Brother International MFC-J410w Basic Users Manual - English - Page 71

Black Start, Color Start, Error Message, Cause, Action, Ink low, Cannot Print, Low Temperature - printer install

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Troubleshooting Error Message Ink low Low Temperature Media Error Media is Full. No Caller ID No File No Ink Cartridge No Paper Fed No Response/Busy Not Registered Cause Action One or more of the ink cartridges are near the end of their life. If a sending machine has a color fax to send, your machine's "handshake" will ask that the fax be sent as black & white. If the sending machine has the ability to convert it, the color fax will be printed at your machine as a black & white fax. Order a new ink cartridge. You can continue printing until the LCD shows Cannot Print. (See Ordering accessories and supplies on page ii and Replacing the ink cartridges on page 51.) The print head is too cold. Allow the machine to warm up. The memory card is either corrupted, improperly formatted, or there is a problem with the memory card. Put the card firmly into the slot again to make sure it is in the correct position. If the error remains, check the media drive (slot) of the machine by putting in another memory card that you know is working. The memory card you are using already contains 999 files. Your machine can only save to your memory card if it contains less than 999 files. Try deleting unused files to free some space and try again. There is no incoming call history. You did not receive calls or you have not subscribed to the Caller ID service from your telephone company. If you want to use the Caller ID feature call your telephone company. (See Caller ID in chapter 5 in the Advanced User's Guide.) The memory card in the media Put the correct memory card into the slot drive does not contain a .JPG file. again. An ink cartridge is not installed properly. Take out the new ink cartridge and reinstall it slowly until it clicks. (See Replacing the ink cartridges on page 51.) The machine is out of paper or paper is not properly loaded in the paper tray. Do one of the following:  Refill the paper in the paper tray, and then press Black Start or Color Start.  Remove the paper and load it again and then press Black Start or Color Start. (See Loading paper and B other print media on page 9.) The paper is jammed in the machine. Remove the jammed paper by following the steps in Printer jam or paper jam on page 61. The Jam Clear Cover is not closed properly. Check the Jam Clear Cover is closed evenly at both ends. (See Printer jam or paper jam on page 61.) The number you dialed does not Verify the number and try again. answer or is busy. You tried to access a Speed Dial Set up the Speed Dial number. (See number that is not programmed. Storing Speed Dial numbers on page 40.) 57

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Troubleshooting
57
B
Ink low
One or more of the ink cartridges
are near the end of their life. If a
sending machine has a color fax
to send, your machine’s
“handshake” will ask that the fax
be sent as black & white. If the
sending machine has the ability to
convert it, the color fax will be
printed at your machine as a black
& white fax.
Order a new ink cartridge. You can
continue printing until the LCD shows
Cannot Print
. (See
Ordering
accessories and supplies
on page ii and
Replacing the ink cartridges
on page 51.)
Low Temperature
The print head is too cold.
Allow the machine to warm up.
Media Error
The memory card is either
corrupted, improperly formatted,
or there is a problem with the
memory card.
Put the card firmly into the slot again to
make sure it is in the correct position. If the
error remains, check the media drive (slot)
of the machine by putting in another
memory card that you know is working.
Media is Full.
The memory card you are using
already contains 999 files.
Your machine can only save to your
memory card if it contains less than 999
files. Try deleting unused files to free some
space and try again.
No Caller ID
There is no incoming call history.
You did not receive calls or you
have not subscribed to the Caller
ID service from your telephone
company.
If you want to use the Caller ID feature call
your telephone company. (See
Caller ID
in
chapter 5
in the
Advanced User’s Guide
.)
No File
The memory card in the media
drive does not contain a .JPG file.
Put the correct memory card into the slot
again.
No Ink Cartridge
An ink cartridge is not installed
properly.
Take out the new ink cartridge and re-
install it slowly until it clicks. (See
Replacing the ink cartridges
on page 51.)
No Paper Fed
The machine is out of paper or
paper is not properly loaded in the
paper tray.
Do one of the following:
Refill the paper in the paper tray, and
then press
Black Start
or
Color Start
.
Remove the paper and load it again
and then press
Black Start
or
Color Start
. (See
Loading paper and
other print media
on page 9.)
The paper is jammed in the
machine.
Remove the jammed paper by following
the steps in
Printer jam or paper jam
on page 61.
The Jam Clear Cover is not
closed properly.
Check the Jam Clear Cover is closed
evenly at both ends. (See
Printer jam or
paper jam
on page 61.)
No Response/Busy
The number you dialed does not
answer or is busy.
Verify the number and try again.
Not Registered
You tried to access a Speed Dial
number that is not programmed.
Set up the Speed Dial number. (See
Storing Speed Dial numbers
on page 40.)
Error Message
Cause
Action