Brother International MFC 9650 Owners Manual - Page 150

140 C H A P T E R S I X T E E N Sending Faxes Handling Incoming Calls General Printing Difficulties (For MFC-9650/ FAX-8750P only) DIFFICULTY Poor transmitting quality SUGGESTIONS Try changing your resolution to FINE or SUPERFINE (see chap. 6) Make a copy to verify the machine's scanner operation. Transmission verification prints "Results:NG" There is probably temporary noise or static on the phone line. Try sending the fax again. If the problem continues, call the Telephone Company to check your phone line. When the receiving party Sometimes the resolution mode you chose when you sent says the picture is not clear your fax may not have been appropriate. Send the fax again, but try using the FINE or SUPERFINE mode. Also, your machine's scanner may be dirty, so try cleaning it. When the receiving party Your machine's scanner may be dirty or the receiving party's says vertical streaks appear print head may be dirty. Clean your scanner and make a on the faxes they receive copy to check if the problem was caused by your machine. F/T pseudo-ring in Fax/Tel (F/T) Mode. The machine knows the incoming call is not a fax so it is signalling you to answer the telephone call. Pick up the external telephone's handset and press Tel or answer from an extension phone and press your machine's Deactivation Code (default setting is #51). Transferring a fax call to the machine. If you answered at the machine, press Start and hang up immediately. If you answered at an extension phone, press your Remote Activation Code (default setting is 51). When your machine answers, hang up. The machine does not print. Make sure the machine is plugged in. The toner cartridge and drum unit are installed properly. The interface cable is securely connected between the machine and computer. Check to see if LCD is showing an error message. The machine prints unexpectedly or it prints garbage. Unplug it. Make sure your application software is correctly set up to use the machine by checking the primary settings in your application software. The machine cannot print full pages of a document. The machine received a very complex print job and could not process part of the page. This may be solved in several ways. If you are using Windows® 95, 98 or Windows NT® Workstation Version 4.0 with the supplied printer driver, see the "Windows® Setup Printing Problems" section. Try to reduce the complexity of your document or reduce print resolution. The machine prints the first Your computer is not recognizing the printer's "input buffer couple of pages correctly, full" signal. Please make sure you connect the printer cable then some pages have text correctly. missing. The machine cannot print Reduce the printer resolution. Reduce the complexity of your full pages of a document. document and try again. Reduce the graphic quality or A MEMORY FULL error the number of font sizes within your application software. message occurs. Expand the printer memory by installing one of the optional memory boards. (For FAX-8350P/MFC-9650 only)