Brother International MFC 9650 Owners Manual - Page 151
Troubleshooting And Maintenance, Fax-8750p Only
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141 T R O U B L E S H O O T I N G A N D M A I N T E N A N C E Windows® Setup Printing Difficulties (For MFC-9650/ FAX-8750P only) DOS Setup Printing Difficulties (For MFC-9650/ FAX-8750P only) Paper Handling Difficulties Copy Quality Difficulties Print Quality Difficulties DIFFICULTY SUGGESTIONS My headers or footers Most laser printers have a restriced area that will not accept appear when I view my print. Usually these are the first two lines and last two lines, document on the screen but leaves 62 printable lines. Adjust the top and bottom margins do not show up when I in your document to allow for this. print them. I cannot print from my application software. Make sure the Windows® printer driver is installed and you select it in your application software. I cannot print from my application software. Check that the DOS application software interface settings match those of your printer: for example, if you are using a parallel printer cable, you would probably set your DOS software printer port to LPT1. Check for an error message on the LCD. The machine prints, but it This is an indication that your application printer emulation prints incorrect information. setting and the machine's printer emulation do not match. Sometimes it prints a Check your application software to make sure you selected couple of characters and the correct printer driver. then ejects the page, etc. The machine does not load Check to see if the CHECK PAPER or PRINTER JAM paper. message appears on the LCD. If so, the paper cassette may be out of paper or not properly installed. If it is empty, load a new stack of paper into the cassette. If there is paper in the paper cassette, make sure it is straight. If the paper is curled, you should straighten it. Sometimes it is helpful to remove the paper, turn the stack over and put it back into the paper cassette. Reduce the amount of paper in the paper cassette, then try again. Check the manual feed mode is not selected in the printer driver (MFC-9650/FAX-8750P). The machine does not load Reinsert the paper firmly, one sheet at a time. paper from the manual Make sure that manual feed mode is selected in the printer feed slot. driver (MFC-9650/FAX-8750P). How can I clear paper jams? See "Printer Jams". Vertical streaks appear in copies Sometimes you may see vertical streaks on your copies. Either the scanner or the primary corona wire for printing is dirty. Clean them both. Printouts are too dark or light Adjust the print conditions by setting the Print Density function, It has been factory set to the middle position. See "Setting the Print Density" in chap. 5.