Lock 2.0	54
Restricting PC print by PC user login name	55
Setting up public mode	55
Other features	55
Synchronize with SNTP server	56
Store Print Log to Network	58
How to configure the Store Print Log to Network settings using Web Based Management (web browser)	58
Error Detection Setting	60
Understanding Error Messages	61
Using Store Print Log to Network with Secure Function Lock 2.0	62
Changing the Scan to FTP configuration using a web browser	62
Changing the Scan to Network configuration using a web browser	64
7 Security features	65
Overview	65
Managing your network machine securely using SSL/TLS	66
Secure Management using Web Based Management (web browser)	66
Printing documents securely using SSL/TLS	68
Sending or Receiving an E-mail securely	69
Configuration using Web Based Management (web browser)	69
Sending an E-mail with user authentication	69
Sending or Receiving an E-mail securely using SSL/TLS	70
Using IEEE 802.1x authentication	71
IEEE 802.1x authentication configuration using Web Based Management (web browser)	71
Secure Management using BRAdmin Professional 3 (Windows®)	73
To use the BRAdmin Professional 3 utility securely, you need to follow the points below	73
Using Certificates for device security	74
Configure certificate using Web Based Management	75
Creating and installing a certificate	76
Step by step chart for creating and installing a certificate	76
How to create and install a self-signed certificate	76
How to install the self-signed certificate on your computer	76
How to create a CSR	81
How to install the certificate to your machine	82
Import and export the certificate and private key	82
How to import the self-signed certificate, the certificate issued by a CA, and the private key	82
How to export the self-signed certificate, the certificate issued by a CA, and the private key	83
Managing multiple certificates	83
Import and export a CA certificate	84
How to import a CA certificate	84
How to export a CA certificate	84
8 Troubleshooting	85
Overview	85
Identifying your problem	85
Go to the page for your solution from the lists below	85
Appendix A	92
Supported protocols and security features	92