Canon PIXMA iP4820 On-Screen Manual - Page 402
Paper Is Smudged/Printed Surface Is Scratched
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Paper Is Smudged/Printed Surface Is Scratched Page 402 of 468 pages Advanced Guide > Troubleshooting > Print Results Not Satisfactory > Paper Is Smudged/Printed Surface Is Scratched U317 Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Check 1: Did you confirm the paper and print quality settings? Print Results Not Satisfactory Check 2: Is the appropriate type of paper used? Check the followings: Check to see if the paper you are printing on is suitable for your printing purpose. Loading Paper When performing Borderless Printing, make sure that the paper you are using is suitable for Borderless Printing. If the paper you are using is not suitable for Borderless Printing, the print quality may be reduced at the top and bottom edges of the paper. Printing Area Check 3: Load the paper after correcting its curl. For Plain Paper Turn the paper over and reload it to print on the other side. Leaving the paper loaded on the Rear Tray for a long time may cause the paper to curl. In this case, load the paper with the other side facing up. It may resolve the problem. We recommend putting unused paper back into the package and keeping it on a level surface. For Other Paper If the curl on the four corners of the paper is more than 0.1 inch / 3 mm (A) in height, the paper may be smudged or may not be fed properly. In such cases, follow the procedure described below to correct the paper curl.